Reviews for Colonia #981

Irene has always treated us like family. We continually go to the Colonia store just to get help from her. She ALWAYS takes the time with advice on our needs and suggestions that make financial sense in these hard times.

I newly renovated my kitchen appliances went to this homedepot and they were super friendly took there time explaining stuff and help me out

Amazing customer service support and showed good interest on my home project .... Thank you

Mamta in the gardening department was so helpful which is rare these days. From the time I walked in she greeted me with a smile and a hello. She then helped me with a large hanging planter for a gift and retrieved a basket and hung it on the outside. She said it was a good buy and i then purchased another one for myself. She also checked me out and asked if I had a Home Depot card and it's bonus to opening an account. She was pleasant and has good working ethics. Thanks again Mamta for a good shopping experience.

NO HELP-LOADER TRIED TO LOAD A CABINET ON TOP OF MIRROR NO ONE IN THE BATH DEPT 3PM-5PM INCLUDING MANAGER YOU ARE ON YOU OWN...MINUS 5 STARS

Irene and Rob are great assets to the Colonia Home Depot Team!!!!

As my go to store, I was very disappointed today. The main concourse aisle was cluttered with promotional merchandise. Being a holiday weekend, the number of shoppers was higher than normal. The (2) aisles only allowed for (1) shopping cart to pass at a time, making the shopping experience less than pleasant.

nice people that work here , all of them

Good people at work here

Thank you for always being helpful

During the day you'll get better service/ help if you need it. If you go there right before closing chances of getting help are slim to none.

I tried to order a product and was rudely treated at Customer Service. Clearly they did not want to be bothered to make the sale .They laughed and spoke of how they tell people off in their Spanish language. I'm a local teacher and would never shop there again for school equipment.

Purchased a set of tools and they lasted for sometime

Assistant manager Juan sided with hoarders and refused to me to purchase critical product needed due to freezing weather.

This HD is the best in the area. Employees are pleasant and helpful

I had an appointment with him to design a new kitchen and he was just outstanding with his level of expertise. Extremely helpful and answered all the questions I had. Perfect experience

I came to this HD and it is the go to for all home needs

For 2 weeks they didn't have electrical tape or half inch pvc

No one was able to help me find what I needed. Land anchors in the Colonia store in NJ

BEST EVER CUSTOMER SERVICE and they have everything you need.

very convenient and staff was very attentive. Solved a unusual situation in a very professional manner.

Colonia Home Depot has the friendliest employees. And they all go above and beyond. So glad this is my nearest store. Thank you for always making my shopping experience pleasant!

The store is clean and associates is friendly and very helpful.

Very well stocked. Easy to find find items. Helpful and knowledgeable employees. How about cleaning the parking lot though??? Unfortunately people throw their garbage in the parking lot. It's a most unpleasant trend nowadays... Mr. JEFF PEMBERTON, you run a great store. PLEASE make the difference and keep up with your parking lot. That's the first impression we customers get when we go to your store. THANK YOU!!

Employee name Carmen who offered to help me at self checkout to scan my items. Super sweet and friendly lady.

GREAT store. Well run, the employees are very helpful, well stocked. Good shopping experience.

I have been shopping at Colonia Home Depot for years now. All employees are very friendly and I also recommend this store to my family and friends.

I went there to buy doors for a project that I am working on for my home. I purchased five doors in total, along with other items. I was in line for the self-checkout but one of the hosts referred me to the cashier. When I got to the cashier, Sheryl, she asked me to lift the very heavy door so she could scan it, which I did. She then proceeded to ask me to lift two other doors which were the exact same as the first. I then asked her why she can't mark the door three times. She told me to not tell her how to do her job. I explained to her that as a regular home depot consumer I have purchased items in large quantities before where they scan one item and input the total number of items into the computer. It would be a nightmare trying to scan one item at a time otherwise. Then she told me to shut up and that if I did not like it, to go to another counter. A supervisor and an assistant manager were involved, however, Sheryl's aggressive personality continued even in their presence. One of them mentioned that she was the head cashier. I imagine that those roles usually go to the best customer service employee. However, that is not what I experienced in this case. It is a shame that a simple transaction turned into so much more.

Management and employees went above and beyond to assist me. Best Home Depot by far

I'm usually disappointed when I shop at the Colonia store. The employees are unfriendly, the store is not clean and the curb side delivery service is a waste of time.