#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(410)631-2823
Tool & Truck Rental(410)631-2820
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6315 Eastern Ave (dundalk)
Baltimore, MD 21224
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Customer Store Reviews

  • 4.5 out of 476 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (476)
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Showing 1-30 of 476 reviews
Customer service sucks
Plumbing department did not have an associate that knew what she was doing.
by
    DO NOT USE THIS STORE
    I would give a -10 if I could this store is a mess. No help. Shelves a wreck. Not safe. Check out person was very rude!!!
    by
      Plumbing Customer Service
      Mike in Plumbing at this store is very helpful and knowledgeable.
      by
        • Recommended
        Kitchen designer
        Purchased over 10K in kitchen cabinets, great value (real plywood) excellent customer service
        by
          Cashier
          Tammy the cashier was amazing!!
          by
            • Recommended
            Excellent Service
            Mr. Mike provided outstanding customer service to my husband. Truly grateful that he was there to assist
            by
              • Recommended
              Really good service
              I really like when they ask what i need in the store. Dundalk location was the first Home Depot I didn’t ask for help but they come to me right away. So thank you! Especially the Mike from Plumbing section.
              by
                • Recommended
                Great staff - extremely helpful!
                I needed additional information about locks and the team member searched on their phone about a question I had about installation.
                by
                  • Recommended
                  Home Depot still going strong since the early 90's
                  I've been using Home Depot since the early 90's when they entered the Baltimore market. My specialty for over forty years has been in the renovation and restoration of historic buildings in Baltimore's historic neighborhoods and Home Depot has helped greatly.
                  by
                    • Recommended
                    Super helpful staff
                    This store is super high traffic but they have great employees that go above and beyond to help find what you need
                    by
                      • Recommended
                      The right employee
                      I found Mike in plumbing who went out of his way to find exactly what I needed and then explained how to install it.
                      by
                        • Recommended
                        Great service
                        Tay and Cornell in application are awesome,great customer service
                        by
                          • Recommended
                          customer service
                          the customer service in this store is horrible being it is non existant
                          by
                            Great customer service
                            The rep in the plumbing department Mike assisted me above the call of duty. He actually cared about what my issues were, & really made me feel like I wasn't just a customer, but a person who had an issue that needed assistance.
                            by
                              bingomom
                              I am buying a dryer for my daughter, and the employees were excellent, and worked overboard to help me.
                              by
                                • Recommended
                                Very rude Employees at rental department Alexia and Caitlin
                                Very rude Employees at rental department Alexia and Caitlin
                                by
                                • Verified Purchase
                                1 found this review helpful
                                The cashier was helping in processing order in a timely manner. Tayonna ... #91152
                                The cashier was helping in processing order in a timely manner. Tayonna ... #91152
                                by
                                • Verified Purchase
                                • Recommended
                                Store was clean. Products easy to find. Staff efficient and friendly
                                Store was clean. Products easy to find. Staff efficient and friendly
                                by
                                • Verified Purchase
                                • Recommended
                                Mike from plumbing was amazing! He knew where everything was and was Very helpful.
                                Mike from plumbing was amazing! He knew where everything was and was Very helpful.
                                by
                                • Verified Purchase
                                1 found this review helpful
                                great store and friendly employees !!
                                great store and friendly employees !!
                                by
                                • Verified Purchase
                                • Recommended
                                The customer service at this location has greatly improved over past experiences. It was easy to...
                                The customer service at this location has greatly improved over past experiences. It was easy to find an employee for assistance. Additionally, every employee I saw greeted me and asked if I needed help with anything.
                                by
                                • Verified Purchase
                                • Recommended
                                The store was getting stocked up and pretty clean Very satisfied
                                The store was getting stocked up and pretty clean Very satisfied
                                by
                                • Verified Purchase
                                • Recommended
                                Dundalk Home Depot is very clean. Employees are welling to help. Karen showed me where I could fi...
                                Dundalk Home Depot is very clean. Employees are welling to help. Karen showed me where I could find my items. And Sekinat cashier very friendly
                                by
                                • Verified Purchase
                                • Recommended
                                Mike from the pluming section were great helper.***** five stars
                                Mike from the pluming section were great helper.***** five stars
                                by
                                • Verified Purchase
                                • Recommended
                                Dundalk Home Depot the employees are always willing to help you find you items. Very friendly.
                                Dundalk Home Depot the employees are always willing to help you find you items. Very friendly.
                                by
                                • Verified Purchase
                                • Recommended
                                If you go to this store and need help, find Ken in deliveries. He is great at helping out when ot...
                                If you go to this store and need help, find Ken in deliveries. He is great at helping out when others just pass you by. If and when I go back to that store, and I need help, I will look for Ken......THANK YOU KEN!!!
                                by
                                • Verified Purchase
                                • Recommended
                                Miss. Monica, Mr. Joe, Mr. Vernon, Mr. Glenn, Ms. Ty were all great customer service representati...
                                Miss. Monica, Mr. Joe, Mr. Vernon, Mr. Glenn, Ms. Ty were all great customer service representatives who value and respect the needs of their customers. I had the pleasure of having conversations with all of these employees & they are a part of the Home Depot Club which I initiated. There is such a club as of today's date. The more I shop at Home Depot the more employees who show exceptional customer service skills will be added to the HDC. Once again I would like to personally thank them.
                                by
                                • Verified Purchase
                                • Recommended
                                Great customer service. Employees knew right where the items were.
                                Great customer service. Employees knew right where the items were.
                                by
                                • Verified Purchase
                                • Recommended
                                They have full shelves of everything. Their customer service is awesome. They answer your questio...
                                They have full shelves of everything. Their customer service is awesome. They answer your questions thoroughly and are all friendly.
                                by
                                • Verified Purchase
                                • Recommended
                                The plumbing department is by far the best
                                The plumbing department is by far the best
                                by
                                • Verified Purchase
                                • Recommended
                                Showing 1-30 of 476 reviews

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