#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(614)901-0410
Tool & Truck Rental(614)901-0400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6333 Cleveland Ave
Columbus, OH 43231
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 629 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (629)
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Showing 1-30 of 629 reviews
Best Shopping Store
I bought an Exterior Paint and is really good on my door.
by
    • Recommended
    Great store! It's not the building, it's the people that work there. Everyone I talked with was k...
    Great store! It's not the building, it's the people that work there. Everyone I talked with was knowledgeable and genuinely interested in helping me find what it is I was looking for quickly as well as offered excellent advice! 5 stars would definitely recommend+
    by
    • Verified Purchase
    • Recommended
    It’s welcoming And Knowledgeable Employees
    It’s welcoming And Knowledgeable Employees
    by
    • Verified Purchase
    • Recommended
    Always nice and clean employees are always polite and if they can't help you they get some one th...
    Always nice and clean employees are always polite and if they can't help you they get some one that can!!! In and out 5 minutes lady took me right to Miracle Grow display grabbed what I needed and self checked out!
    by
    • Verified Purchase
    • Recommended
    Amanda at the service desk is knowledgeable and goes above and beyond and far exceeded my expecta...
    Amanda at the service desk is knowledgeable and goes above and beyond and far exceeded my expectations. I had a complicated purchase that needed to be made. Dave and Danja in appliances, along with Amanda, helped me figure it out and make my purchase in a timely manner. I will certainly be going back to this location in the future.
    by
    • Verified Purchase
    • Recommended
    Best service They Take Care of My staff
    Best service They Take Care of My staff
    by
    • Verified Purchase
    • Recommended
    Tracey the plant department was so very helpful. She never gave up. Thank You Tracey
    Tracey the plant department was so very helpful. She never gave up. Thank You Tracey
    by
    • Verified Purchase
    • Recommended
    The employee was very helpful and the cashier was awesome!
    The employee was very helpful and the cashier was awesome!
    by
    • Verified Purchase
    • Recommended
    Everyone in this store is very helpful and friendly. I would definitely recommend this store to a...
    Everyone in this store is very helpful and friendly. I would definitely recommend this store to anyone.
    by
    • Verified Purchase
    • Recommended
    Two women named Julie and Jennifer are outstanding. They care about the customer needs.
    Two women named Julie and Jennifer are outstanding. They care about the customer needs.
    by
    • Verified Purchase
    • Recommended
    Went in to get a lockset (bought at HD) to be re-keyed. Associate who could do that didn't come i...
    Went in to get a lockset (bought at HD) to be re-keyed. Associate who could do that didn't come in for 3 more hours. Went back, associate was helpful.
    by
    • Verified Purchase
    • Recommended
    Associates in appliance department were very helpful and knowledgeable.
    Associates in appliance department were very helpful and knowledgeable.
    by
    • Verified Purchase
    • Recommended
    Costomer service and cashier were very welcoming
    Costomer service and cashier were very welcoming
    by
    • Verified Purchase
    • Recommended
    The store is neat and clean and helpful employees
    The store is neat and clean and helpful employees
    by
    • Verified Purchase
    • Recommended
    Great help available in departments....Pete in electrical and John in plumbing! Thanks guys!
    Great help available in departments....Pete in electrical and John in plumbing! Thanks guys!
    by
    • Verified Purchase
    • Recommended
    Wonderful staff and lots and lots of great deals to be had.
    Wonderful staff and lots and lots of great deals to be had.
    by
    • Verified Purchase
    • Recommended
    Very polite people like you in this time enjoyed my visit
    Very polite people like you in this time enjoyed my visit
    by
    • Verified Purchase
    • Recommended
    I found what I was looking for I am able to get assistance The store is clean and neat. The store...
    I found what I was looking for I am able to get assistance The store is clean and neat. The store associates are so friendly and helpful
    by
    • Verified Purchase
    • Recommended
    sales person was so helpfu and quick l in my purchase of my new patio furniture.
    sales person was so helpfu and quick l in my purchase of my new patio furniture.
    by
    • Verified Purchase
    The store has made some changes since I last came here. Much better. Much more selection now.
    The store has made some changes since I last came here. Much better. Much more selection now.
    by
    • Verified Purchase
    • Recommended
    Helpful, friendly staff. Found what I needed without having to order it online!
    Helpful, friendly staff. Found what I needed without having to order it online!
    by
    • Verified Purchase
    • Recommended
    The employees are always helpful and friendly. Unlike some other hardware stores, the appliance d...
    The employees are always helpful and friendly. Unlike some other hardware stores, the appliance department employees, seem to want to sell the products. At other places, it seemed like I was bothering the employees but at this store the employees take the time to answer my questions and help me through the process of ordering. Very refreshing customer service experience.
    by
    • Verified Purchase
    • Recommended
    Had an employee available in every department to answer questions and help me find what I needed....
    Had an employee available in every department to answer questions and help me find what I needed. Very friendly.
    by
    • Verified Purchase
    • Recommended
    Overall outstanding employees have been good teamwork and cooperation. Yes An assistance helped...
    Overall outstanding employees have been good teamwork and cooperation. Yes An assistance helped me to find the right product that I need. I m happy with them.
    by
    • Verified Purchase
    • Recommended
    Customer service today was excellent!
    Customer service today was excellent!
    by
    • Verified Purchase
    • Recommended
    Store#3811 on Cleveland Ave:/Schrock Rd Outstanfing Customer Services (Polite/Encouraging) Genero...
    Store#3811 on Cleveland Ave:/Schrock Rd Outstanfing Customer Services (Polite/Encouraging) Generous, Kind, Very Engaged in Assisting... All Products Well Organized, Neat & Clean.
    by
    • Verified Purchase
    • Recommended
    Hey everyone, especially the ladies. We all know how frustrating it is to go into home Depot and ...
    Hey everyone, especially the ladies. We all know how frustrating it is to go into home Depot and have in our mind what we want but haven't a clue as to where it is or even how to ask for it by name. Well, on my recent visit, I needed rocks and knew the size I was looking to purchase. Of course we all know you're on your own as soon as you walk into the store. So, after finding my products, they were too heavy to lift. Skipping ahead, I had the most amazing young black male to help me, not only by lifting, but he also agreed, at my request, to lift them into my vehicle for me. I was so grateful for his service and patience that I wished I could have tipped him. He was mannered ( good job mom ) with a kind and pleasant aura. For him to be only 25 yr old, I thought how rare. He should be voted as a role model for the other young/sightly younger people in the store. Good choice Home Depot, you hired a winner. Oh, he's also in college, so treat him right, you may require his service someday. Thank you for this opportunity to share.
    by
    • Verified Purchase
    • Recommended
    The store stocks too many universal fit items. It is very difficult to find specific items so yo...
    The store stocks too many universal fit items. It is very difficult to find specific items so you end up spending significantly more money buying kits to get a single item or piece of hardware. And, there are very few people who have knowledge about the products.
    by
    • Verified Purchase
    I love Home Depot because I can always find what I need. Some prices of items are lower than othe...
    I love Home Depot because I can always find what I need. Some prices of items are lower than other stores.
    by
    • Verified Purchase
    • Recommended
    I had a great experience making an online purchase using the store attendant to assit with the pu...
    I had a great experience making an online purchase using the store attendant to assit with the purchase. The transaction was quick and efficient. Store assistance made the transaction easy and accurate.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 629 reviews

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