Reviews for Clarksville #2002

Make sure you take plenty of pictures of advertised items because if they ring up wrong they want to argue with you and with the signs and pictures.

Exceptional assistance from Becky. I searched and searched all over the store for some Ryobi power tools that showed in stock and could not find. She was more than willing and went over the top to find them! Had a contractor at home waiting. I would shop this location just to have Becky help me shop!!! She even cut 16 foot wall trim because no one else was available! She went above and beyond!!

VERY GOOD PRICING GREAT SERVICE

Useless example of a manager. On her phone looking at guysand refused to help along with Patricia at the desk. Not enough to fill simple order. Have a 200k commercial project and they don’t want the 200k in materials. One told me to go to New Albany since they have product. Don’t waste time at Clarksville.

Matt (Tank) went above and beyond helping me today with a pressure washer and a grill when I had no idea on brand or style was best when looking at the items. If you visit this store ask for him if you need help, this young man is not only very helpful but kind as well and you can tell he enjoys helping people! Thanks for your help!

This store is horrible. The employees do not want to take ownership of their jobs. Management is the same. Long time customer will take their business elsewhere.

I was looking for an outdoor cleaning product and a young employee was exceptional and helping me find the product. He even asked other customers along the way if they found what they were looking for. Thanks Brendan for your assistance.

Stocked with more options than most stores. Associates are very freindly and eager to please.

This is truly one of the best places to shop for any home projects. Friendly associates ready to answer all your questions.

Ethan helped to speed my key making process cause I was making a lot of keys. He helped me by showing the right keys to use and helped me in making them. I didn’t get to get the cashiers name at the self checkout but he was also very helpful. And made my checkout with all those keys super easy! He also was the one who got Ethan to help me out so very helpful customer service loved it.

I bought a shower head n I'm glad I got it at home Depot. They have a good selection on many different kinds.

When standing in an aisle, an employee walks by and doesn't ask if you need help or doesn't even say Hello. They don't care if you need help. Have seen them in the same aisle as I am and just continue their own conversation.

Jovany was exceptionally helpful and displayed professionalism during our visit at the New Albany visit

Was having a rough experience that was turned around by a fabulous employee at the service desk. Brandon K managed to get everything ordered that I needed ordered, after not being able to find any help throughout the store I was so surprised how sharp and knowledgeable he was and even more shocked when I found out he was only 18 and had only been there 5 months. I was really aggravated and his wonderful attitude and willing to go above and beyond to help me was very refreshing and made a crappy visit much much better! I love Home Depot the one in Clarksville could use a little help like a remodel and better management but they do have very friendly employees so that is a plus! They also have a very knowledgeable older gentleman that works in appliances He's helped me in the past and I've always been 100% pleased with his recommendations! So now if they can build on those types of associates with better management the store would be much much better! But those two associates are amazing as are many others throughout the store I just wish it was better ran above those associates!

Tiny. She’s awesome!!!!

Dept Supervisor Giovanni canceled my order without talking to me first on a mower purchase that was failed to be delivered. Bought the mower at another store and the Home Depot employee called and confirmed at the Clarksville location it was in stock. The supervisor left me a voicemail stating he canceled our order instead of waiting to speak to me directly. When I spoke and called back simply said was nothing he could do to help since he already canceled the order. Said he could have help my order till it was restocked, confirmed new stock was on the way, but since he canceled it was nothing he could do. I had to drive almost 40 minutes to go to their location to get this mower reordered and almost lost my 24 month financing promotional offer because he even neglected to tell me I needed to bring it in. Over all horrible buying experience. I would instruct everyone I know to stay away from this location if this is how supervisors handle problems that arise.

Customer service friendly and always willing to help you find items or answer questions to the best of their abilities.

Great selection & prices on Milwaukee tools !

Horrible experience!! When I got my "brand new" microwave home, it had food splattered all over the inside of it!! It is disgusting!! When I tried to call the store to report what had happened, no answer! There's no user manual in the box and obviously the microwave has been used a time or two!! It's disgusting!!

I recently purchased kitchen countertops from Home Depot and I couldn't be more impressed with the excellent service I received. Cassie and the store manager, Amber took the time to understand my needs and helped me select the perfect countertops for my kitchen. Throughout the entire process, the Home Depot team was incredibly helpful and responsive. They answered all of my questions and provided me with all the information I needed to make an informed decision. They even went above and beyond to ensure that my countertops were installed perfectly and on time. Overall, I'm extremely satisfied with my experience at Home Depot and would highly recommend them to anyone in need of kitchen countertops. Their outstanding service, combined with their high-quality products, make them the clear choice for all of your home improvement needs.

I shop at Store 2002 Home Depot Clarksville, IN for quality products and because my shopping experience is amplified by helpful employees.

I must say that check out was the most kindest customer service.

I always enjoy shopping at this location. I think I shop here more than my husband. They always have what I need from house plants, to cleaning supplies, to home projects. The store is clean and staff are friendly.

Friendly employees assisted me with finding just what I was looking to purchase.

To a customer who isn’t familiar with electrical items, it was awesome having an employee help find items that the electrician sent me for. Parri, at Clarksville store, took item list and found them and confirmed they were correct items, then took us to Zcustomer Service to check us out. Stores need more employees with customer service skills, such as Parri.

There were carts and piles of trash in numerous places throughout the store. Numerous associates walking in pairs throughout the store but none offered to assist me. I spent 30 minutes in the store and was never once greeted by any associate.

I bought the Ryobi One+ 18V Cordless Lopper for my husband for Father's Day. We used it last night, it is amazing. Highly recommend.

On several occasions when I've visited this store, managers were impossible to find and issues go unresolved. There is nobody there to take responsibility or own the problems.

The customer service at the Home Depot in Clarksville is great. I leave with what I need and a big smile

Jordan has a bad attitude and shouldn't be at the service desk. Looks bad for Home Depot.