#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk
Tool & Truck Rental(239)390-3109
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Location
11941 Bonita Beach Rd Se
Bonita Springs, FL 34135
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Customer Store Reviews

  • 4.7 out of 468 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (468)
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Showing 1-30 of 468 reviews
Loved the costumer service
Just bought my stove and am super happy with it
by
    • Recommended
    Very helpful
    I have been working on a project for months now and finally finished it with the help of your teammates Kevin and Stacey. Their help with finding the correct wood products and locating the appropriate fasteners made the difference. And—WITH A SMILE!!
    by
      • Recommended
      Good Workers
      Hugo who was my customer service at the register was fast and efficient and helpful.
      by
        • Recommended
        1 found this review helpful
        well stocked
        This store had what I needed . I've shopped here before , have rented a truck here . Some times the store appears cluttered and stock needs put up but overall I like the brands you sell , I'm sure like most places your short on help . Thanks
        by
          Wait! Is this really Home Depot?
          At long last, Home Depot is getting it right. It's been several months since I shopped there and was pleasantly surprised by the helpfulness and cheerfulness of the staff. RENE was especially helpful. He walked all the way to the back with me to help me find something. Also, the man at the Customer Service area took time to help me and offered to check me out. I am very impressed! I did see one clerk typing and reading on her cell phone, but all others seemed busy and cheerful.
          by
            • Recommended
            Some employees do care
            Stacy at the Home Depot Bonita Springs checkout genuinely seems to care about customers. She is extremely helpful.
            by
              • Recommended
              Neat and clean store with great customer service
              If. you need to shop at a nearby Home Depot store, this is the one to go to. The minute you walk into the store, you can tell you are going to have an easy time finding what you need and there are plenty of customer service clerks to ask for help if you need it.
              by
                • Recommended
                Make sure speak to manager
                Make sure speak to manager and get there full name they posed as manager but did not give me there full name found out that there no manager under that name and they never get on phone just employees try help you out on this issue A manager was needed took over a week my issue was not resolved I had call 1-800# lady credit me under three minutes I been home depot customer over 30 years never experienced this
                by
                  Rodney - best example of great customer service.
                  I purchased a large amount of materials yesterday for a project and had trouble finding enough of one item. Rodney saw us looking around and asked if he could help. He searched to be sure we were getting the correct items and found the shelves with that item was low in stock. He had to go outside to locate a new pallet even though we only needed 2 more boards, and bring it in with the forklift. Any other employee might have just brought 2 boards and left it for someone else to restock, however, he brought the full load, with a smile on his face and conscious of the need to watch for safety of folks nearby. He did whatever he could to assist us and ensure all our needs were met while being a genuinely professional and charming person.
                  by
                    • Recommended
                    Flooring department
                    Happy with their guidance on flooring and carpeting ; great job steering us in the right direction with the correct quality .
                    by
                      • Recommended
                      Best staff in a long time!
                      I didn’t catch eithe if their names but two staff members helped us find ground stakes for our archery net. Never had such good service at a Home Depot before!
                      by
                        • Recommended
                        Awesome one
                        Connor in Customer Service placed an order for us--for rubber mulch. He was most capable, friendly, and helpful. We highly recommend Connor! Home Depot is most fortunate to have Connor!
                        by
                          • Recommended
                          The Best!
                          This is the only Home Depot store we go to. We live in Naples. It’s out of our town but because it is always so warm and welcoming and clean we choose to make this store our store. Everytime. Thank you
                          by
                            Low Bar for Acceptable Service.
                            Service very poor at Bonita location but superior compared to Naples. Literally no staff in customer service areas such as carpeting.
                            by
                              Purchasing refrigerator,stove and microwave package
                              The entire experience was great. Bob Bain was so helpful, patient, knowledgeable and attentive
                              by
                                • Recommended
                                Large selection of products
                                Large selection of products to select from, very helpful staff, and reasonable prices
                                by
                                  • Recommended
                                  Personnel and Staff
                                  Everytime I shop at this location, people are eager to assist me with finding my items, also staff if very informative
                                  by
                                    • Recommended
                                    Customer Service
                                    Staff at this store provide excellent customer service. You can find what you need and get thanked in the process…this is what gets me to return…an excellent experience
                                    by
                                      • Recommended
                                      Good location.
                                      Ordered outdoor cabinets. Cherryl was extremely helpful.
                                      by
                                        • Recommended
                                        Great customer service
                                        So nice to live near a hHome Depot. store #6373 has great employee's willing to give you advice and our help you locate what is on your list.
                                        by
                                          • Recommended
                                          Excellent Shopping Experience
                                          We bought a new LG Washer and Dryer
                                          by
                                            • Recommended
                                            Ask for David Horne
                                            He helped us over multiple trips over multiple days when picking out kitchen cabinets.
                                            by
                                              • Recommended
                                              Great customer service
                                              Everyone grim floor attendants to cashiers are extremely friendly and helpful
                                              by
                                                • Recommended
                                                Best experience at this location then in Naples
                                                I bought over $1300 in building materials. I called the pro desk and spoke with Charles and he helped put my order together and had it deliver the next day. For now on my business will be done at Bonita Springs location and not the Pineridge in Naples.
                                                by
                                                  This store is way above the other Home Depots in the area
                                                  by
                                                    • Recommended
                                                    Friendly staff
                                                    Helpful staff and clean store
                                                    by
                                                      • Recommended
                                                      Thank you!
                                                      I am very grateful that Courtney from customer service was able to help me with my online order. I had been trying to purchase my items for a while and was having difficulty placing the order but but Cortney made this process super easy and faster. I’m happy thank you!
                                                      by
                                                        • Recommended
                                                        SAMSUNG Electric Range with AirFry, Convection, Self-Clean & WiFi
                                                        I was told that a lot of ranges are on backorder, but the one I selected 4 days ago was not. It was delivered & installed today! Has all the bells and whistles & nice sleek lines. Even has a griddle feature. Haven't cooked with it yet but I'm looking forward to & I don't anticipate problems!
                                                        by
                                                          • Recommended
                                                          Awesome shopping day,
                                                          Went in confused, and your employees simplified my shopping experience and filled my needs- grateful for this day!
                                                          by
                                                            • Recommended
                                                            An Appliance Expert
                                                            If you are shopping for an appliance at the Home Depot in Bonita Springs, do yourself a favor and ask for Bob Bain as your sales associate. Bob is extremely knowledgeable about this product, and he loves selling! He was such a pleasure to work with; he would be the reason that would bring us back to Home Depot for our appliances.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 468 reviews

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