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Filter Reviews By:Rating, Profile, Gender, Age (513)
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Showing 1-30 of 513 reviews
Dec 13, 2022
A++ customer service
Matt is an absolute star. Despite how busy the store was, he was kind, attentive and found a way to resolve my issue. Susan, although brand new, was equally warm and realized quickly that a more seasoned employee was needed. I'm so grateful to them both!
by
Recommended
Dec 7, 2022
Good location
Easy to get in and out. Samatha was easy to work with in customer service.
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Recommended
Nov 27, 2022
Amazing Customer Service!
The level of customer service was astounding! Every employee we encounteredw as friendly, knowledgable and very helpful.
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Recommended
Nov 15, 2022
Awesome customer service
I was at the special order counter at the store. The associate was so nice and knowledgeable
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Recommended
Nov 9, 2022
small project - great results
Custom project in need for the correct Screws, Adam made time for me to execute my needs. 1 inch stainless steel screws along with brackets!!
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Recommended
Oct 26, 2022
Great place
All the employees were polite and informative on their products. The employee helped me with suggestions when I was indecisive. Thank you
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Recommended
Oct 17, 2022
great help
I am in a project, and I bought 94 sheets of sheetrock, that day I was alone. and the help there was excellent.
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Recommended
Sep 8, 2022
#2805 Bloomington
I like the fact you can aways find an employee to help you find an item.
Most times they also can answer my questions after they find the item.
Store is clean and comfortable temperature
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Recommended
1 found this review helpful
Jul 23, 2022
Rebate scam
The home Depot no longer allows me to submit my rebate for in store purchase online, they now require a long process requiring me to print a form and mail it in making it very tedious and like ng to be able to submit my rebate, they used to allow it to be online , so it is intentional to discourage rebate submission.
by
Jul 21, 2022
Beat home depot I’ve been to in awhile
Great service great products and always great deals
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Recommended
Jul 21, 2022
Great Customer Service!
The employees at this Hom Depot are friendly and most helpful! Salvador was a please to chat with while he loaded two heavy items into my car for me! I’m looking forward to my next visit to say hello to my new friend Salvador!
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Recommended
1 found this review helpful
Jun 25, 2022
Very helpful
I had a great experience and Ed Reilly took great care of me and helped me order a fridge for the lake with no problems. He was efficient and friendly. Thank you
by
Recommended
3 found this review helpful
Jun 13, 2022
Store seems to be full of workers who have grey hair and are experts in their departments!
I had a question about frost-proof sill-cocks - and I got an expert opinion and details. Made my project super easy - and I am kinda a dummy.
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Recommended
Jun 8, 2022
Worst customer service experience ever
I was returning garden edging & did not have the receipt although I did have my bank debit card transaction. Customer Service reprimanded me & treated me like a criminal. She was training another employee who now May view this as an HD standard.
by
Jun 7, 2022
Air conditioner
We had Brennan from the Home Energy Center come out to inspect our air conditioner. He was very knowledgeable about his work and gave us information on other products that we would benefit from.
Thank you Brennan
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Recommended
May 26, 2022
Good product
I bought a battery lawnmower toro very good
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Recommended
May 24, 2022
Easiest Visit Ever
After being direct to the correct area that I needed, I had a great interaction with Ray. He was extremely helpful and personable. I don't live close to this location but would honestly stop there again if I was near just because of Ray!
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Recommended
May 22, 2022
Great store, easy to get around and always a helpful staff nearby!
I frequent this location quite often, as it's very close to home. The store is spacious yet small enough to walk through quickly. I appreciate that staff aren't asking you all the time if you need help, as I kind of dislike that at stores, however there are always plenty of staff nearby and every time I ask for help they are ALWAYS very knowledgeable and direct me quickly to where I need to go.
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Recommended
May 21, 2022
Great Employees
Ray and Kathy are the best if you need help with blinds or flooring
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Recommended
Apr 12, 2022
SUPER HELPFUL
In lumber area, looking for a 36 in. piece of wood to repair a step, Jared helped me find what I needed AND cut it to size. SUPER SERVICE there in lumber. Thank you!
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Mar 22, 2022
Great cashier
I bought a couple plywood and the cashier Ernest was super helpful.
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Recommended
Feb 3, 2022
Customer Zeal
The cashier was very professional and friendly to work with. Handled all of my shopping needs with a smile.
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Recommended
Jan 11, 2022
Great store
Everyone is extra friendly and goes above and beyond!
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Recommended
Nov 19, 2021
too much like a warehouse
I only go to home depot if i am desperate. it is structured too much like a warehouse. I Prefer Menard's.
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Oct 15, 2021
Great store
The staff are friendly and very helpful. Found everything I needed. Thanks very much
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Sep 30, 2021
Great place to be treated like a criminal
Go here if you want some stranger to judge and make assumptions about you because of what you're purchasing. Buying spray paint dude had to make sure we didn't steal anything even though he hovered over us the entire self check out process. How you gonna treat us like we're in the wrong when you didn't even check our ID'S like you're supposed to do. This has happened at 2 different locations.
It's starting to look like they train people to make assumptions about the customers looks and purchases. That's a real good policy.
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Aug 4, 2021
An exceptional appliance specialist in Kelly Benson.
An exceptional appliance specialist in Kelly Benson.
by
Verified Purchase
Recommended
Jul 24, 2021
There's always someone around to help load our much, really appreciate that. We come here all th...
There's always someone around to help load our much, really appreciate that. We come here all the time. Thanks.
by
Verified Purchase
Recommended
Jul 21, 2021
Ray was very helpful regarding cutting and preparing blinds for our home. He gave some advice abo...
Ray was very helpful regarding cutting and preparing blinds for our home. He gave some advice about installation, too.
by
Verified Purchase
Recommended
Jun 24, 2021
I was told that I needed to pay for a roll of artificial turf before it was cut. I thought this w...
I was told that I needed to pay for a roll of artificial turf before it was cut. I thought this was strange since I had purchased the exact same amount from the exact same store less than a year ago and this was not the case. The employee (Rob) was extremely rude and looked annoyed to have to help me. He was making comments like "this stuff is pretty expensive" and "your not going to leave it here and come back and get it in two weeks, right?". I didn't really like his tone or comments, so I said "That's ok man, don't worry about it. I don't need it".
He then proceeded to follow me to the exit as I was leaving telling me that the reason I needed to pay for it before it was cut was because he had to do inventory later (what?) I told him that I didn't appreciate the fact that he thought I wasn't going to pay for it after it was cut. He then told me in a condescending tone he didn't think I was going to pay for it. That's when I went full Karen and asked for the manager. Rob insulted me again in front of the manager before being told to walk away. I'm a super chill dude and this guy was an unprofessional jerk for no reason. I'm assuming it is because I look younger than my age and was wearing shabby clothes (you know... because I was doing yard work all day). Despite all the other employees being awesome and friendly, I will never EVER shop at home depot again.