Filter Reviews By:Rating, Profile, Gender, Age (468)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 468 reviews
Jul 19, 2023
Loved the costumer service
Just bought my stove and am super happy with it
by
Recommended
Jun 26, 2023
Very helpful
I have been working on a project for months now and finally finished it with the help of your teammates Kevin and Stacey. Their help with finding the correct wood products and locating the appropriate fasteners made the difference. And—WITH A SMILE!!
by
Recommended
Jun 18, 2023
Good Workers
Hugo who was my customer service at the register was fast and efficient and helpful.
by
Recommended
1 found this review helpful
Jun 18, 2023
well stocked
This store had what I needed . I've shopped here before , have rented a truck here . Some times the store appears cluttered and stock needs put up but overall I like the brands you sell , I'm sure like most places your short on help . Thanks
by
May 23, 2023
Wait! Is this really Home Depot?
At long last, Home Depot is getting it right. It's been several months since I shopped there and was pleasantly surprised by the helpfulness and cheerfulness of the staff. RENE was especially helpful. He walked all the way to the back with me to help me find something. Also, the man at the Customer Service area took time to help me and offered to check me out. I am very impressed! I did see one clerk typing and reading on her cell phone, but all others seemed busy and cheerful.
by
Recommended
May 4, 2023
Some employees do care
Stacy at the Home Depot Bonita Springs checkout genuinely seems to care about customers. She is extremely helpful.
by
Recommended
Apr 22, 2023
Neat and clean store with great customer service
If. you need to shop at a nearby Home Depot store, this is the one to go to. The minute you walk into the store, you can tell you are going to have an easy time finding what you need and there are plenty of customer service clerks to ask for help if you need it.
by
Recommended
Mar 30, 2023
Make sure speak to manager
Make sure speak to manager and get there full name they posed as manager but did not give me there full name found out that there no manager under that name and they never get on phone just employees try help you out on this issue A manager was needed took over a week my issue was not resolved I had call 1-800# lady credit me under three minutes I been home depot customer over 30 years never experienced this
by
Mar 12, 2023
Rodney - best example of great customer service.
I purchased a large amount of materials yesterday for a project and had trouble finding enough of one item. Rodney saw us looking around and asked if he could help. He searched to be sure we were getting the correct items and found the shelves with that item was low in stock. He had to go outside to locate a new pallet even though we only needed 2 more boards, and bring it in with the forklift. Any other employee might have just brought 2 boards and left it for someone else to restock, however, he brought the full load, with a smile on his face and conscious of the need to watch for safety of folks nearby. He did whatever he could to assist us and ensure all our needs were met while being a genuinely professional and charming person.
by
Recommended
Feb 16, 2023
Flooring department
Happy with their guidance on flooring and carpeting ; great job steering us in the right direction with the correct quality .
by
Recommended
Jan 25, 2023
Best staff in a long time!
I didn’t catch eithe if their names but two staff members helped us find ground stakes for our archery net. Never had such good service at a Home Depot before!
by
Recommended
Jan 13, 2023
Awesome one
Connor in Customer Service placed an order for us--for rubber mulch. He was most capable, friendly, and helpful. We highly recommend Connor! Home Depot is most fortunate to have Connor!
by
Recommended
Jan 9, 2023
The Best!
This is the only Home Depot store we go to. We live in Naples. It’s out of our town but because it is always so warm and welcoming and clean we choose to make this store our store. Everytime. Thank you
by
Jan 5, 2023
Low Bar for Acceptable Service.
Service very poor at Bonita location but superior compared to Naples.
Literally no staff in customer service areas such as carpeting.
by
Sep 20, 2022
Purchasing refrigerator,stove and microwave package
The entire experience was great. Bob Bain was so helpful, patient, knowledgeable and attentive
by
Recommended
Sep 6, 2022
Large selection of products
Large selection of products to select from, very helpful staff, and reasonable prices
by
Recommended
Aug 27, 2022
Personnel and Staff
Everytime I shop at this location, people are eager to assist me with finding my items, also staff if very informative
by
Recommended
Aug 22, 2022
Customer Service
Staff at this store provide excellent customer service. You can find what you need and get thanked in the process…this is what gets me to return…an excellent experience
by
Recommended
Aug 20, 2022
Good location.
Ordered outdoor cabinets. Cherryl was extremely helpful.
by
Recommended
Aug 13, 2022
Great customer service
So nice to live near a hHome Depot. store #6373 has great employee's willing to give you advice and our help you locate what is on your list.
by
Recommended
Aug 4, 2022
Excellent Shopping Experience
We bought a new LG Washer and Dryer
by
Recommended
Jul 31, 2022
Ask for David Horne
He helped us over multiple trips over multiple days when picking out kitchen cabinets.
by
Recommended
Jul 20, 2022
Great customer service
Everyone grim floor attendants to cashiers are extremely friendly and helpful
by
Recommended
Jul 14, 2022
Best experience at this location then in Naples
I bought over $1300 in building materials. I called the pro desk and spoke with Charles and he helped put my order together and had it deliver the next day.
For now on my business will be done at Bonita Springs location and not the Pineridge in Naples.
by
Jun 22, 2022
This store is way above the other Home Depots in the area
by
Recommended
Jun 3, 2022
Friendly staff
Helpful staff and clean store
by
Recommended
May 28, 2022
Thank you!
I am very grateful that Courtney from customer service was able to help me with my online order. I had been trying to purchase my items for a while and was having difficulty placing the order but but Cortney made this process super easy and faster. I’m happy thank you!
by
Recommended
May 11, 2022
SAMSUNG Electric Range with AirFry, Convection, Self-Clean & WiFi
I was told that a lot of ranges are on backorder, but the one I selected 4 days ago was not. It was delivered & installed today! Has all the bells and whistles & nice sleek lines. Even has a griddle feature. Haven't cooked with it yet but I'm looking forward to & I don't anticipate problems!
by
Recommended
May 3, 2022
Awesome shopping day,
Went in confused, and your employees simplified my shopping experience and filled my needs- grateful for this day!
by
Recommended
Apr 3, 2022
An Appliance Expert
If you are shopping for an appliance at the Home Depot in Bonita Springs, do yourself a favor and ask for Bob Bain as your sales associate. Bob is extremely knowledgeable about this product, and he loves selling! He was such a pleasure to work with; he would be the reason that would bring us back to Home Depot for our appliances.