#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(208)938-6502
Tool & Truck Rental(208)938-6508
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2808 E State Street
Eagle, ID 83616
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Customer Store Reviews

  • 4.6 out of 500 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (500)
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Showing 1-30 of 500 reviews
Poor service from front end
Bought door seals, I couldn’t find a bar code on the item, so I snapped a photo. At checkout, Matthew implied I was trying to switch products. Still gave me attitude after another employee confirmed the product was in the wrong bin.
by
    1 found this review helpful
    Deborah in Garden is awesome
    I had the pleasure of Deborah Mullen assisting me in the garden department yesterday (5/28/23). I wanted to plant tomatoes in my new raised planter bed. Deborah spent a lot of time going over what I needed and gave me print outs and wrote me notes. I was so impressed and appreciated her time and her knowledge. She has a master gardeners degree and knows so much. Her joyful attitude made my experience a wonderful & fun experience. Even watching her interact with other Home Depot employees was amazing. She is a master multi taker and I can’t reiterate enough her fantastic attitude. Thanks to Deborah, I have just planted my tomatoes confidently and am so happy. I wish everyone in the world was like Deborah.
    by
      • Recommended
      Beyond the Best!
      I can not even begin to tell you how grateful I was to have found Deb in the garden department. Deb, being a master gardener, has helped me beyond what I would have ever expected from a large retailer like Home Depot. Over the past several weeks, her advice (and incredible patience) has resulted in my home's landscape is simply stunning! As I move forward with my landscaping projects, I would not even think to go anywhere else but this Home Depot location in Eagle Idaho. Deb is beyond the best!
      by
        • Recommended
        Ask Jimmy for assistance
        Jimmy was a tremendous help. He helped solve a problem and upsold me, in a great way on a better solution to my project.
        by
          • Recommended
          BEST CUSTOMER SERVICE IN TREASURE VALLEY
          Johnny, Jonathan and Cloe - (Home Depot Team Members) each provide a level of friendly customer service that is unmatched! In my opinion, Home Depot in Eagle (store #1809) is worth the visit if you're looking to get outstanding customer service and expert help! THANK YOU!
          by
            Wonderful store and staff
            The customer service here is exceptional! The employees are friendly and helpful, and the store always has what we need!
            by
              • Recommended
              Great staff
              Karen was very helpful during check out. She was efficient and made payment simple, she is a wonderful person!!!
              by
                • Recommended
                This paint department is giving me grey hairs
                Get thee to the Fairview location
                by
                  I'm so glad to have a Home Depot within a somewhat short distance...
                  I purchased six bags of black mulch for my yard and filters for my furnace as I always do. I was very satisfied with the price and the products! Thank you...
                  by
                    • Recommended
                    Lots of Hillpoint came to picking out paint.
                    The staff working in the paint department was very helpful in assisting us and making a decision on what type of paint to use for our cabinets
                    by
                      • Recommended
                      Terrible Store Layout & App
                      Needed 6" ABS Pipe, 2' long. Couldn't find in Plumbing so went home. Next day checked App & found 9 available in Garden Section - They keep ABS Sewer Pipe in the Garden Section next to the Wheelbarrows. Went to get one, but they were still on the truck that had been sitting behind the store since the previous day. App shows items available when they haven't been unloaded from the truck. Went to a different HD & got 1 from the PLUMBING Section
                      by
                        Tremendous Customer Service!
                        I can always count of finding the right product at Home Depot ... an exemplary customer service experience is just "icing on the cake" ... while an associate is almost always pleasant and helpful when I seek them out for questions, I appreciate your Customer Service Representative (Jimmy) at the Eagle store going out of his way to ask if I needed help, verify my needs, and then help obtain the product (heavy rope stored in a locked container in this case).
                        by
                          • Recommended
                          Reese visit to Eagle Home Depot
                          Print product knowledge amazing customer service.
                          by
                            • Recommended
                            Always great service
                            Bought a new mower and the employees handled all the heavy work from shelf to car. Deborah made sure we got it all loaded and were happy.
                            by
                              • Recommended
                              PRO DESK
                              Jerry Paulson at pro desk 5 Stars to you!!, I was so flustered about being hung up on at service desk trying to purchase over phone!!, my third try with the phone number I asked for manager!!, why my call went to you I don’t know why but am Thankful!!!, you were caring about my trying to get phone sale, you were friendly, apologizing for being hung up on!!, took care of my order and I was so excited!!. Birthday gift for husband bought and taken care of in no time!!, Again 5 stars to you !- Jerry Paulson! You keep customers coming back!!, go train service desk your skills!
                              by
                                • Recommended
                                The manager went above and beyond the call of duty for us
                                The manager did everything he could to make things right for us after an online nightmare! Go instore to buy from home depot #1809. They will take good care of you!
                                by
                                  • Recommended
                                  Avia and Jen
                                  If you go in here, you better hope one of these two is able to give you service because that guarantees that you’re getting nothing but the best! Absolutely phenomenal Service
                                  by
                                    Friendly Helpful Service
                                    It was so refreshing to have such helpful employees who reach out to see if you need help. vs having to search out someone. Larry stayed with me to help me find all the items I needed and Dakota (Cashier) was super helpful and efficient. What great ambassadors and a gem of a store.
                                    by
                                      • Recommended
                                      Dylan in Lumber is RAD AF!!!
                                      We needed different kinds of molding and had lots of questions about the 70% off bin as well as trash items. Dylan helped us with everything and was happy to do it. It’s hard to find help most times but he was very helpful and that makes him RAD AF!!!
                                      by
                                        • Recommended
                                        Dylan is Great !!
                                        Dylan is very helpful and kind. He takes time to help even when it’s a hard task.
                                        by
                                          • Recommended
                                          Great service
                                          Go see Sergio in the door department! He is extremely helpful! Great customer service!
                                          by
                                            • Recommended
                                            Great customer service
                                            Cynthia provided incredible customer service and just had a very positive attitude.
                                            by
                                              Great experience
                                              We needed products in several different departments and received exceptional service from associates in each one. They were so willing to help it really made a difference. The cashier, Keena, was extremely helpful and when we ran into a small problem, she handled it quickly, getting us on our way in no time.
                                              by
                                                • Recommended
                                                1 found this review helpful
                                                Knowledgeable staff.....no, I'm serious!
                                                Ask for Jeff Collins - he knows how to do an amazing array of different things about just about any project you're facing.
                                                by
                                                  • Recommended
                                                  Exceptional Customer Service!
                                                  Cynthia, Mike and Pim provided exceptional customer service. They truly went far and beyond to help me. I hope they are recognized for their efforts because it's rare these days to find employee's that truly care about their job and their customers.Thank you
                                                  by
                                                    • Recommended
                                                    Great selection
                                                    I love shopping at this store. There is usually a variety of products to choose from and most of the time I leave with more than I came in for.
                                                    by
                                                      • Recommended
                                                      Always a great experience!
                                                      When we need help, there always seems to be someone ready and willing to assist. Always seem to find what we need. Everyone is friendly and helpful at the Eagle Home Depot.
                                                      by
                                                        • Recommended
                                                        BEST HOME DEPOT IN THE TREASURE VALLYE
                                                        SICK OF NO CUSTOMER SERVICE AT THE MERIDIAN HOME DEPOT.. WELL JUST TRAVEL ON OVER TO THE EAGLE STORE.. FRIENDLY AWESOME STAFF AND A WONDERFUL PLACE TO SHOP....
                                                        by
                                                          • Recommended
                                                          Gotten so bad over the last few years….
                                                          This HD used to be the best in the valley. It’s horrible now. Customer service is marginal at best! I love HD as a whole but not this location. It’s apparent that management has changed over the years, not sure if that’s why.
                                                          by
                                                            • Recommended
                                                            1 found this review helpful
                                                            Customer service
                                                            Love Alexandria took the time and patience to help me finally get signed up for military discount t
                                                            by
                                                              Showing 1-30 of 500 reviews

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