Reviews for Burton #2717

I’m building my own garage. Gary at the pro desk has been a huge help.

Customer of color, expect to be monitored constantly, even if they don’t stop to help you. Expect the small covert things like the staff not greeting you but will greet the customers before you and after you. If you have to shop at this establishment, please know exactly what you need and where it is. Every time I have to ask for help it’s always met with a nasty begrudgingly attitude. Shop where we at appreciated not just tolerated.

6 employees standing around talking and couldn’t even acknowledge me. This store has really went down hill. I won’t be back.

We’re doing some diy home improvements and multiple trips to Home Depot are always the norm. The Home Depot in Burton, MI is our base of operations. I appreciate the employees attitude and willingness to go the extra mile to help its customers. Dianne helped me with a return this trip. Professional and friendly. We’ll be back!

The employees at this store are always helpful and give great advice for diy projects. The only thing im not happy with is the deposit for tool and equipment rentals ($1500). Otherwise it is a great store.

Love shopping there.

Employees are happy to help when asked

Shipping experience was great, the cashier was horrible. Wouldn’t let us swipe our own gift cards or debit card and wouldn’t let us enter our own PIN number. Spent $400 that should have been covered by a gift card due to her. Will not return

I went in to get products for a project, and a sales associate Craig Smith helped make my trip efficient and quick. He is very knowledgeable, and was extremely helpful. I will definitely be back in to shop especially to get expert opinions from Craig. He deserves all the recognition.

Bought some new blinds for my apartment, and the young man that waited on me in the back I was able to recommend some for me seem to know his job well, and for the life of me, I cannot remember his name. If I remember correctly, it started with an L he was young. I do want to recommend Dakota and David again as well.

Dave and Kimmie from pint are awesome!

I bought my tool, and it was helpful to have George P. and Kristy address our questions and helped with the product selection and helped us to check out. Awesome job!

I purchased a product online and my order got screwed up and I was sent the wrong product. This store not only resolved the error, but credited my account for my troubles and upgraded my product to keep me satisfied. That is how you resolve a massive inconvenience for a customer.

Great employees, very helpful and exuberant. Home Depot has it all, this store has excellent employees.

An I don't care attitude was prevalent from employees working the morning my wife and I visited

People in the store did not greet us or help us once we decided what appliances I wanted I had to go look for someone and 3 employees talking and did not want to take interest

My husband and I stopped in for a few things today and were very pleased to see such a diverse crew of associates who were all friendly and helpful. Over the years we have continued to have pleasant experiences at our Hometown Home Depot. Thank you Burton HD!

The staff here is the most helpful I have experienced in any store. The service is consistent and if I can't find what I'm looking for they always go the extra mile to assist me. In a time where most people order online and have limited contact with associates it is refreshing to see a business where good customer service is still promoted. Thank you HD!

All products have always been satisfying.

They are working really hard here to help& make changes .Me & my family really appreciate it.Great job Homedepot Burton

Great job goes out to Billy & Norm from Holland Heating and cooling

The customer service was very knowledgeable and extremely helpful in walking me thru the on line order process. The quality of the products are very good with great warrantees. I’m also a veteran and was helped with a military discount for my order.

I was buying a present for a very particular son in law..Thomas helped me get the best one for the price and I couldn’t be more grateful

employee led me to the product I needed.

the blower I bought is working great

Needed supplies to fix siding of the roof, was helped alot by Thomas to find right supplies for the job and tp get my two carts around the store.

Never have employees working the checkout lanes. Self Checkout only... not the employees fault that it takes forever to checkout. The management needs to staff the checkout lanes

Most of tools available

Amazing staff!! Michelle and Jeff went above and beyond to help me get the items I needed!

the 2 guys loaded all my product in my car for me 72 patio blocks great guys