#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(276)645-7002
Tool & Truck Rental(276)645-7012
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
400 Forsythe Rd
Bristol, VA 24202
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Customer Store Reviews

  • 4.8 out of 533 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (533)
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Showing 1-30 of 533 reviews
Great store
I bought the 18 gauge Milwaukee Brad nailer about six months ago. I liked it so much I went back to purchase the 30° Milwaukee framing nailer.
by
    • Recommended
    good service with much attention
    I went to Home Depot looking for a particular item. An employee stopped what he was doing, took me to the right location, and showed me the product, with its various options. He was very patient while I decided which to choose. The checkout person, likewise, was very friendly and helpful.
    by
      • Recommended
      Excellent products and residential services!
      We purchased shades for our sun room and are extremely pleased with purchase and installion!
      by
        • Recommended
        Awesome Home Depot
        The Home Depot in Bristol, Virginia is a great store to shop at. It is always, clean, well organized and stocked, and I can always find help when I need it. They have a nice supply of metal products.
        by
          • Recommended
          Excellent service
          We recently purchased a washer at the Bristol store and were very impressed with Becky, the associate who helped us. She was very knowledgeable about the products and took quite a bit of time with us to explain the features, pricing, and warranties. She made this shopping experience a breeze!
          by
            • Recommended
            Milwaukee Jacket Ready for Harsh Winter Work
            I recently picked up a Milwaukee M12 heated jacket. While I understand our ancestors survived without this, we have softened up over time. I work outside a lot, and this jacket will allow me to get more done.
            by
              The store was very convenient and easy to find.
              I was out of town and needed the gloves and Home Depot had exactly what I needed. The gloves helped me starting the healing process on my hand.
              by
                • Recommended
                Kitchen cabinets
                Have been buying all my kitchen cabinets and supplies for our remodel here, everyone is willing to help you through out . Any and all questions, answered , prices competitive one of best Homedepot out of the tri cities.
                by
                  • Recommended
                  great assistants.
                  I am happy with merchandise.
                  by
                    • Recommended
                    Great experience
                    If you are looking at purchasing an appliance ask for Becky she is so hopeful and sweet!
                    by
                      • Recommended
                      Super Friendly!!!
                      What a great group of employees!!! Extremely willing to assist you in your shopping needs.
                      by
                        Delivery
                        We bought a refrigerator from home Depot and when it was delivered we had to take our truck to the bottom of the driveway and put it our truck to get it to the house and they were supposed to install it but they left and left me and my 60yr old husband to get it in the house and install it they were supposed to install it not us.so when I called home Depot of Bristol VA they said there was nothing they could do.so needless to say our new fridge is still sitting on the back porch until we can find someone to pay to install it so thanks home Depot you just lost us as customer and also we were told we couldn't return it to the store we bought it from from.we will never buy anything from home Depot again
                        by
                          Always have merchandise available
                          Bought things for the house to update it. Staff was very friendly and willing to help
                          by
                            Home Depot Customer Seevoce
                            I made a purchase at Home Depot yesterday that took some time. Our sales person, O.J., was most helpful, patient and willing to help and go the extra mile to help me from start to finish. Highly recommend O.J. and the Bristol location.
                            by
                              • Recommended
                              Building a porch on our camper at South Holster Lake.
                              We bought the lumber but since our house got flooded we have to put the building on hold right now until we do some more cleaning up at our house, so we don’t have a picture of our porch yet.
                              by
                                • Recommended
                                Great store!
                                I went to Home Depot after two days of a horrible experience with their competitor. I had actually cancelled an order for a washing machine with a competitor after a frustrating 6 days. The experience I had at Home Depot was the exact opposite! A friendly helpful associate met me at the washing machines and graciously answered question and guided me through the sale. All other employees were friendly and helpful. Shelves were well-stocked and neat. I had my washing machine paid for, loaded in the truck and ready to go in no time. I will never shop anywhere else.
                                by
                                  • Recommended
                                  Lower prices
                                  Lower prices on washer and refrigerator than the competitors! Excellent customer service. Tracey Peters is the best!
                                  by
                                    • Recommended
                                    Great Customer Service
                                    Very helpful employees.
                                    by
                                      • Recommended
                                      Great experience
                                      I found the store to be stocked and well laid out. The staff members were eager to help me and several came to me and ask if I needed help.
                                      by
                                        • Recommended
                                        SAVE MONEY SHOP HOME DEPOT!
                                        I cannot count the times that my mind was made up to shop at Home Depot. Store is always clean, employees are friendly and helpful, quality products and paying less money than other competitors. I will shop this store.
                                        by
                                          • Recommended
                                          Great sales people
                                          I enjoyed the sales people and I got help right away the information they gave was very good prompt and they saved us money where they could and helped us with all the information needed for the product that we purchased
                                          by
                                            • Recommended
                                            HORRIBLE
                                            I can’t believe the horrible service we got at the Bristol VA location! A simple purchase turned into a 3 week ordeal of phone calls, no call backs, no communication NO APPLIANCE INSTALLATION!! Just to be hing up on from Tracy Peters because THEY could not give me a real answer!!!! DISGUSTING
                                            by
                                              1 found this review helpful
                                              Friendly staff
                                              I love this store. Everyone here is always so friendly and helpful
                                              by
                                                • Recommended
                                                Store was clean and organized
                                                I bought my Rocket ultra light weight vacuum and love it. Also was marked down . So I got a good deal and a great product
                                                by
                                                  • Recommended
                                                  cashier Brenda
                                                  All that I did talk to while I was there was very nice and helpful. But as I checked out I talked with Brenda and she is a very friendly woman. She is a people person and makes you feel like family in the store
                                                  by
                                                    • Recommended
                                                    very friendly staff
                                                    very friendly and helpful staff
                                                    by
                                                      • Recommended
                                                      Flooring
                                                      We went in to get flooring for our home Jon houser helped us out with it he was very knowledgeable about which type to get I would recommend anyone needing anything from kitchen cabinets to flooring go to the Bristol Virginia Home Depot
                                                      by
                                                        • Recommended
                                                        Great store and great worker!!
                                                        The store is very organized and stocked (considering the supply shortage) and the worker are helpful and friendly!!
                                                        by
                                                          • Recommended
                                                          The best Home Depot store. Very friendly and knowledgeable staff.
                                                          Great store! This is by far my favorite location!
                                                          by
                                                            • Recommended
                                                            Best
                                                            This is the best home Depot that I have ever been in
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 533 reviews

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