#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(954)252-7003
Tool & Truck Rental(954)252-7009
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5801 University Dr
Davie, FL 33328
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Customer Store Reviews

  • 4.5 out of 376 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (376)
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Showing 1-30 of 376 reviews
Exceptional service
The store representatives Brian and Robert Ramirez went out of their way to help me my service purchase Salt bags 40lbs each x6 Robert load them into my cart and then waiting patiently to load them on to my suv. I was very appreciative. Excellent store service representative.
by
    • Recommended
    Exemplary Service by Store Manager
    I had an Experience yesterday in which my Wallet and Credit card was compromised after a "Sizable" purchase at this Home Depot. I tried to rectify problem with Alleged Supervisor only to be Alienated by his response. My intent was to Contact Corporate to determine Area Supervisor and Store Manager to file a Complaint against this Supervisor. Ironically, upon leaving the Store I ran into Store Manager and identified the Problem. This Store Manager, Karen went Above and Beyond to Correct Problem and Present available resolution. She Apologized for demeanor of Supervisor and Promptly Corrected Problem. This is what I call "Exemplary" Customer Service.
    by
      • Recommended
      Amazing customer service!
      Delonda was an absolute joy to talk to and made my shopping experience so easy. She helped me understand everything I need for my project and I will be returning to this location just because of her. 10/10 A+ employee.
      by
        • Recommended
        Worst I have seen in a while
        Zero customer service, associates walk around like zombies, messy, only self check out
        by
          BUYING PLUMBING FIXURES
          POOR CUSTOMER SERVICE AND DELIVERY TOOK 5 DAYS.
          by
            No customer service
            You are on your own if you need service or expect happy employees.
            by
              Horrible customer service
              The employees avoid customers here. What should take 5 minutes, will take you an hour. The store seems understaffed as well. The employees do not appear happy here, the moral appears down.
              by
                Excellent Employees
                Very knowledgeable in appliances.
                by
                  • Recommended
                  Bree in the paint department
                  Small store that I really like, just had 1 bad experience with Bree in the paint department
                  by
                    • Recommended
                    great experience
                    It was helped by a lady named Joanne she was very helpful I was walking around the store and and I was trying to get a price on a item She was A cashier Walking by and ask Do you need help And I said yes She helped me Find a price of the item that I was looking for And also Help me to get a cart to put my item in.I was impressed by helpfulness. She really made me want to come back to Home Depot
                    by
                      • Recommended
                      Going to Google Now
                      You won’t silence this bad review
                      by
                        Horrible
                        Horrible wait to cash out. Horrible customer service
                        by
                          Great Layout Of The Store
                          Very happy with the marking tools I bought
                          by
                            • Recommended
                            Awesome workers
                            I want give out an awesome shout out to Brianny, Jose and Jo-Jo. They were so helpful with all the painting needs I had. They took their time to match a color I wanted from another competitor which saved me money in the end.
                            by
                              • Recommended
                              great plumbing department associate
                              Jimmy is always there and willing to help all the customers.
                              by
                                • Recommended
                                amazing
                                amazing, too good at their jobs
                                by
                                  • Recommended
                                  At least at this store...AWESOME
                                  This store is awesome. I LOVE coming here to shop & its in my neighborhood, PERFECT!! THE CASHIERS ARE THE GREATEST...
                                  by
                                    • Recommended
                                    Great people work here
                                    I was helped by a older men who helped me get the max benefits on this visit
                                    by
                                      • Recommended
                                      Knowledgeable people always helpful
                                      I know when I’m going there I usually walk out with a smile
                                      by
                                        • Recommended
                                        A Great Employee
                                        The app said there were 18 items which I was looking for. Could not find one. Francesca in electric searched over 15 minutes. Unfortunately she couldn't find any. Her effort was incredible. She owned the problem abs did her best to solve it.
                                        by
                                          • Recommended
                                          chritmas decor
                                          diddnt had much but great price
                                          by
                                            Love HOME DEPOT
                                            I always find Home Depot a better shopping experience then it’s competitors. Find Team Members to be friendly and professional. It’s All about Hospitality!
                                            by
                                              • Recommended
                                              Someone always spoils the experience
                                              Everything was going great I went to the store to purchase a Milwaukee bandsaw and a caulking gun. I gladly walked into the hardware department spoke with a nice gentleman that’s very educated he took his time to find what I was looking for an insured that I was happy with what I was purchasing. I don’t usually write reviews because I’m a normal Home Depot customer but this time this cashier by the name of Carla . Had a horrible attitude there was three people in front of me I literally counted The amount of time she ignored the customers questions did not tell the customer the grand total did not buy products that required to be in a bag And did not thank the customer for purchasing . I usually purchase the Home Depot warranty along with every tool that I buy usually everyone ask me if I would like the warranty I’m watching her off in the distance ring my products and refusing the warranty without even asking me when it’s time for me to check out and pay I Asked her did you add the warranty ! She replied with tension you did not say you wanted the warranty. I replied isn’t that your job to ask me ! She threw her shoulders picked up her phone started texting with her left hand and continuing to check me out with her right hand . What a disgrace there’s no need for that type of behavior .
                                              by
                                                Disappointed in service
                                                Several young, able bodied employees sat and watched as we, a 50ish couple loaded over 20 bags of mulch and soil into our truck. They were waiting to add another pallet of the very mulch we were buying. Instead of stepping up and throwing some bags into the truck they sat and watched, then wedged the little forklift in before we could even pull out of the spot. It is well over 85 today and they obviously worked in garden center. A little service would have been appreciated. Instead I see these guys getting paid to sit and chat instead of helping customers. This store has gotten bad about that. Used to be very helpful employees now they just chat amongst themselves. The cashier, Jariner, was very pleasant and kind. I appreciated her today.
                                                by
                                                • DIY
                                                Customer Service
                                                Cashier Charlize gave us the absolute worse customer service we’ve ever experienced at any store, especially at Home Depot. It’s a shame she represents your brand at any capacity.
                                                by
                                                  Hire more Employees like Alyssa
                                                  Alyssa in paint solved an issue. She stuck with the problem until resolved. Employees like Alyssa is why i shop at Davie II.
                                                  by
                                                    • Recommended
                                                    In my opinion Garden department employee DAYANARA tried to cheat me and was very dismissive and r...
                                                    In my opinion Garden department employee DAYANARA tried to cheat me and was very dismissive and rude as was management
                                                    by
                                                    • Verified Purchase
                                                    1 found this review helpful
                                                    Cashier refused to charge correct price. Very rude. Manager corrected price had an attitude. Purc...
                                                    Cashier refused to charge correct price. Very rude. Manager corrected price had an attitude. Purchased identical items several times this week and know casher has proper list at register. Purposely ignored proper price and flatly refused to acknowledge mistake. Acted as if they were doing me a favor to charge correct price. Tried to misdirect me to a price of a different product claiming she charged a price lower than posted price. Felt like a total fraud on every level. Shameful!
                                                    by
                                                    • Verified Purchase
                                                    1 found this review helpful
                                                    I visited the Home Depot in Davie, FL -to purchase paint for the outside of my home, the clerk i...
                                                    I visited the Home Depot in Davie, FL -to purchase paint for the outside of my home, the clerk in the paint department was so helpful and picking the best option trying to keep cost down. (Don’t remember his name sorry). The cashier Lucette assisted with my big purchase, helped me to apply for credit. Thank you both for making my trip and purchase smooth and rewarding.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    1 found this review helpful
                                                    Employees are really great! Needed to return an item without the receipt and so happy I did the d...
                                                    Employees are really great! Needed to return an item without the receipt and so happy I did the digital receipt too they pulled it right up didn't give me trouble for it being more than a little out of time. Returned it quick fast and was able to go shopping in under 10 minutes. Any time I can't find something the staff will walk you to the item and make sure its what you were looking for instead of pointing and wandering off. Absolutely Wonderful!!! I'll definitely be back again!!! Thanks for the great shopping experience!
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    1 found this review helpful
                                                    Showing 1-30 of 376 reviews

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