#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(281)983-9610
Tool & Truck Rental(281)983-9604
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6800 W Sam Houston Pkwy S Pkwy South
Houston, TX 77072
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Customer Store Reviews

  • 4.4 out of 288 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (288)
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Showing 1-30 of 288 reviews
have to improve all the services. The service desk Cashier name Leighann and the worker name Tit...
have to improve all the services. The service desk Cashier name Leighann and the worker name Tita at the plumbing they provide poor services, yelling to the customer! especially Tita he yell to his co-worker too. He said nobody can fire him even report on him.
by
  • Verified Purchase
They have very nice people and services
They have very nice people and services
by
  • Verified Purchase
  • Recommended
Cashier Adela (07/14/21) 2:13PM was very cooperative, polite and professional.
Cashier Adela (07/14/21) 2:13PM was very cooperative, polite and professional.
by
  • Verified Purchase
  • Recommended
Today I had a horrible experience at the store due to a disrespectful employee The guy had some k...
Today I had a horrible experience at the store due to a disrespectful employee The guy had some kinda chip on his shoulder for no reason If he doesn't like his occupation he shouldn't tarnish the home depot brand
by
  • Verified Purchase
Item was listed on site and app but I couldn’t find it in its place.
Item was listed on site and app but I couldn’t find it in its place.
by
  • Verified Purchase
  • Recommended
Very professional very organized and everyone has a good attitude and willing to help customers f...
Very professional very organized and everyone has a good attitude and willing to help customers find what they need and help as much as they can. Everyone here is awesome
by
  • Verified Purchase
  • Recommended
Great customer service from Thanh Bui! She created my order and added to it when I found out the ...
Great customer service from Thanh Bui! She created my order and added to it when I found out the quantity of tile I needed wasn't in store.
by
  • Verified Purchase
  • Recommended
I came to this store to buy Blinds for my home windows, prior of Measurement service I had with t...
I came to this store to buy Blinds for my home windows, prior of Measurement service I had with this H. Depot's contractor. At first I could find a right person to help me, but I asked to a very nice young associate from Floor Department (could not get his name), he started this process in the Windows Depart, but as he did not know how to proceed, he found me a right person, her name "Anita" she is so nice, so professional, very serious in her work, so focus, she did all with no mistake. Thanks!!
by
  • Verified Purchase
  • Recommended
Maria at the appliances department was the most helpful associate that we have ever encountered. ...
Maria at the appliances department was the most helpful associate that we have ever encountered. Very knowledgeable. Thank you
by
  • Verified Purchase
  • Recommended
Products all over the place. Hard to find lumber carts and rude employees. Tiffany being one of them
Products all over the place. Hard to find lumber carts and rude employees. Tiffany being one of them
by
  • Verified Purchase
Well stocked, easy to find what you need
Well stocked, easy to find what you need
by
  • Verified Purchase
  • Recommended
this store is located near my home and it have almost merchandises that I need and the employees ...
this store is located near my home and it have almost merchandises that I need and the employees is very helpful .
by
  • Verified Purchase
  • Recommended
Need more security , some one judged me before asking for the proof of payment ,the gentleman s...
Need more security , some one judged me before asking for the proof of payment ,the gentleman stopped me in front all customer , with nosno protocol making me feel embarrassed for such incident,
by
  • Verified Purchase
  • Recommended
The greeter was very friendly and helpful. He even helped me take my return product to customer s...
The greeter was very friendly and helpful. He even helped me take my return product to customer service. The store is always clean. Even though it's a busy store, I am usually helped right away. I usually have a wonderful overall experience and have been shopping here for years. However, today I was told by customer service that I could not do an exchange unless it was the exact same item. This statement is inconsistent with the website, which encourages choosing another item. I'm very upset.
by
  • Verified Purchase
Thnaks for providing customer services with courtesy & professional
Thnaks for providing customer services with courtesy & professional
by
  • Verified Purchase
  • Recommended
Customer service here is excellent. Store is well stocked, neatly arranged for ease of getting wh...
Customer service here is excellent. Store is well stocked, neatly arranged for ease of getting what you want. I come here for everything I need for my home and work.
by
  • Verified Purchase
  • Recommended
Mr. Rodney is a very great employee he goes above and beyond for his customers.
Mr. Rodney is a very great employee he goes above and beyond for his customers.
by
  • Verified Purchase
  • Recommended
This store parking is very congested, and sometimes out of products in Plumbing and Electrical. ...
This store parking is very congested, and sometimes out of products in Plumbing and Electrical. I have had to visit other stores for better pricing sometimes.
by
  • Verified Purchase
I commend the management team for having sanitizers and napkins at the entrance of the store. It ...
I commend the management team for having sanitizers and napkins at the entrance of the store. It shows that they care for the community. The was clean and clatter-free. The associates are courteous & helpful. The only thing bad about it was that a lot of people crowd the driveway along B8. Some people will stop in the middle of it just to see which men are they going to hire. I hope that the management will take care of this nuisances.
by
  • Verified Purchase
  • Recommended
This home depot usually has what you need in stock. The store is usually clean and if you need as...
This home depot usually has what you need in stock. The store is usually clean and if you need assistance, someone is usually close and acutally helpful. The only thing that I think could be an improvement would be to have more cashiers on the floor. Other than that, it is not a bad location
by
  • Verified Purchase
  • Recommended
Just came back from buying 5 bags of RED Mulch and 2 bags of garden soil. I saw a man walked out...
Just came back from buying 5 bags of RED Mulch and 2 bags of garden soil. I saw a man walked out with sprinkle head passed the cashier without paying. The cashier glanced at the probably thief and ask not of the proof of purchase and let that person go. When it was my turn for checkout, I asked him if he is aware of that man not paying, he replied, I don't know, I cant watch the entire store, he felt indifference of what just happened. Doesn't seem to care nor worry about it. I went out and loaded my own 5 bags of mulch, when I loaded the last bag, he showed up offering help. Whata joke!! I could choose to do 2 things, either move on with my life or tell the truth about your running business ethic.
by
  • Verified Purchase
Home Depot has been my store for many years. Products that I need for my home have always been av...
Home Depot has been my store for many years. Products that I need for my home have always been available, the floor staff and other employees are knowledgeable, and I am always satisfied with the quality of products. I have several projects lined up in the next few months and intend to shop there soon. Great customer service!
by
  • Verified Purchase
  • Recommended
Worse customer service ever. I had to go there because I was closed by and convenience for me oth...
Worse customer service ever. I had to go there because I was closed by and convenience for me other then that I would never go back there.
by
  • Verified Purchase
The stores was clean and products were easy to find. The associated at the counter desks were fri...
The stores was clean and products were easy to find. The associated at the counter desks were friendly and helpful.
by
  • Verified Purchase
  • Recommended
Associates r very helpful and friendly
Associates r very helpful and friendly
by
  • Verified Purchase
  • Recommended
Very helpful and friendly staff. Clean store, well stocked.
Very helpful and friendly staff. Clean store, well stocked.
by
  • Verified Purchase
  • Recommended
This location would not allow me to have discounts on damaged goods from the damage pallet in the...
This location would not allow me to have discounts on damaged goods from the damage pallet in the garden center, as I had seen them do for other customers. Prices rang up at the register were higher than prices marked on the shelf or bins.
by
  • Verified Purchase
The store has a friendly stuff and good Customer service
The store has a friendly stuff and good Customer service
by
  • Verified Purchase
  • Recommended
The store was clean. There were people available to ask for what I couldn't find.
The store was clean. There were people available to ask for what I couldn't find.
by
  • Verified Purchase
  • Recommended
The store is clean, the stubs are easy to find, employee nice.
The store is clean, the stubs are easy to find, employee nice.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 288 reviews

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