#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(305)234-4459
Tool & Truck Rental(305)234-1400
Store Hours
Mon-Sat: 6:00am - 11:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
19400 Sw 106th Ave
Miami, FL 33157
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 509 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (509)
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Showing 1-30 of 509 reviews
Overall friendly staff, huge selection and competitive pricing. If you're ever in the garden cen...
Overall friendly staff, huge selection and competitive pricing. If you're ever in the garden center see Leslie for service that's second to none!!!
by
  • Verified Purchase
  • Recommended
The cashiers at the returns desk are horrible, especially the tall woman with the red hair and t...
The cashiers at the returns desk are horrible, especially the tall woman with the red hair and the cashier Destiny. Acts like you are not even there. She doesn't look you in the eyes when being spoken to and also doesn't listen.
by
  • Verified Purchase
I have been to this store multiple times for years and today I was provided one of the best servi...
I have been to this store multiple times for years and today I was provided one of the best services since. Santi and Juan did an amazing job assisting my family in purchasing the correct products and in helping us upload it onto our vehicle. Super grateful for both.
by
  • Verified Purchase
  • Recommended
Worst customer service experience. Employee by the name of Jimmy who works in the appliance depa...
Worst customer service experience. Employee by the name of Jimmy who works in the appliance department is rude and makes customers feel like they are a bother. Did not want to tell me the on hand count of a product (washing machine). Also, did not want to give a print out of the specs. Told me to take a picture with my phone. After I demanded a print out he finally gave it to me. Bad look for HD.
by
  • Verified Purchase
Excellent service friendly staff. This Home Depot has its shelf stocked. The plumbing staff are f...
Excellent service friendly staff. This Home Depot has its shelf stocked. The plumbing staff are friendly and extremely helpful.
by
  • Verified Purchase
  • Recommended
Thank Ligia Ruiz Design Consultant from Kitchen & Bath for her good work and her courtesy and als...
Thank Ligia Ruiz Design Consultant from Kitchen & Bath for her good work and her courtesy and also have a very good relationship with the public.
by
  • Verified Purchase
  • Recommended
WILL GO BACK always good service
WILL GO BACK always good service
by
  • Verified Purchase
  • Recommended
Nice, convenient and good service
Nice, convenient and good service
by
  • Verified Purchase
  • Recommended
the associates are very helpful
the associates are very helpful
by
  • Verified Purchase
  • Recommended
ALL GOOD! EXCELLENT SERVICE!
ALL GOOD! EXCELLENT SERVICE!
by
  • Verified Purchase
  • Recommended
Great experience buying washing machine. From my salesperson Carol Ann, all the way to the plumbe...
Great experience buying washing machine. From my salesperson Carol Ann, all the way to the plumbers who fixed the faucets in my house. Everything arrived on time and everybody was great! Thanks Home Depot
by
  • Verified Purchase
  • Recommended
Awesome customer service! The store was very clean and well organized. The employees were very he...
Awesome customer service! The store was very clean and well organized. The employees were very helpful and knowledgeable. Ed Kowallis has amazing work ethic and was exceptional and funny!
by
  • Verified Purchase
  • Recommended
The store was organized. Friendly staff.
The store was organized. Friendly staff.
by
  • Verified Purchase
  • Recommended
This store Needs their employees to be more attentive to the customers
This store Needs their employees to be more attentive to the customers
by
  • Verified Purchase
  • Recommended
As usual store is amazing, customer service is hit or miss. Some people will always be miserable...
As usual store is amazing, customer service is hit or miss. Some people will always be miserable but having to deal with that as your cashier really leaves a bad taste in your mouth. Thanks Astrid for your horrible service and lack of manners to even greet clients.
by
  • Verified Purchase
  • Recommended
They always have what i need when i need it !
They always have what i need when i need it !
by
  • Verified Purchase
  • Recommended
Home Depot has great prices and merchandise, store is organized and clean plus the employees are ...
Home Depot has great prices and merchandise, store is organized and clean plus the employees are wearing their masks and making sure the carts are sanitized.
by
  • Verified Purchase
  • Recommended
The store was clean and organized. The Appliance Specialist Carol A. Moody was extremely helpful,...
The store was clean and organized. The Appliance Specialist Carol A. Moody was extremely helpful, knowledgeable, and polite. Thanks to her, my husband and I had a great experience shopping for kitchen appliances at Home Depot.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store is fully stocked with everything I've always needed and if I needed a special order the...
The store is fully stocked with everything I've always needed and if I needed a special order there were never any problems and the orders always came in in a very reasonable amount of time and it was always correct I've never had any problems with this store
by
  • Verified Purchase
  • Recommended
So far everything is fine
So far everything is fine
by
  • Verified Purchase
  • Recommended
Clean, organized, and friendly service.
Clean, organized, and friendly service.
by
  • Verified Purchase
  • Recommended
Great customer service! Always ready to help! Smiling faces! I love shopping at this store!
Great customer service! Always ready to help! Smiling faces! I love shopping at this store!
by
  • Verified Purchase
  • Recommended
Based on numerous visits, this is a clean, well stocked store with helpful courteous staff.
Based on numerous visits, this is a clean, well stocked store with helpful courteous staff.
by
  • Verified Purchase
  • Recommended
nice and clean, helpful employees
nice and clean, helpful employees
by
  • Verified Purchase
  • Recommended
Horrible experience every time I go. Especially with curbside pickup.
Horrible experience every time I go. Especially with curbside pickup.
by
  • Verified Purchase
This Home Depot store needs a bit of cheering up. Some uplifting decor would be helpful. Also som...
This Home Depot store needs a bit of cheering up. Some uplifting decor would be helpful. Also some music might make the shopping experience more pleasant. The store associates were very helpful and polite. Thank you I appreciated that.
by
  • Verified Purchase
  • Recommended
Most staff is very knowledgeable about the products in the areas they work, or can direct you to ...
Most staff is very knowledgeable about the products in the areas they work, or can direct you to someone who can help
by
  • Verified Purchase
  • Recommended
My husband and I needed appliances for our kitchen and we were worried about expenses and wanted ...
My husband and I needed appliances for our kitchen and we were worried about expenses and wanted to make the best decision product/price wise. When we enter the store, a young gentlemen named Lazaro Jimenez, welcomed us. He gave us all the information needed about the products and helped us by applying discounts that were available for our expensive purchase. Store manager Mr,"Kadoo"- sorry for the spelling, he gave us additional discount. Very grateful to Cutler Bay Home Depot. Definitely, Lazaro, Jimenez at Cutler Bay Home Depot, provided us the best attention and very polite even after a long day working, he made sure we left Home Depot with the products we wanted and the best price he could. Mr. Jimenez deserves to be thanks for the great job he does. But also all the employees were extremely willing to help us given that it was very late almost 8 PM. The manager also very attentive, we greatly appreciate the service at Home Depot and will definitely go back!!
by
  • Verified Purchase
  • Recommended
I found the products you were looking for. I received the necessary assistence at the right time....
I found the products you were looking for. I received the necessary assistence at the right time. The people who assisted me were kind and respectful.
by
  • Verified Purchase
  • Recommended
This sotore is absolutely amazing and you can find everything that you are looking for.
This sotore is absolutely amazing and you can find everything that you are looking for.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 509 reviews

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