#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(480)575-6264
Tool & Truck Rental(480)575-6270
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4925 E Carefree Hwy
Cave Creek, AZ 85331
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Customer Store Reviews

  • 4.8 out of 345 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (345)
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Showing 1-30 of 345 reviews
Friendly and convenient store
Great experience at the Carefree Home Depot. Prashant at the front desk was friendly, knowledgeable and helpful in helping me find what I was looking for. I will definitely be back as great customer service is hard to find.
by
    • Recommended
    Visited Home Depot Carefree Hwy for new a washer & dryer
    I visited Home Depot on Carefree Hwy for a new washer & dryer. Bonni Tierney helped us and was very helpful, patient and kind. There were so many options available and she went over each option on each washer & dryer and made it easy for us to make our final choice! I highly recommend Bonni to work with! She also gave us her direct contact number to reach her for any questions that we may have as well if anything is wrong to call her within 48 hours to replace for a new one at no charge. Thank you Bonni Tierney!
    by
      • Recommended
      Almost Exclusively A Home Depot Shopper
      Although the "Blue other Store" is less than a 1/2 mile away I find what I need in the Home Depot. Employees are helpful and returns are easy. This is the place to shop for my Handyman business supplies.
      by
        • Recommended
        Outstanding Customer Service
        My refrigerator died and I had to find a solution quickly. I visited Home Depot to see what was available and the current sales. I found what I was looking for with the help of a team member and learned so much about my choice. I also mentioned a problem with my washing machine and learned the solution. I was able to go home and easily fix my washer! The staff was outstanding!
        by
          • Recommended
          Staff Doesn't Know Much
          The staff doesn't know the products availabe so you better know what you want before going to this store.
          by
            Service
            Don't expect any help at this store. Very poor service which starts at the top. No help with heavy merchandise putting it on the cart and no help loading in truck out front.
            by
              great service
              the associates at this Home Depot and very helpful and friendly. they always have the products I need, or they are willing to tell me where I can find it!
              by
                • Recommended
                Great Service/Knowledgeable People
                The service at Home Depot in Cave Creek, AZ is a throwback to the way things used to be done. People greet you warmly and ask if you need assistance right away. In other businesses I've seen employees try to hide when they see you approaching with a possible question. In the Cave Creek store the employees are friendly, knowledgeable and helpful, yet they still maintain a professional attitude.
                by
                  • Recommended
                  Barry Was SOOOO Helpful
                  My husband and I went to Home Depot last Friday afternoon and needed help with selecting a bbq grill and some plants for our new home. We asked for help and we were blessed to get Barry to help us. He went over and beyond the call of duty. He helped us pick the best trees, bushes and a grill. Did I mention that he did all of this during a bad downpour and wind of a monsoon! He even helped us load all of our purchases and took us through the nursery to pick the best plants. He is an absolute treasure of knowledge and an asset to Home Depot!
                  by
                    • Recommended
                    Good prices and customer service
                    This store always has what I'm looking for and the staff is always helpful. They also seem to know exactly where everything is located within the store.
                    by
                      • Recommended
                      Pro Desk worker rude and very short with responses
                      Won't be visiting this store any longer, last year I spent over 75k at home depot
                      by
                        Great selection and wonderful service!
                        I was purchasing plants to help beautify Bella Vista College Preparatory School before kids arrived. This store has the best product and prices. The staff is incredibly friendly. I love bumping into the associate Connie in the nursery. Her knowledge and her sense of humor make shopping at this location one of my favorite errands to run.
                        by
                          • Recommended
                          Great experience
                          Dorthy at check out went way out of her way to help us get everything we needed to finish a project.
                          by
                            • Recommended
                            Outstanding employees
                            Needed help in gardening and got what I needed and received suggestions that paid dividends. Joseph was a very pleasant cashier and Cat helped us on several occasions find what we needed.
                            by
                              • Recommended
                              Gregory in Electrical is the type of Home Depot employee that sets the standard
                              I needed electrical parts for a project. You all know how many parts are in that aisle. After describing what I was trying to do, Gregory helped me find everything needed. He did all this after noticing me looking confused scans ing the shelves. This is the type of guy you. want to have help you there.
                              by
                                • Recommended
                                Awesome Employees
                                Bryan in lumber is awesome. Super helpful and always takes the time to fulfill our needs in this department. He's knowledgeable and friendly, and never disappoints!
                                by
                                  Great staff!
                                  All the employees here are very helpful and friendly!
                                  by
                                    • Recommended
                                    Excellent Service!
                                    Brittney does a fantastic job at the pro desk!! Super Helpful!!
                                    by
                                      • Recommended
                                      Check the Attitude.
                                      If you, like I, a Former Serviceman, having previously enjoyed a Military Discount, you can now forget that….UNLESS,you do ‘paperwork.’ I have ‘Veteran’ on my Drivers License, although I was never asked to produce any proof before. This was not accepted. No more Home Depot, Other Suppliers in my future as a Real Estate Investor.
                                      by
                                        Great service
                                        Ashley was very friendly and helpful
                                        by
                                          • Recommended
                                          SHELBY AT THE NORTH CAVE CREEK STORE IS AWESOME!
                                          GREAT HOME DEPOT STORE AND STAFF. THE ARE ALWAYS FRIENDLY AND HELPFUL!
                                          by
                                            • Recommended
                                            Employee found my old and dear knife. Manager made it all happen.
                                            On 2nd trip back to HD that same day, I was a bit "off". I never lose stuff and I lost my old and very expensive knife. I called and spoke directly with the manager. She called me back that same afternoon. Found it! What a nice surprise. This is called life interacting with good people. Thanks.
                                            by
                                              • Recommended
                                              Carefree Home Depot
                                              Store is always clean and associates are friendly and extremely helpful!
                                              by
                                                Great store!
                                                i’ve shopped Home Depot for many, many years, starting in San Diego CA, but this store is by far my favorite. It’s not a huge store, but it’s very well stocked, and i’ve always received excellent advice from its personnel, who are friendly and knowledgeable. If they are not familiar with what i need, they promptly admit it, and get someone who IS! Awesome store personnel!!
                                                by
                                                  • Recommended
                                                  Michelle the self checkout lady
                                                  She's bubbly and sweet with every customer. I even filled the survey out since she went above and beyond my experience today.
                                                  by
                                                    Customer service
                                                    Hailey and Ashley were very helpful and friendly.
                                                    by
                                                      • Recommended
                                                      Bunch of jerks at the pro desk
                                                      Came in to buy $100 worth of lumber, and $50 worth of containers. Had to practically beg them to take my money lines down the aisles for all the open registers not near enough registers open. I was treated like a pariah when I asked them to open another register, had to ask for the manager who I never saw
                                                      by
                                                        These guys are great. Very helpful finding what I needed.
                                                        These guys are great. Very helpful finding what I needed.
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        This store usually has a variety of appropriate products in various categories which enables the ...
                                                        This store usually has a variety of appropriate products in various categories which enables the shopper to select the best item for their task. The sales clerk, Karen, at the garden center is one of the nicest, friendliest and most helpful associates I have ever had at any store, not just HD.
                                                        by
                                                        • Verified Purchase
                                                        Clean, helpful staff ... made sure that I found what I needed.
                                                        Clean, helpful staff ... made sure that I found what I needed.
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Showing 1-30 of 345 reviews

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