#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(920)997-9290
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2201 S Kensington Ave
Appleton, WI 54915
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Customer Store Reviews

  • 4.8 out of 536 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (536)
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Showing 1-30 of 536 reviews
Store was great. Service was excellent. Delivery of appliance a nightmare. Beware of buying appli...
Store was great. Service was excellent. Delivery of appliance a nightmare. Beware of buying appliances from Home Depot. After the experience, sat on hold for over 1/2 hour. No one wants to talk to you or help. Doors swing wrong way. Was written to be right to left. Delivery man admitted he didn’t know how to do it. Would send someone. I called next day. First they hung up on me. Next lady made appt for someone to come next week. But couldn’t set a time. Then asked how I got her personal phone number?? What? Noted they scratched the front. They will send me a $75 gift card for that? Supposed to arrive in 2 weeks. I will believe it when I see it. Clerk at store for purchase was great, but there is so much more involved to selling appliances.
by
  • Verified Purchase
  • Recommended
Kaitlin in appliances was super helpful and very friendly!
Kaitlin in appliances was super helpful and very friendly!
by
  • Verified Purchase
  • Recommended
Pro Desk is second to know one. Best in the valley for big box stores.
Pro Desk is second to know one. Best in the valley for big box stores.
by
  • Verified Purchase
  • Recommended
5 Stars for this store. Exceptional People here make the difference!
5 Stars for this store. Exceptional People here make the difference!
by
  • Verified Purchase
  • Recommended
Store always clean aisles always clear people very helpful very helpful on all products 2 years...
Store always clean aisles always clear people very helpful very helpful on all products 2 years ago very helpful on our new kitchen appliances 4 years ago bought 4 freezers for kids gave me a discount that I didn't expect good to work with today Chad store manager an Cashier Melanie very helpful an very organized good day for me awesome
by
  • Verified Purchase
  • Recommended
Staff is helpful and friendly. Always make my workday visit a pleasant experience.
Staff is helpful and friendly. Always make my workday visit a pleasant experience.
by
  • Verified Purchase
  • Recommended
Great People at this Store!
Great People at this Store!
by
  • Verified Purchase
  • Recommended
Karen L checked me out when i was there in Dec and she also checked me out last week. She is very...
Karen L checked me out when i was there in Dec and she also checked me out last week. She is very friendly and willing to help out.
by
  • Verified Purchase
  • Recommended
Great service and great price on a new riding lawn mower. The staff that help us with our produc...
Great service and great price on a new riding lawn mower. The staff that help us with our product questions were amazing.
by
  • Verified Purchase
  • Recommended
I like this store and the employees! Dan G. has helped me many times and always has the time for ...
I like this store and the employees! Dan G. has helped me many times and always has the time for anyone else too. That is so Great in this world today!
by
  • Verified Purchase
  • Recommended
Everyone goes out of their way to help. Home Depot is our destination for any home improvements.
Everyone goes out of their way to help. Home Depot is our destination for any home improvements.
by
  • Verified Purchase
  • Recommended
Friendly helpful staff and great customer service. I highly recommend you shop this store.
Friendly helpful staff and great customer service. I highly recommend you shop this store.
by
  • Verified Purchase
  • Recommended
The greeting and customer service I receive from the time I walked in the door until check out wa...
The greeting and customer service I receive from the time I walked in the door until check out was outstanding. Employees are very knowledgeable and friendly.
by
  • Verified Purchase
  • Recommended
Store is So organized and always Spotless
Store is So organized and always Spotless
by
  • Verified Purchase
  • Recommended
Everyone was super helpful and It was fully explained how the item worked that I was interested i...
Everyone was super helpful and It was fully explained how the item worked that I was interested in. I was also made aware of a sale on an accessory (extra battery M12Fuel) to make it a more useful item. Whole experience was great....
by
  • Verified Purchase
  • Recommended
Jacob in home and garden knew everything about the snow blower we wanted to know about. He was v...
Jacob in home and garden knew everything about the snow blower we wanted to know about. He was very helpful and knowledgeable. Kuddos to this great employee.
by
  • Verified Purchase
  • Recommended
We generally shop at Home Depot for most of our home repair/supply needs. The employees are alway...
We generally shop at Home Depot for most of our home repair/supply needs. The employees are always helpful and kind, knowledgeable and willing to answer questions as to how to perform a given job and the best product to use. I've always appreciated their honesty and helpfulness. On our last visit, we were buying ten windows worth of blinds. One employee was very rude and nearly caused us to shop somewhere else, but then Sabrina came along and was SO incredibly helpful and kind and apologetic. She went above and beyond in helping us know what product would meet our needs, figuring out the total cost of different options, and eventually cutting on our blinds to the size we needed- and blinds weren't even her department! She was absolutely amazing. She definitely saved the day and helped keep us as faithful Home Depot customers.
by
  • Verified Purchase
  • Recommended
If you need immediate assistance regarding an item please reach out to Steve the store manager he...
If you need immediate assistance regarding an item please reach out to Steve the store manager he will make it happen!
by
  • Verified Purchase
  • Recommended
Always a friendly experience at Home Depot! Very knowledgeable and helpful.
Always a friendly experience at Home Depot! Very knowledgeable and helpful.
by
  • Verified Purchase
  • Recommended
Judie was an amazing cashier!
Judie was an amazing cashier!
by
  • Verified Purchase
  • Recommended
Store is well lit and kept clean as well as Organized. Employees are always available and have a ...
Store is well lit and kept clean as well as Organized. Employees are always available and have a good attitude.
by
  • Verified Purchase
  • Recommended
This store offers a great variety of high quality products. But the best thing about this store i...
This store offers a great variety of high quality products. But the best thing about this store is their very helpful staff. I’m definitely coming back
by
  • Verified Purchase
  • Recommended
Extremely helpful and honest employees at this location. Very willing to help you with any job ...
Extremely helpful and honest employees at this location. Very willing to help you with any job or question you have on any project you may need assistance with.
by
  • Verified Purchase
  • Recommended
Friendly staff and Lynn C. was great at checkout. Even helped me make up my mind to finally get a...
Friendly staff and Lynn C. was great at checkout. Even helped me make up my mind to finally get a Home Depot card. Store was clean and being newer shopper, as I will not shop other home improvement stores again, things were organized well just will take a bit to learn the layout.
by
    • Recommended
    My checkout person, Karen L was most helpful and friendly.
    My checkout person, Karen L was most helpful and friendly.
    by
    • Verified Purchase
    • Recommended
    Be sure and watch prices. What is displayed on the shelf is not what rings at the register.
    Be sure and watch prices. What is displayed on the shelf is not what rings at the register.
    by
    • Verified Purchase
    • Recommended
    Store was clean. Staff were very helpful.
    Store was clean. Staff were very helpful.
    by
    • Verified Purchase
    • Recommended
    THE PRO DESK IS THE BEST IN THE FOX VALLEY, ALWAYS READY TO HELP AND PROVIDE SOLUTIONS ON THE FLY...
    THE PRO DESK IS THE BEST IN THE FOX VALLEY, ALWAYS READY TO HELP AND PROVIDE SOLUTIONS ON THE FLY FOR WHAT EVER YOUR PROJECTS.
    by
    • Verified Purchase
    • Recommended
    I was very disappointing with Home Depot the quality of their products has gone down so far and t...
    I was very disappointing with Home Depot the quality of their products has gone down so far and their customer service is horrible. Thank you
    by
      Very freindly employees
      Very freindly employees
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 536 reviews

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