Reviews for Chicago Ridge #1935

I think it is a DISGRACE at how many hoops you need to jump thru in order for a veteran to be able to get the 10% discount! In other stores you sign up and enter your information online. Then when you get to the store you can give them your phone number and they can look up your information and give you the discount. You do NOT need to have the app on your phone in order to get the discount! I am the one who is trying to set this all up for my 81 year old father. He is not very well versed with the technology of today. Your company needs to understand that not all veterans consist of the middle aged generation. If my father needs to download the Home Depot app to his phone in order to receive his discount, then he WILL NOT be shopping at Home Depot in the future and neither will his family. I will also be sure to tell his veteran friends what a hassle it is to get the 10% discount to save money at Home Depot. Please make this right or you will be losing customers.

Never met a manager who could not override a price. Went in on 5/8 to buy a grill. Customer Service quoted she was too busy. The cashier was friendly. But when it came to check out the price was ringing up wrong. Yes the exact product the ad was for. Manager stated she couldn’t help and if I wanted the cheaper cost to open a HD CC. I already have one, I told her. She then said open up another, you can have up to three. Then walked away….. this was not a online order ad, nor an internet special or any other special. I provided the sales ad and still no help or price over ride. 50 bucks is 50bucks.

The team in the flooring department of the Chicago Ridge location went above and beyond to complete our complex flooring project order. Supervisor Sean was extremely helpful, Steve Struthleis, I believe that's his last name, came in on his day off to assist in the order closing, and Amanda was very knowledgeable and diligent to get the project order completed. Thank you. Heelel Stovall

She did extra work to help me out. Thank you much!

Speedy, knowledgeable service!

I COULD NOT FIND THE ITEM I WAS LOOKING FOR AND I ASKED JENNIFER FOR HELP. SHE WENT ABOVE AND BEYOND WHEN THE ITEM WAS NOT WHERE IT SHOULD HAVE BEEN. SHE KEPT LOOKING TILL SHE FOUND IT! VERY PROFESSIONAL YOUNG LADY!

I always receive the best customer service from Karen in the paint department. The ultimate professional at her job!

Stopped by for some paint. No one was in paint department and customer service girl came from her department over to paint to help me and another customer out. Just wanted to say thanks again.

was about to never shop HD due to credit card rep, Nicole fixed my issue and will be back because she was very professional and handled my issue for a customer like a manager should and MORE

I bought new front door and it’s very nice

It was a great experience very helpful and they all took care of me was in and out

Nice and convenient place, only thing I don’t recommend is rent a tool department. They have rude and unwelcoming manager.

The store is always clean and organized and the cashier's are very nice Thank You

I went to the store with my bichon frise dog. I didn’t have anybody to take care of him. We were shopping suddenly a man was with a walking stick, then my dog barked at him for a few seconds ( my dog is adopted and used to be abused, however my dog was on leash). Then a white guy told me “he cannot be here, your dog is aggressive”. I felt unwelcome, I am a customer just everybody in the store. He my dog wasn’t barking all the time.

nice service, clean store

Please make sure that Brian gets recognized for his friendly customer service!

Everyone is helpful, and reliable each time I shop at Chicago Ridge #1935.

Amber at the paint department she was very helpful very :-) very knowledgeable and very good assistant

Employee (Paplo) and the manager unfortunately I did not get here name was so Phenomenally please and we’ll knowledgeable of all my needs

Always greeted my friendly people and each department has a person that knows there stuff have a great time each time i go there.

I purchased a BBQ grill and had outstanding employees find me the grill, unscrew a side portion so that I could fit in my car and they walked the grill to my vehicle and put it in. They really helped me. They went above and beyond!!!

Jacki in painting. Mike in gardening and the manager Nicole are genuinely friendly and helpful.

This store is consistently clean and the people are always friendly and helpful. This location has been My Home Depot for years.

Everyone was nice and helpful, and the cashier name Troy was great!

In the past I would definitely recommend this store over the Bedford Park location. Because of service and availability. But after today being racially profiled I will never shop this location again.

Never once had any problems at this location. Website has always been accurate for looking up inventory for in stock items

Very rude and unprofessional employees, managers are even worst. One of them was just running towards my father and I, yelling out loud “ask him fir a receipt”!!!!! Running like we stole a bank. Give them the receipt and they didn’t even bother apologizing! I’ve been going there for years, was never asked to show receipts before. This lady was just rude looks like she has issues with people aren’t he color skin.

Had a very good experience, the cashier was very helpful and friendly. That always makes for a good experience.

I went to the Chicago Ridge store to buy a sheet of drywall and I needed it cut in half to fit in my car, the lumber manager refused to do it and said it was store policy. What a crazy policy, I have had plywood and drywall cut there before. I went to a different manager and he was kind enough to help me. I 'am sorry that I didn't get the name of manager who was trying to help me.

lots of employees standing around looking at their phones and not wanting to help you.Worst customer service at a Home Depot