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Showing 1-30 of 286 reviews
Sep 24, 2018
cashiers are great no help when when you load heavy items
cashiers are great no help when when you load heavy items
by
Verified Purchase
Sep 15, 2018
It makes shopping easy because merchandise is always stocked at the same identifiable bin and...
It makes shopping easy because merchandise is always stocked at the same identifiable bin and location, floors are continuously swept and clean , and staff and management are very friendly and assistive ,
by
Verified Purchase
Recommended
Sep 2, 2018
Got what I need, and all of the helper are very helpful. Lost my Wallet there and they f...
Got what I need, and all of the helper are very helpful. Lost my Wallet there and they found it. Thanks Felton
by
Verified Purchase
Recommended
Aug 21, 2018
The associates are very courteous and helpful. I would recommend Home Depot especially if you ne...
The associates are very courteous and helpful. I would recommend Home Depot especially if you need assistance right away.
by
Verified Purchase
Recommended
Aug 15, 2018
Excellent
Excellent
by
Verified Purchase
Recommended
Aug 10, 2018
We shop at your store a lot. The last time we were there, we attempted to ask one of your employ...
We shop at your store a lot. The last time we were there, we attempted to ask one of your employees a question and instead of stopping to answer our question, he kept walking answering as he passed us. Not very courteous. Been hearing some bad things about your stores and your employees, maybe they need training on how to be more sociable with patrons.
by
Verified Purchase
1 found this review helpful
Jul 31, 2018
I am chemically sensitive and found this store less toxic than the Emeryville Home Depot, Orchard...
I am chemically sensitive and found this store less toxic than the Emeryville Home Depot, Orchard Supply, and even one of my local hardware stores that I go to. Though of course it is still Home Depot and filled with products that are hard for those who are sensitive to tolerate.
The the person in Lumber who helped me out I believe is named Carlos. He suggested I speak with Luis in hardware for some of the help I needed, and Luis was great too.
For customer service, Destiny helped me out the next day when I had some trouble with one of my purchases. She was excellent. Particularly if you need to ask disability accommodation, which I did, I recommend requesting her. She is the reason I am taking time to write a review.
by
Verified Purchase
Recommended
Jul 25, 2018
This store had the worst customer service. Not only was i not assisted in the store. After severa...
This store had the worst customer service. Not only was i not assisted in the store. After several request, I wasn't assisted to my vehicle with my purchased merchandise.
by
Verified Purchase
1 found this review helpful
Jul 23, 2018
Great store. Outstanding service from MEAGHAN and CRIS. EXCELLENT company representatives. Both p...
Great store. Outstanding service from MEAGHAN and CRIS.
EXCELLENT company representatives.
Both professional, patient, knowledgeable, with a sense of humor.
Made my purchase knowing I had everything I needed for the job and could return anything if necessary.
Whatever MEAGHAN and CRIS are being paid, it's not enough. In the world of retail, people like MEAGHAN and CRIS are the pearls of great price. They should be treated with respect and acknowledged for their outstanding service on a regular basis.
Also, ask MEAGHAN and CRIS if there are any more like them at home. If so, run [do not walk] to recruit anyone with the same outstanding qualities in their DNA.
by
Verified Purchase
Recommended
Jul 21, 2018
Better this trip than most.
Better this trip than most.
by
Verified Purchase
Recommended
Jul 20, 2018
Isaa and Eric F. were awesome in assisting with lumber for my fence. Tamara is an awesome cashie...
Isaa and Eric F. were awesome in assisting with lumber for my fence. Tamara is an awesome cashier and was very friendly and helpful as well. Great experience and team members. As a business owner I know the value great team members add to your company!
by
Verified Purchase
Recommended
Jul 20, 2018
Always very friendly associates
Always very friendly associates
by
Verified Purchase
Recommended
Jul 18, 2018
I love the selection of products in this store. I have never come here and not found what I was ...
I love the selection of products in this store. I have never come here and not found what I was looking for. It is sometimes hard to find an employee to answer a question, but when I do, they really know their stuff.
by
Verified Purchase
Recommended
Jun 29, 2018
Employees are very nice. Store is pretty clean. I usually know where to find what I want so I d...
Employees are very nice. Store is pretty clean. I usually know where to find what I want so I don't need to ask. I order a lot of windows and Eden in the Window department is very very good. I order all my windows only through him.
thanks
by
Verified Purchase
Recommended
Jun 28, 2018
I was there today to buy some garden soil and not only was it on sale but the employees went out ...
I was there today to buy some garden soil and not only was it on sale but the employees went out of their way to help me, especially the young man who helped me load the bags into my car trunk.
by
Verified Purchase
Recommended
Jun 24, 2018
Always find what I am looking for and cashiers are helpful.
Always find what I am looking for and cashiers are helpful.
by
Verified Purchase
Recommended
Jun 24, 2018
My Experience at what I consider to be My Home Depot has always been a pleasant experience
My Experience at what I consider to be My Home Depot has always been a pleasant experience
by
Verified Purchase
Recommended
Jun 12, 2018
Ed in lumber was great. He asked in detail about my project; offered several product options and...
Ed in lumber was great. He asked in detail about my project; offered several product options and was extremely helpful. A great rep for your store.
by
Verified Purchase
Recommended
Jun 6, 2018
What makes this store great are the brave souls who keep showing up to work there. Some of them h...
What makes this store great are the brave souls who keep showing up to work there. Some of them have actually helped me with what I needed. Just yesterday, it was Ed, who quickly helped me at the panel saw, all the while very friendly. Other times, it has been old timer electricians and contractors who work at this purgatory and are capable of giving correct answers. In this case, five stars means less entirely bad than other Home Depots might be; that's the true meaning of five stars!
by
Verified Purchase
Recommended
May 25, 2018
Found what I wanted. Very nice customer service, the sales person and the cashier as well.
Found what I wanted. Very nice customer service, the sales person and the cashier as well.
by
Verified Purchase
Recommended
May 22, 2018
Very Clean, Fast service
Very Clean, Fast service
by
Verified Purchase
Recommended
May 13, 2018
Home Depot store in El Cerrito has a great shopping list they also have great staff that helps y...
Home Depot store in El Cerrito has a great shopping list they also have great staff that helps you in many ways I will be proud to recommend this store to anyone and any of my friends thank you.
by
Verified Purchase
Recommended
May 11, 2018
This has been my go to store for many (many) projects. Usually very clean and friendly. Most work...
This has been my go to store for many (many) projects. Usually very clean and friendly. Most workers are friendly and informed and will try to help with advice given their experience with the type of project. I've even given some thought to working here after I retire.
by
Verified Purchase
Recommended
Apr 30, 2018
Excellent in all aspects
Excellent in all aspects
by
Verified Purchase
Recommended
Apr 23, 2018
Good store
Good store
by
Verified Purchase
Recommended
Apr 23, 2018
All the employees I spoke with on that they were very helpful very well-mannered very nice I woul...
All the employees I spoke with on that they were very helpful very well-mannered very nice I would love to go back to your El Cerrito store they know their job you guys train them very well
by
Verified Purchase
Recommended
Apr 21, 2018
The products were easy to find, the employees are always willing to help.
The products were easy to find, the employees are always willing to help.
by
Verified Purchase
Recommended
Apr 13, 2018
This is my favorite Home Depot store not just for its proximity to my residence but also for its ...
This is my favorite Home Depot store not just for its proximity to my residence but also for its great number of product selections. The employees are also very helpful and have a can do attitude. They are there to help you with any questions you have and quite generous with their time. You wont feel that you are being rush. Great place to shop.