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Showing 1-30 of 335 reviews
May 14, 2022
More casheirs
I like the workers they are friendly and helpful but it would be easier to checkout with more cashier
by
Recommended
May 6, 2022
Great service
Twice I've been to your Home Depot in Covina. The first time I shopped at Home Depot, Heather went out of her way to assist me as I was walking around not knowing where my product was. She directed me to the correct aisle.
Second time that I went to Home Depot which was couple days later to return items, i had the pleasure of having Shanoya assist me. Such a pleasant person with a bubbly upbeat personality. Seriously, I was really glad to have Shanoya assist me and make me really feel glad to shop at Home Depot.
And thanks to your computerized check out who always reminds me not to forget my change or credit card and she always thanks me as I'm leaving.
Thanks for everything
Ron Legault
Covina California
by
Recommended
Apr 25, 2022
Great customer service/ product availability
I’ve been in this store many times as well as others. The Covina store has more experienced and helpful employees.
I recently was guided in replacing a pool timer and saved $60 install chg!
by
Recommended
Apr 12, 2022
easy to find help
If you need to find help and get out fast this is the store
by
Mar 31, 2022
Excellent Pro Services !!!
I went to purchase a carpet and had problems at the register. Long story short, I was helped tremendously by Tiffany from Pro Services at the Covina Ca store. She went COMPLETLY out of her way to help me. The SKU number written on the carpet was not legible and she walked all the way to the flooring area and came back with the correct information. I spent 20min trying to get the information from different employees but Tiffany took the time to understand my problem and solve it. Ty Tiffany!!
by
Recommended
Mar 25, 2022
Cashier
Sale cashier Tiffany at the Covina store was very helpful, pleasant and knowledgeable
by
Recommended
Mar 25, 2022
Great Service
Maribel is an amazing employee and has really helped me out! I was getting materials for my roof and she helped me out with a great deal! would love to see more employees trying to help out their customers like how she did! She was very informative and helpful!
by
Recommended
Feb 15, 2022
Worst customer service
To receive a Veterans discount you have to open an account online, download an app to your phone, find the QR code to present it to a cashier. First it ain't easy for us older folks second it doesn't always work as I witnessed a Veteran whose code didn't scan
by
Feb 5, 2022
Great experience and great customer service
Priscilla was amazing and helpful with a great attitude!
by
Recommended
Feb 4, 2022
Customer service
Asked a girl Natalie for help and she found what I was looking for and followed though until I got it !
by
Recommended
Jan 30, 2022
Excellent Customer Service!
My wife and I had the best experience we've ever had at this location! Both employees and management went above and beyond while working with us.
Thank you!
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Recommended
Jan 27, 2022
Amazing!
Thankful to Alex and Naomi at this location
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Recommended
Jan 21, 2022
The best home depot i have been too so far
this is by far the best home depot stores i’ve shopped at the employees were very helpful, and seemed to actually care about my building, plus the store was very neat and clean.
by
Recommended
Dec 23, 2021
Friendly and Knowledgeable
Great prices and super friendly check out , stop in and say Hi to Resa
by
Recommended
Dec 17, 2021
Customer Service
I visited HD to make key copies. I asked two different employees for help. They kept walking and said they will call someone else to help. A third employee, Nadia, walked by. I asked her for help. She stopped when the others would not. She was friendly and patient. I appreciate her taking time to help me.
by
Recommended
Dec 15, 2021
Everyone is very pleasant
Staff is always helpful and friendly!
by
Recommended
Nov 20, 2021
Great Customer Service!!
This store is amazing and the associates are so helpful and nice. Loved my shopping experience here!!
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Recommended
Oct 31, 2021
Rude cashiers.
Plumbing department associates are great! Paint department associates are great! Clean and well organized store. But the cashiers are rude and terrible women. Extremely rude and condescending. I feel bad for anyone trying to purchase anything October 29 between 4-5 pm. This place needs more self checkouts, because those ladies are the worst greeting, engaging or thanking. Either than that. Nice store. Clean and organized. It’s too bad they have rude people when purchasing and exiting.
by
Oct 2, 2021
Helpful Employees!
Wonderful experience shopping at the Covina Home Depot. The Employees were all friendly and very helpful. The addressed my needs and I was in and out in a flash! The garden section was beautifully kept up, flowers looked fresh and quantity was sufficient. I definitely would return for all my gardening needs.
by
Recommended
Oct 1, 2021
Excellent Service in Appliances!
Just purchased in Sep.2021 New GE Washer and Dryer from Appliances at Home Depot and was really happy with the selection of products available. Excellent and Informed Salesperson and will definitely recommend to everyone.
by
Recommended
Sep 23, 2021
Very helpful
Reyna went above and beyond to find the items I needed by calling other stores until she found a store with them in stick
by
Recommended
Aug 3, 2021
I went into your store today expecting to spend at least an hour getting a new dishwasher. Howev...
I went into your store today expecting to spend at least an hour getting a new dishwasher. However, I was pleasantly surprised when Tanya Cardiel introduced herself and communicated where she's be if we needed any help. When we were ready, she cleaned the area and had us sit down to complete the transaction. She was very informative and lovely to work with. We were in and out of the store in about 30 minutes with a delivery date scheduled. Thank you so much, Tanya, for being such a great help today!
by
Verified Purchase
Recommended
1 found this review helpful
Jul 7, 2021
Store is always clean. I can always get help and instructions from the staff for my DIY projects.
Store is always clean. I can always get help and instructions from the staff for my DIY projects.
by
Verified Purchase
Recommended
Jul 3, 2021
Horrible customer service. Reserved a grill for Father’s Day and they sold it right in front of m...
Horrible customer service. Reserved a grill for Father’s Day and they sold it right in front of my face to another customer. Staff is extremely incompetent.
by
Verified Purchase
Jun 29, 2021
The Associates at this store seem to be very helpful to customers. When I asked a young man (asso...
The Associates at this store seem to be very helpful to customers. When I asked a young man (associate) to assist me, he seemed very cheerful and happy to assist. He was returning things on the shelf from a basket and I notice he was working. When I asked him for assistance. I explain I needed a certain type of Circuit Breaker for my family, it was really hot day and the AC circuit breaker dead. He looked for it and found it. It wasn't easy for him, he had to get a left, block off the axle, look for the part. He was determined to find it, and did. Thank you Homedepot. Great employee Jesse in Electrical.
by
Verified Purchase
Recommended
Jun 26, 2021
The employees were friendly and helpful when asked for guidance. We found everything needed for o...
The employees were friendly and helpful when asked for guidance. We found everything needed for our home projects. The sale cashier named Resa was very courteous and friendly.
by
Verified Purchase
Recommended
Jun 22, 2021
There is always a greeter at the door, so if you need to know where to go for something, you can ...
There is always a greeter at the door, so if you need to know where to go for something, you can ask them. There is usually hand sanitizer and spare face masks is needed. The location is clean and organized. The associates are friendly and helpful. If I'm in a hurry, I try to go online to find the aisle and bin number so I can get my shopping done faster. I try to remember the location of commonly used items so I can move quicker because the associates may be helping other customers.
by
Verified Purchase
Recommended
Jun 21, 2021
The employees are always very helpful and they know their products. The store is always very clea...
The employees are always very helpful and they know their products.
The store is always very clean.
they took covid seriously by sanitizing all carts.
by
Verified Purchase
Recommended
May 6, 2021
My local Home Depot discriminates on not only legal US currency but appearance of customers. As a...
My local Home Depot discriminates on not only legal US currency but appearance of customers. As a heavy tattoo guy I was purchasing a Makita 18v hedge trimmer. Made line and ended up in an automated teller , tried paying with the older 100 bills and it took just 1 but my total was 120 something. Told an associate he told me to try a human teller. Human teller was cool but I told here the machine would not take my C notes she asked Sam the head cashier . Sam didn’t even see the note and told me If the machine won’t take it we won’t. Asked for a manager, Genesis Molina tried the machine and told me did I try others establishment before hers trying to say in a few words that I was trying to pass fake bills . Then she said they had a lot of fake bills lately and told me to go to the bank I got them from and get new ones. When did old 100 dollar bill become illegal for private and public transaction? Never will shop in that establishment again .