Reviews for Castleton #2018

Manager Josh treated me extremely unprofessional. You don’t tell customers to shut up. My wife is handicapped and we went for over 24 hours with out water due to the lack of support from customer service, Amanda assistant manager…..very rude and Store manager Josh who again was extremely unprofessional. If it wasn’t for corporate investigator agreeing me my situation and taking care of who knows how long we would have been without water.

I came in Sunday morning to buy a refrigerator. Bob, the appliance specialist was very welcoming and knowledgable. As someone that isn't home improvement savvy, Bob explained all the options to me and I walked away feeling good about my purchase. Thanks Bob!

We bought carpet for 2 bedrooms and the service was exceptional. Home Depot treats customers with respect and makes you glad you chose them for your home repairs.

Home Depot associate was super friendly and helpful!

We were greeted at the self check out, An employee Electra was helpful and friendly. Its was another pleasant interaction with the store employees.

The staff at this location are always helpful and provide good advice.

The self-checkout attendee Narinder was the most unhelpful and rude worker I’ve ever encountered at a home improvement store. He made me get out of a long line to download the app create an account and upload a pdf version of my military documentation. I did not have time for this but didn’t want to waste the $10 I would save that every other worker would apply especially given there was a long line at self checkout. Narinder was incredibly argumentative and unhelpful. Even once I completed the upload process it did not produce a code as my documentation had to be verified. He still refused to help me even when I showed him this. I had to get out of line and go to a cashier even after he refused to get a manager.

Everything at the Castleton location seems to be well organized compared to the other HD by my house and the web always reflects accurate inventory. This helps soooo much when you have to drive 45 min to get there.

We purchased a kitchen appliance suite today and our rep, Cristian Hall was extraordinary! Very helpful in helping us find the perfect appliances. We always love this location but Cristian went above and beyond!

I had a delightful visit to the store due to my cashier, Nancy. What a wonderful friendly person. She let me know about the extended warranty on my weed trimmer. She also encouraged me to consider opening a Home Depot credit card because it allowed me a discount on my first purchase. She’s a gem!

This is our favorite “go to” hardware store. Everyone is so nice and helpful,

After searching several stores to find the perfect LVP we finally found it at Home Depot. When I went in to order it Jeff, Christian and Michael went out of their way to help me. They gave me advice and the confidence I needed in such a big decision.

Checkout staff person Nancy was most helpful and cordial.

Home Depot Management works at Customer Satisfaction. Their associates make every effort to be helpful

As a senior citizen I can be slow, have difficulty selecting a wood type for a project. Every store employee I interacted with treated me with respect, their professionalism as a team, was very helpful but made spending money easier.

We purchased a refrigerator and the sales rep talked about all of the options and the ability to get the product in a timely manner. He was extremely helpful.

I have gotten to know many of the people who work there personally and it is always a great experience.

Christian Des Jardins helped me with the purchase of all our kitchen appliances, and laundry. He is amazing.

Great experience today! John and Mark were awesome to work with. All of the employees are friendly and extremely helpful. I highly recommend this location!

The best of the home supply/shopping stores! Always clean, well set up, and well stocked. The team is friendly, informative, helpful, and available! We made a major purchase and were in and out of the store in 20 minutes, with free next day delivery! It does not get much better than that!

Working with Sandy Chamberlain on a kitchen remodel and she is a joy to work with.

I really like this store...the people there are alot more friendly and helpful than their other stores.

We usually go to Home Depot first because we always get the help needed on any project we’re working on.

Helpful store associates can be found here and in these times of rising prices everywhere you look, Home Depot has been earning my business with their prices.

GREAT CUSTOMER SERVICE MANAGER ON DUTY WAS NICE AND ACCOMADATING TO MY NEEDS

I had a wonderful experience at Home Depot on the north side of Indianapolis. At a time where I started experiencing a lack of or very poor customer service or no available assistance, the associates at this store proved me wrong and it was so refreshing! Every associate I came into contact with took interest in me and my home project and offered help with a positive attitude and energy! All my questions were answered and I was helped very promptly.

After visiting other home improvement stores in the area this store was the most helpful.

Bob Mandich a great asset to your store. Bob is a great salesman for your store. Thank You Bob Ronald & Micky Majors

I love this store!! It is clean, has things in reasonable locations ( and does not move things to new locations every other week) and the staff is willing to help even provide some education about the task you are attempting to complete.

Met the Store Manager and I have nothing but KUDOs for the entire team, especially, Mark who used his own time vehicle and gas to get a key for my purchase from another store miles away. Also, Tasheema who was very patient while ringing up my order, Nora who made sure that everything was done for my purchase, and Brenda who help on multiple occasion to ensure that I had the right product. A great team and great leadership.