#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(623)873-5305
Tool & Truck Rental(623)873-5310
Store Hours
Mon-Sat: 5:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4848 N 43rd Ave
Phoenix, AZ 85031
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Customer Store Reviews

  • 4.5 out of 416 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (416)
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Showing 1-30 of 416 reviews
a demeaning exprience
I am A teacher working on a school garden . I went to buy 4 cement blocks. i picked 4 that were 1.67 each the cashier told me I had to different kinds so i asked the price difference. he said 20 cents. so i told george (the cashier) i would go get the other 2 to match the 1.67 price instead of the 1.87. he said fine i came back with 2 more from the bay and he told me they were the 1.87 ones. i told him they are in the bay and both pallets are marked 1.67. he said no they are not so i went to get a picture of the price and bays. he continued to dispute it. then finally rang me up at the 1.67. while waiting for the credit card to complete purchase he asked me with a smurk was it worth the 40 cents? it was 80 cents he couldn't even do the math. i was a little apprehensive to his remarks. i said yes when its for a school project price does matter. we are public school. he definatley changed the rest of my night making me feel bad about being frugal because i have a budget when teaching at a public school. I told him sorry if inconvenienced him. he then replies I get paid anyway. i dont even know what he meant by that.
by
    Customer service
    Love the customer service.went out there way to find a product for me
    by
      • Recommended
      The store was very clean and an employee greeted and helped
      When I arrived I asked an employee where I can get keys made he told what aisle and he also there was a machine and he was polite.
      by
        • Recommended
        Store 4848 n 43rd ave,Ave, phx az.
        I have shop at this store for years and it has always been busy but the parking lot always looked liked a place to drop your trash.Im sure the the unconscious people are more to blame but still.
        by
          • Recommended
          Friendliest Cashier I have ever had anywhere
          Melissa was our cashier in the Home and Garden exit and she was the most friendly and helpful cashier I have ever had!!
          by
            • Recommended
            Customer service
            Dedra (customer service) and Chris (manager) are amazing and helpful! Thx again! Customer service is ON POINT!
            by
              • Recommended
              Stuntn
              I was looking for a scraper that fits Sawzall. They had just redesigned/modeled the power tools section, just my luck! The home depot employee didn't know more than me were to help. But he helped process of eliminating the tips when I found them he noted were they were and said good day. I did have a good day.
              by
                Excellent service
                Today I went to redeem a gift card given by an employer , I found what I like and sale cashier Dalila helped me understand return policy and product use . All was done in quite a fast manner , with a speedy exit. Very great .
                by
                  • Recommended
                  The store was clean, the staff was knowledgeable, and self checkout was very fast!
                  The store was clean, the staff was knowledgeable, and self checkout was very fast!
                  by
                  • Verified Purchase
                  • Recommended
                  Store is clean and organized.
                  Store is clean and organized.
                  by
                  • Verified Purchase
                  • Recommended
                  Customer service is amazing, had an amazing experience with this store, employees there were help...
                  Customer service is amazing, had an amazing experience with this store, employees there were helpful and very polite!
                  by
                  • Verified Purchase
                  • Recommended
                  No customer service, no greeting
                  No customer service, no greeting
                  by
                  • Verified Purchase
                  Normally I don’t write reviews but the customer service I got from joely was absolutely the best ...
                  Normally I don’t write reviews but the customer service I got from joely was absolutely the best a customer can get! she helped me find and help look for a great price and as any customer knows pricing is a big deal and buying appliances can be overwhelming and she made the process so smooth and easy for me!!!
                  by
                  • Verified Purchase
                  • Recommended
                  By far the most unprofessional associates I have ever encountered in a Home Depot. No carts avail...
                  By far the most unprofessional associates I have ever encountered in a Home Depot. No carts available, and when I asked the associate at the door for a cart his response was, "If you want one go out in the parking lot and find one." Unacceptable.
                  by
                  • Verified Purchase
                  1 found this review helpful
                  Andy in Garden Center was so helpful and knowledgeable.I will be shopping at the Home Depot store...
                  Andy in Garden Center was so helpful and knowledgeable.I will be shopping at the Home Depot store from now on.
                  by
                  • Verified Purchase
                  • Recommended
                  Cashiers are awesome and always willing to help. Store manager is helpful.
                  Cashiers are awesome and always willing to help. Store manager is helpful.
                  by
                  • Verified Purchase
                  • Recommended
                  I will recommend home to every one that need to buy house equipment and even building material an...
                  I will recommend home to every one that need to buy house equipment and even building material and plumbing materials.
                  by
                  • Verified Purchase
                  • Recommended
                  Not friendly at all. Took way to long before someone actually helped me.
                  Not friendly at all. Took way to long before someone actually helped me.
                  by
                  • Verified Purchase
                  1 found this review helpful
                  Cashier Rubi was very helpful, pleasant and respectful. Store was clean and the trip was fast. Th...
                  Cashier Rubi was very helpful, pleasant and respectful. Store was clean and the trip was fast. Thanks.
                  by
                  • Verified Purchase
                  • Recommended
                  I was robbed by your staff for my stencils I need to use at work. They stole my cell phone and re...
                  I was robbed by your staff for my stencils I need to use at work. They stole my cell phone and refused to submit to my citizens arrest. I am disabled and it is unclear what damage was done to my business phone while in possession of the thief. Craig or Mariano.
                  by
                  • Verified Purchase
                  Obviously, your on-line in-stock needs to be better managed by the 'manager in charge'--made even...
                  Obviously, your on-line in-stock needs to be better managed by the 'manager in charge'--made even more obvious when staff says several other people were there for same item and they didn't have it the previous day, yet on-line still showed it available today. Requested help, someone was paged, were told the guy was cutting lumber, yet we were at the cutting station and no one was there. After 10 minutes, went up front, and the 'specialist' guy was loading boards, not cutting lumber, and not answering page. Realize times are different, but there were tons of other employees who could have stepped in to load boards and have the 'specialist' respond to help request. Fix your on-line inventory--2.5 hours of time/travel with same results is ridiculous in this era.
                  by
                  • Verified Purchase
                  1 found this review helpful
                  Overall, not a bad store. As with most HD it screams of needing more floor personnel available to...
                  Overall, not a bad store. As with most HD it screams of needing more floor personnel available to answer questions. In this, very deficient. My experience has been a good product selection but more of a DIY self-help as when you need someone you have to walk through the entire store floor to get some attention and then pray they don't have an attitude. And I attribute this stress being caused by management as is obvious there is a lack of floor personnel. As opposed to a very few running around like Jack Rabbits.
                  by
                  • Verified Purchase
                  • Recommended
                  At this Home depot there was no one around to help me with assistance. Employees were on ladders ...
                  At this Home depot there was no one around to help me with assistance. Employees were on ladders with boxes around them with no warning signs or blocked off areas to let customers know.
                  by
                  • Verified Purchase
                  Window Depart for ordering shades is highly uneducated employees. I would never recommend anyone ...
                  Window Depart for ordering shades is highly uneducated employees. I would never recommend anyone to place an order there. Home Depot definition of "window" is actually "shade", the the install amount is per "window" but actually per "shade" because some shades don't cover the full window which will require multi shades to cover one window. So the install is per shade not per window.
                  by
                  • Verified Purchase
                  Dedra is awesome and Adam is helpful!
                  Dedra is awesome and Adam is helpful!
                  by
                  • Verified Purchase
                  • Recommended
                  Fantastic inventory management!
                  Fantastic inventory management!
                  by
                  • Verified Purchase
                  • Recommended
                  the entire return staff and order pulling staff are pretty amazing, work well together, and look ...
                  the entire return staff and order pulling staff are pretty amazing, work well together, and look for ways to improve at every turn...thank you guys
                  by
                  • Verified Purchase
                  • Recommended
                  The employees are helpful . i feel safe when im in the store all employees wearing masks and cost...
                  The employees are helpful . i feel safe when im in the store all employees wearing masks and costomers. And i love that the store provides hand sanitizer. Thank you 43rd ave camelback.
                  by
                  • Verified Purchase
                  • Recommended
                  The emplyess are always nice and helpful.
                  The emplyess are always nice and helpful.
                  by
                  • Verified Purchase
                  • Recommended
                  This is the to go store! Feel welcomed every time I visit.
                  This is the to go store! Feel welcomed every time I visit.
                  by
                  • Verified Purchase
                  • Recommended
                  Showing 1-30 of 416 reviews

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