Reviews for Burlington,NC #3627

On 1/3/23 someone from Home Depot was supposed to come measure because we planned to have a storm door installed. We have a ring camera and if I would have been home alone I wouldn’t have opened the door because this guy wasn’t wearing anything or has anything to represent he was from Home Depot. He walked up to the door, while on his cell phone, stood there still on his cell phone, and never measured anything. I never saw a tape measure. He stood there for a minute, walked back to his car, and left.

Jen and Alexis were very friendly and offered immediate customer service. Nice job Ladies

Rhonda the cashier was extremely friendly and helpful

I received a pkg of 18 rolls and was very satisfied with the texture. It is just as good as Bounty, so I'm keeping this on my list of favorites.

Good products, service and reasonable prices.

The Home Depot Store in Burlington NC always has the items I am looking for at good prices. I enjoy shopping for products and services for my outdoor and indoor home projects

Bought a washer and dryer. Shopped 3 other stores but came back here. Competitive prices and helpful staff

The service was fantastic, would have given four stars but the grills weren't easily accessible, and my grandmother really wanted to take a look

Rhonda was really pleasant and friendly!

I shop often at Home Depot and generally find what I need. If I don't see it, I know I can always find someone who will be able to help me.

STORE EMPLOYEES WERE WONDERFUL TO DEAL WITH PRODUCT IS VERY NICE HOWEVER SUB CONTRACTORS BEING USED TO INSTALL NOT SO MUCH

I always have a pleasant experience when I shop at Home Depot

Store had wrong size product priced on sale. One Garden Center employee called for help over issue. Manager thanked me for letting them know but would not give me sale price on iten they displyed. This was a 9.00 difference and poor customer service by this employee now cost this store a long time customer. Over. 9 dollar store mistake.

I received excellent service from the Burlington Home Depot in purchasing a lawn mower!

Employees don't treat me as if they're doing me a favor. Always willing to answer questions or help locate items.

Great customer service in every area while building new home during a difficult time in life.

Jose is AWESOME!!!! I will definitely be shopping at this store again!!!

The service in this store is excellent. It is good to see so many Associates in the store ready to help me. My purchases were in the paint section and there was a big selection of Caulk and Caulk Guns. The prices were very good and I felt I got good values.

Great store…clean, well/stocked, friendly. Definitely need to go see Eddie. He was helpful and welcoming!

Don’t get a Christmas tree there. They aren’t concerned with selling them

We were greeted upon entering. We were assisted with comparing products. We were assisted in the check out process as well. Eddie was an excellent employee. Nowadays, good people with good attitude are hard to find! We found it here!

WE MAKE A LOT OF SMALL ITEM QUICK BUYS FOR MANY DIFFERENT JOB WE ENCOUNTER AT OUR SHOP THEY ARE CLOSE AND HELPFUL EVERY TIME

Horrible. Managers Tommy and Angelo suck! It’s never about the customer!

I love love this store! The staff is friendly and helpful, and I have never had an unpleasant experience. The customer service is consistently excellent.

I felt like a was very special from the time I entered the store everyone was so friendly. The store was very neat and organized. There were actually people that worked there to help you in every way they could.I say they went above and beyond to help. If you want a home improvement store that will succeed in helping you well this is the store. Thank you again Homedepot employees.

I usually prefer to shop Home Depot. The employees are usually helpful, courteous, and not pathetically lazy. I knew what item I needed to repair the handle on my trash compactor. The 1st checkout i went to, the cashier was so lazy, he would not remove himself from his seat to take my credit card. He made no effort & ask me to come in closer so he did not have to exert any energy. I took my items & went to self checkout. Not a great look for Home Depot

cashier sat in a chair during whole transaction, made no attempt to help me do any thing

Home Depot has great prices compared to other stores. Same items but lower prices. Great customer services

Store personnel were helpful in locating product.

I went in to get measurements for storm doors and waited too long for assistance, then after waiting for an hour,an associate took my information.The associate said that they didn't have anyone available to come out until the end of the month! It is the first of the month! I was surprised that it would take this long for an aassociate to come out just for measurements!