#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(787)776-4077
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 9:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
133 65th Ave Bo San Anton Parque Escorial
Carolina, PR 00983
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Customer Store Reviews

  • 4.8 out of 1,019 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (1,019)
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Showing 1-30 of 1,019 reviews
Great home appliances and construction artcles are outstanding.
I have purchased gardening, home appliances and construction equipment and never have had problems. I am very satisfied with this store at Carolina, Puerto Rico.
by
    • Recommended
    Wonderful staff
    I find this Home Depot to have a particularly helpful and friendly staff. It is also well-organized and clean.
    by
      • Recommended
      Excellent.!!!!
      I have good experience and is always clean.
      by
        • Recommended
        nice and clean
        More space, more tools.
        by
          • Recommended
          excited for the change
          I bought a few things I need for my kitchen closet and I am looking forward to how neat it will look.
          by
            • Recommended
            Excellent products
            I always use the Carolina Store because is near to me and have everything for my construction and building projects.
            by
              • Recommended
              horrible location
              depending on where you’re coming from… this location is just horrible to get into and to leave ... Literally the worst
              by
                • Recommended
                Excellent Store and excellent customer service
                Excellent Service and Costumers Service
                by
                  • Recommended
                  Excellent merchandise
                  Usually visit once a month to get things needed
                  by
                    • Recommended
                    Great customer service at Carolina store
                    The manager, Rosa, is great at customer service and always provides options for my purchases. The Home Depot is my second home.
                    by
                      Great paint selection!
                      Found the perfect paint colors I was looking for.
                      by
                        • Recommended
                        Customer Service in Home Depot
                        It is very Sad and Frustrating to Deal with Associates from LANCO Paint who work in Home Depot Escorial Carolina P.R and are so Rude and DONT CARE TO GIVE THE CUSTOMER GREAT SERVICE IN giving orientation I how to help a person who has DOUBTS ABOUT DIFERENT PRODUCTS,Iam 60 years old a female and just wanted someone in that line of work to help me!!Nevertheless went to Customer Service and a Young Associate by the name of Jarianne which I asked about the attitude and service in the Paint Department,put me out of My Doubts and Made sure I was helped in what I was searching for
                        by
                          • Recommended
                          Great store
                          This store has excellent customer service
                          by
                            Very satisfied!
                            We went to buy a wood panel and some blocks for the patio and in both we needed help from employees. In both we had inmediate help very kind.
                            by
                              • Recommended
                              The worse store
                              I am very concerned because I have to go to MonteHiedra to receive the good service I expected. In my opinion the service at Los Colobos is the worse one
                              by
                                Good service
                                I go to the store and in every corner you have an employee saying " good morning, afternoon , evening" and thats so good, inclusive when you go out to home in the last door the employe sa it again
                                by
                                  • Recommended
                                  One of the best, if not the best.
                                  Is Uber gone to many Home Depot Stores, but this one surpasses them all over n friendliness and helpful in all aspects. A store clerk, Erika, among others has been very resourceful and helpful. Excellent
                                  by
                                    • Recommended
                                    Very great service
                                    Looking forward to buy again
                                    by
                                      • Recommended
                                      Great features
                                      I shop here almost every day
                                      by
                                        • Recommended
                                        Great Store
                                        I always buy at Home Depot Carolina Store (Plaza Escorial). Service is Outstanding. I strongly recommend you go there and what I mean
                                        by
                                          • Recommended
                                          Excellent Employee Support
                                          I needed to replace the burners of my kitchen stove and went to the appliance section and was glad to find the parts I needed. But not only that, the Home Depot employee had me double check the parts I bought and notice I made a mistake. She personally went to the stand to change it and bring it to me. Now I'm saving hundreds of dollars by not having to replace my kitchen stove.
                                          by
                                            • Recommended
                                            Neat organization
                                            I like the organization of the store and staff able to help. Next time I will take a photo this time I didn’t.
                                            by
                                              • Recommended
                                              Store cashier was rude, Kristal.
                                              The cashier didn’t want to apply my coupons correctly, she lack empathy with customers.
                                              by
                                                It’s good , but bad tempered employees
                                                I had a terrible experience with a women in the contratist pro area where she was with an attitude and denied to help. If it wasn’t for a customer service cashier named Ada that helped me out and treated me amazingly I would’ve left the store.
                                                by
                                                  • Recommended
                                                  Great store
                                                  I am very pleased with this store and how willing to help are the employees
                                                  by
                                                    • Recommended
                                                    Clean and the employees were very helpful
                                                    Clean and the employees were very helpful
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Very good inventory. Friendly and efficient employees.
                                                    Very good inventory. Friendly and efficient employees.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    A great feature of this store is its covered and secured pick up area. Also there is designated p...
                                                    A great feature of this store is its covered and secured pick up area. Also there is designated parking for contractors. Personnel is mostly friendly and available for assistance on most alleys. However, some construction materials (such as 4" cement blocks) are not always available, so always need to check online or call before hand.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    excellent store the employees are very friendly and professional
                                                    excellent store the employees are very friendly and professional
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    They need a bigger parking lot.
                                                    They need a bigger parking lot.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Showing 1-30 of 1,019 reviews

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