#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(501)941-4362
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
555 Going Road
Cabot, AR 72023
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Customer Store Reviews

  • 4.8 out of 629 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (629)
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Showing 1-30 of 629 reviews
Excellent customer service
I have always preferred shopping at this store, the employees are so friendly and always ready to help!
by
    • Recommended
    Valet Parking
    My Home Depot has valet parking. You are allowed to park in the loading zone while you shop. Drivers are not asked to move cause employees don't want to be confrontational. Management shows no concern for those of us that have to wait and to load our purchases.
    by
      Great Experience
      KC was extremely friendly and helpful at the self service check out. Thanks KC, you do a wonderful job!
      by
        • Recommended
        Absolutely love this store! Always greeted with friendly faces and knowledgeable employees!
        Absolutely love this store! Always greeted with friendly faces and knowledgeable employees!
        by
        • Verified Purchase
        • Recommended
        Don't go and try to checkout 5 minutes BEFORE closing. Had an employee (Diana) literally tell me ...
        Don't go and try to checkout 5 minutes BEFORE closing. Had an employee (Diana) literally tell me she hated me for this because "they're closing in 5 minutes"
        by
        • Verified Purchase
        Based on the way a manager spoke to one of the clerks today, no, I would not recommend this store...
        Based on the way a manager spoke to one of the clerks today, no, I would not recommend this store. The manager of the clerks that work the cash registered embarrassed a clerk so much in the way he spoke to her this afternoon, I was almost as embarrassed for her as she was at his tone. He was rude, abrasive, and condescending. She was trying to clarify how to handle a price discrepancy for a ceiling fan. I know what it feels like to be spoken to in a way that destroys your confidence and hinders communication from that moment forward. He was out of line.
        by
        • Verified Purchase
        1 found this review helpful
        From first entering the store, I was greeted and made to feel at "Home" Depot. In searching for s...
        From first entering the store, I was greeted and made to feel at "Home" Depot. In searching for special gadgets and thingamajigs, I asked for help. I received friendly, enthusiastic, and knowledgeable help. He knew where things were located and made suggestions for accomplishing my project. Signs identifying the location of items we need are clear and made my search much easier as well.
        by
        • Verified Purchase
        • Recommended
        Lack of customer service. Years ago the employees of this store were eager to help. Lucky to find...
        Lack of customer service. Years ago the employees of this store were eager to help. Lucky to find anyone who knows anything.
        by
        • Verified Purchase
        • Recommended
        Good service, Nadine our cashier was very friendly and made you want to shop there again.
        Good service, Nadine our cashier was very friendly and made you want to shop there again.
        by
        • Verified Purchase
        • Recommended
        Great store having the best staff that were so friendly and helpful. I've never been to better ho...
        Great store having the best staff that were so friendly and helpful. I've never been to better home depot! And I go to many and often. Very clean store Flooring dept was very helpful thanks Jenn Painting dept also very helpful thanks paint guy!
        by
        • Verified Purchase
        • Recommended
        Lyle, who was the sales associate greeted us as we were looking for a storm door. We described wh...
        Lyle, who was the sales associate greeted us as we were looking for a storm door. We described what we wanted and he pointed out some storm doors and explained the features of each. Lyle greatly simplified the process of getting a door and answered my questions. We were in our car and live about 65 miles from the store, he suggested that we could pay for the door and have it at will call and pick it up later this week. We followed his advice and will pick the door up on Thursday.
        by
        • Verified Purchase
        • Recommended
        This location is always clean, has friendly employees and always has what I'm looking for in stock.
        This location is always clean, has friendly employees and always has what I'm looking for in stock.
        by
        • Verified Purchase
        • Recommended
        The staff at this store has always impressed me. They help you find what you need and then ask i...
        The staff at this store has always impressed me. They help you find what you need and then ask if there is something else they can help you with. The store is always clean. I enjoy shopping here and have never been disappointed.
        by
        • Verified Purchase
        • Recommended
        The associates that work here are knowledgeable and helpful. They always answer my questions and ...
        The associates that work here are knowledgeable and helpful. They always answer my questions and provide me with the help I need. The store is organized and clean.
        by
        • Verified Purchase
        • Recommended
        I'm grateful that we have Home Depot in our home town. Being retired military the 10% discount is...
        I'm grateful that we have Home Depot in our home town. Being retired military the 10% discount is surely appreciated.
        by
        • Verified Purchase
        • Recommended
        I am being optimistic that after the pandemic is further under control, Home Depot will be able t...
        I am being optimistic that after the pandemic is further under control, Home Depot will be able to hire more employees. The cashiers are friendly and professional. I will revisit this store as I need to. I appreciate the convenience of not having to go into Little Rock or Jacksonville for my home improvement needs.
        by
        • Verified Purchase
        • Recommended
        Lady in paint department is awesome! Every department we visited the employees were helpful. If...
        Lady in paint department is awesome! Every department we visited the employees were helpful. If they didn't know the answer, they found someone that did. The employee that checked us out was very friendly (we like the personal service more than the self check out).
        by
        • Verified Purchase
        • Recommended
        Using the Home Depot ap makes it super easy to navigate the store and find the items I need. The ...
        Using the Home Depot ap makes it super easy to navigate the store and find the items I need. The employees are always super nice and knowledgeable.
        by
        • Verified Purchase
        • Recommended
        Good Store, Good People
        Good Store, Good People
        by
        • Verified Purchase
        • Recommended
        We LOVE this store! The staff is so helpful and friendly. They also are very knowledgeable. It's ...
        We LOVE this store! The staff is so helpful and friendly. They also are very knowledgeable. It's like having friends who can tell you what you need to do!
        by
        • Verified Purchase
        • Recommended
        I got help for searching for a product, which was helpful. wanted just a ball park estimate on a ...
        I got help for searching for a product, which was helpful. wanted just a ball park estimate on a garage door install, took too long and now I am gonna receive a call from maintenance personnel for a repair. this store has very knowledgeable people, you have to know when they are working or else your on your own
        by
        • Verified Purchase
        • Recommended
        Visited this store on Saturday 06-20-2020 at about 9am and the outdoor Garden Center doors (from ...
        Visited this store on Saturday 06-20-2020 at about 9am and the outdoor Garden Center doors (from the parking lot) were still closed. After 20 bags of paver base were loaded onto our cart, the doors were still closed and still no outdoor cashiers. When we asked one of the employees about this, he said they "just don't have anyone to work those registers" so we had to drag this heavy cart all the way through the store, almost to the other side to get to a register. When I spoke with someone at the Customer Service Desk about this, she said she hears this same complaint all the time and she would mention it to the store manager, again.
        by
        • Verified Purchase
        During the last few weeks I have shopped at this store a number of times. On every visit I have b...
        During the last few weeks I have shopped at this store a number of times. On every visit I have been met and interacted with numerous employees. Every time the employees were polite , out going, extremely helpful and generally pleasant. The store was clean and well stocked. I highly recommend this store for all your home and building needs.
        by
        • Verified Purchase
        • Recommended
        This is the greatest store! The employees are always offering to assist you and if you need them ...
        This is the greatest store! The employees are always offering to assist you and if you need them they are knowledgeable and very helpful. The store is always clean and it is well organized.
        by
        • Verified Purchase
        • Recommended
        Ask for Joe in the plumbing/electrical isles! Very knowledgeable and saves me a ton of money fro...
        Ask for Joe in the plumbing/electrical isles! Very knowledgeable and saves me a ton of money from having to hire a contractor or licensed specialists.
        by
        • Verified Purchase
        • Recommended
        Was able to get in, find what was needed for project, and out within 15 minutes.
        Was able to get in, find what was needed for project, and out within 15 minutes.
        by
        • Verified Purchase
        • Recommended
        Everyone at this location is always very friendly and very helpful. My wife says if they would le...
        Everyone at this location is always very friendly and very helpful. My wife says if they would let move in I probably would.
        by
        • Verified Purchase
        • Recommended
        Ask for Adam! He went above and beyond. He was patient, kind, and helpful! And they allow dogs!
        Ask for Adam! He went above and beyond. He was patient, kind, and helpful! And they allow dogs!
        by
        • Verified Purchase
        • Recommended
        Great store....great employees....always have what we need!
        Great store....great employees....always have what we need!
        by
        • Verified Purchase
        • Recommended
        We love this location! Employees are always more than willing to go above and beyond to help us ...
        We love this location! Employees are always more than willing to go above and beyond to help us when we go in there.
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 629 reviews

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