Reviews for Chelsea,MA #8979

I was waiting in the self check out and a lovely girl named Ellie came from her register to wait on me. Needless to say I was very pleased I didn’t have to wait and she was very pleasant and extremely polite. I brought my storm door to my auto and needed something to tie the hatchback down. I went back to Ellie and she said to follow her! We got some nylon robe and she helped me cut it. I wish I asked her last name. It was the Chelsea MA. Home Depot and it was 2:38 when I purchased my door. Thanks again

Ellie rules. Great employee. Sweet girl. Great service.

A Great Store To Shop In , And Find Everything You Need . The Staff Were Extremely Helpful And Knowledgeable . Thank You Home Depot Chelsea , Mass .

Store full of employees, none of which can help you. Good luck.

I returned something with ease and such a nice customer service worker to boot

Name is Jennifer This store is my go to store. This shopping experience was a bit different than most.I went with my elderly step dad Joseph we shopped for items we needed we get into line we asked if we can get someone to help & I left as the cashier Gail was ringing in our items to bring my car to the front for an employee to help put sheetrock in my car. When I came back inside Gail spoke to me & let me know my father's blood sugar was low & he was shaking /dizzy she knew what to do & gave a coke for my father to drink to raise his blood sugar up. I'm grateful Gail knew what to do or it could of been a different outcome.. Thank You Gail

Familiar faces friendly service

They are all very helpful

Brianna is a Team Member that makes this store GREAT!

This is my favorite store most of they employees are very helpful and the store is really organized. I can always find what I'm looking for and if I can't they will but I like to just walk around looking just to see everything I want

Big shoutout to Donald!!! Thank you, kind sir for your excellent customer service. You made my shopping experience great.

Very friendly staff and well prepared to help the customers with their needs. Every time I go and I need help, they direct me exactly where I need to go.

Clean, items in stock in correct location, friendly staff, great plant area.

This store lacks in customer satisfaction. If, you need help, you have to search for a worker. If, you find a worker it is met with no interest. They will point to an aisle and say look down there. Or, you may get lucky with one person who actually knows the bin location and is knowledgeable. The store itself is clean. A little confusion as to where the check out line starts. The cashiers tend to be the redeeming quality of this store. I give this store a 2 1/2 rating. Customer Service means a lot, and, well, there just isn't much at this store.

the cashier Gail (8979 00007 31042) was very nice and made it a friendly visit

The associates are very helpful and friendly and the store is very clean and easy to find whatever you are looking for I will definitely recommend this store to all my friends

No store is perfect but this store gets shopped hard. I think they do a great job given the staff available and the supplier delays.

I was helped by a salesperson/cashier by the name of Gail, and she made my entire experience pleasurable. She was friendly and knowledgeable. I was in and out really quickly with everything I needed. Will continue to visit this store.

Great customer service

Cashiers deal with a tough crowd...i commend them all...including leaders.

My dad and I have been going here since I was like 7 but I’m writing this review because Gail (96773) was super nice :)

Store was very clean and well stocked

All employees always go above and beyond to help me find whatever I am looking for and to answer all of my questions. Great staff, courteous, friendly and knowledgeable! The store is always clean and organized! Thank you!

The sale Cashier Gail was very pleasant and helpful and had a beautiful smile

Billy and Gail were very friendly and courteous employee during my checkout process. They went above and beyond to explain to me the benefit of buying a warranty for hot water boiler i purchased.

Avoid this store, rudest employees around!

sales person and Customer service reps are great, we purchased this at 3 Pm on Wednesday and it was delivered at 0630 the next morning.

The customer service at this store has greatly improved this past 6 months!

I like this store! usually exactly what I cane for/need. The employees are mostly just OK with a couple of truly outstanding people.

Excellent personnel!