#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(413)543-9461
Tool & Truck Rental(413)543-9402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 7:00pm
Curbside: 09:00am - 6:00pm
Location
2001 Boston Rd
Wilbraham, MA 01095
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Customer Store Reviews

  • 4.7 out of 360 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (360)
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Showing 1-30 of 360 reviews
Great staff
I came not knowing exactly what I needed to redo my living room and Kylie was knowledgeable and had great advice and ideas
by
    • Recommended
    Unrivaled sales team
    Take the longer trip to this home depot. Shopping experience is night and day compared to other locations.
    by
      • Recommended
      Awesome cashier
      She it’s so awesome person nice and good revived
      by
        • Recommended
        Available Staff
        I was blown away how staff were available and came to me instead of me running around trying to find someone for help.
        by
          • Recommended
          EXCELLENT CASHIERS
          DIANE THE SALES CASHIER AT STORE# 2678 WAS ENGAGING WITH A SIMILE.
          by
            Millwork
            Brian in Millwork is wonderful. He's friendly, attentive and helpful. He found solutions to all the project issues I had!!
            by
              • Recommended
              Great in store experience!
              I had some issues with an online flooring order so I took to the store physically and the associates were very helpful. Even going as far as giving us a discount for our troubles online, which was not their fault at all. Grace specifically was very kind and a great example of having great customer service during ALL hours of your shift. Highly recommend this location!
              by
                • Recommended
                Great Experience
                From the moment I walked into the store, I was greeted by friendly staff. The store was very clean, organized, and easy to navigate. As someone who would not normally shop at a home improvement store, I was delighted to find an array of products. I was assisted to find what I needed and was given ample space to make a decision. Brian was helpful in assisting me with a product choice and had a great sense of humor! I was also happy to have some assistance with the self checkout. Not a fan of those, but Grace made it very easy!
                by
                  • Recommended
                  Great location and well mannered staff. Helpful and kind
                  I buy many different products at Home Depot and use to work for Home Depot
                  by
                    • Recommended
                    Good
                    I have bought other things there and bought a new refrigerator
                    by
                      • Recommended
                      Great location
                      this store is very convenient for and closer to my home. I visit very often to this location which always have good deals on everything.
                      by
                        • Recommended
                        Great staff
                        Always find helpful people even when the store is crowded -- wait times are reasonable to the circumstances and employees are attentive when engaging with you
                        by
                          • Recommended
                          Helpful pleasant patient cashiers!
                          Great plants! Helpful staff! Please seek out Debra in garden or Cindy in Pro if you want a quick efficient checkout!
                          by
                            • Recommended
                            Home Depot is the # shopping store for me l have purchased everything for my Home including 17 windows and 2 entry doors
                            I have never had a bad experience at Home Depot in wilbraham every one is very kind and very knowledgeable l have been shopping there for over 40 years
                            by
                              • Recommended
                              Great customer service
                              I’m years past I had always found it difficult to find knowledgeable help, if anyone to help me. This store had more than enough knowledgeable staff to help even close to 10:00 pm closing time!
                              by
                                • Recommended
                                Wonderful friendly cashier in gardening.
                                Sharon E waa more then helpful. It was very busy but she took the extra time to take care our needs. And she did it all with a smile. Thank you Sharon E. My husband and myself appreciate you.
                                by
                                  • Recommended
                                  Nice,Friendly, Professional Service
                                  Purchasing a major appliance was never this easy
                                  by
                                    • Recommended
                                    Staff is very helpful
                                    Staff is very helpful
                                    by
                                      • Recommended
                                      Happy With Their Perfect Service
                                      The Pro Desk was PERFECT on getting my large order made and with a quick delivery!!! Thanks Marc
                                      by
                                      • DIY
                                      • Recommended
                                      Awful experience!
                                      New refigerator pruchase. Not an essential appliance and only curbside delivery. BUT if I purchased something more expensive, installed in home. Employees could not explain why other than more $$$. I will be shredding my HD Credit card!
                                      by
                                        MY HOME DEPOT
                                        I LOVE TO POKE IN THIS STORE. EVERYONE IS HELPFUL, CHEERFUL, AND KNOWLEDGEABLE. THEY EVEN SEEM TO KNOW BEFORE I DO THAT I NEED HELP!!
                                        by
                                          • Recommended
                                          Big shout out to Mike!
                                          He helped make my trip a lot easier by cutting a pvc pipe in half for me within minutes! Professional nice gentleman. Thank you !!
                                          by
                                            • Recommended
                                            items were in stock and employees were great.
                                            Items were in stock and employees were great
                                            by
                                              • Recommended
                                              A fantastic shopping experience !!!!!!
                                              Everything was fantastic. An employee went and brought me the item i needed !!!!!
                                              by
                                                • Recommended
                                                Lousy customer service
                                                Couldn’t get anyone to help me load 2 pieces of Sheetrock in my truck. Waited 25 mins. after cashier called somebody. Was told everyone was on break, despite orange aprons everywhere. Left after getting a refund instead a helping hand.
                                                by
                                                  Alot of staff on their phones rather than working
                                                  I went to the east Springfield location yesterday and I wasn't surprised to find only contractor registers open and you guessed it self check out. I cant believe the amount of employees they have just walking around and getting paid to be on their cell phones. Guess HD loves spending money on laziness
                                                  by
                                                    Great employees
                                                    I ordered blackout cellular shades and returned back to see Aiden in the “blind department” because he impressed me so much. I waited for when he was working to go back and order the remainder of the 10 shades that I needed to finish my upstairs windows!
                                                    by
                                                      • Recommended
                                                      Helpful employees
                                                      I bought paint, brushes and Rust-oleum Painter's Touch 2X Ultra Cover and am happy with all of them.
                                                      by
                                                        • Recommended
                                                        Great customer service
                                                        We were uninformed regarding current window dressings options and the store agent (rose Guzman) was extremely helpful.
                                                        by
                                                          • Recommended
                                                          Nice people
                                                          People were very nice and helped me a lot,James was cashier and very nice.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 360 reviews

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