#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(636)405-7315
Tool & Truck Rental(636)405-7320
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
37 Ellisville Towne Ctr Dr
Ellisville, MO 63011
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Customer Store Reviews

  • 4.7 out of 516 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (516)
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Showing 1-30 of 516 reviews
Helpful staff go out of their way
I just moved to the area and this is the closest store to my new home. I never feel that I am inconveniencing the staff here. They are always friendly and helpful. I have a small baby and am doing multiple projects on my house and the employees always provide me with invaluable information, and have also repeatedly helped me get all my stuff out the door with young baby in tow. Pat, the manager, has gone out of his way to help me out. We have gotten helpful information about washer/dryers, among other things. Despite being a chain store, the employees here often make it feel like a neighborhood spot.
by
    • Recommended
    Great service!
    I got great help and in an efficient manner on the materials I needed. They even lifted what I couldn't and showed me a way to get some savings on what I needed.
    by
      • Recommended
      Outdoor area exceptional
      This Home Depot store is exceptional in the inventory & selection of garden plants & equipment come Spring & even Fall for closeouts. I've gone to local gardening stores & I can say none can rival the inventory of the Ellisville Home Depot. for product.
      by
        • Recommended
        Love this store
        The store & staff are great doe all of my home & garden issues,
        by
          • Recommended
          iF YOU BUY APPLIANCES HERE THEY WILL NOT BE DELIVERED IN A TIMELY FASHION
          I ordered a washer and dryer that was not delivered on the date promised and delivery was subsequently promised a week later. When I called to check on the problem, no one at distribution answered the phone and I dont know why I have no delivery.
          by
            The Best customer service around!
            by
              • Recommended
              outstanding service
              service was outstanding picking and buying our oven
              by
                • Recommended
                John is awesome
                I came in to get a protable work table. John helped me out a lot and was a stand up guy
                by
                  Carpet and flooring
                  Troy in flooring department was amazing. Wealth of knowledge on products and padding. Did shop around a little but came back to purchase because of him.
                  by
                    • Recommended
                    Great service, always
                    They are always employees willing to help, and plenty.
                    by
                      Excellent customer service!
                      My husband and I recently shopped for window blinds for our porch. We were given excellent service by the young man working in this department. He was patient, attentive and extremely knowledgeable about the product. It was incredibly refreshing to have this type of customer service in an era when one is routinely ignored in the stores. We will definitely shop there again!
                      by
                        • Recommended
                        Friendly employees
                        always easy for me to find an employee to help me get answers to my questions
                        by
                          • Recommended
                          Never Dissappointed
                          Always a great selection and a broad price choice. This time I selected a brand name bathroom faucet that was on sale. Also received my vet discount. Installed it and happy with my choice.
                          by
                            • Recommended
                            Excellent products and service!
                            We have remodeled our 80 year old cabin entirely with products from this store. We also purchased all of our lawn and garden machines, products and supplies to take care of our large yard and gardens. We have been very happy with home depot products for many years.
                            by
                              • Recommended
                              Wonderful Staff
                              Love this store. Staff is so friendly and helpful. Enjoy shopping here.
                              by
                                • Recommended
                                Excellent place to shop
                                I refer friends and family. Some are carpenters some are plumbers. Others have just simple things like putting up a shelf. Great place and people.
                                by
                                  • Recommended
                                  I so much appreciated Mike's help looking for just the right lawn mower for my yard. He was able ...
                                  I so much appreciated Mike's help looking for just the right lawn mower for my yard. He was able to explain everything to me and give me pros and cons of each. It didn't take long to make a selection because he made it easy! My husband is really happy with the mower I brought home. He was happier because he didn't have to shop for it. Also, Cathy was very helpful in checking my purchase out. She also recommended that I apply for the Home Depot Card so I could save $50 on my large purchase. That was very helpful! She was kind, friendly and thorough!!! These are tough times for everyone. We can't see anyone's faces with the masks and and it makes it more difficult to hear each other too! No one seemed aggravated to have to repeat themselves. I could tell they were smiling underneath their masks because of their positive attitudes! I really appreciated their kindness and friendliness while doing their job! Thanks Home Depot Employees. Btw, I didn't get the guys name, but even the guy who came out to load the mower in my car was a huge help! Thank you so much! I couldn't have brought it home without your help loading it into my car!!!! From start to finish the employees were there to assist me! Thanks again!!!!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Terrific customer service...everyone always goes above and beyond!!
                                  Terrific customer service...everyone always goes above and beyond!!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Friendly staff, timely response to questions, great attitudes, and gracious in helping understand...
                                  Friendly staff, timely response to questions, great attitudes, and gracious in helping understand needs. The employees care about what they are doing and how they help customers. The store is clean (inside and out). I've never waited more than a couple minutes for checkout. And, this review is after 15+ years of shopping at this location.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  While somehow over the years I have turned into a senior citizen, I have learned to look for the ...
                                  While somehow over the years I have turned into a senior citizen, I have learned to look for the good in people that you meet personally and in business relationships as well. This Home Depot Store exhibits a small town atmosphere that warms your heart as you peruse the isles if you let it happen. My Mother told me as a young child, Life is as good as you make it. For me I have found so much good at this Ellisville Home Depot. If you have a painting problem, see Lou, if you have an electrical problem, see Charlie, for Customer Service, see Mike, if you have a general question about the store or products, see Bart, a part time retired professional who is glad to help in between volunteering to also help those in great or minor need at a local hospital, and for a smiling, fast, professional and fun check out, see Cathy. All good people plus so many more who make your shopping life at Home Depot as good and satisfying as it can be. Life is very good at this Home Depot. It's as good as you make it, Rocky
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Todd and Emma in the paint Departments are top notch. Very friendly and accommodating. Not only d...
                                  Todd and Emma in the paint Departments are top notch. Very friendly and accommodating. Not only did they match my awful brown I’m forced to have by my condo they helped me choose the right paint to use. All with a smile, that’s hard to come by these days. One of the best shopping experiences in a long time!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Thanks Darryl and Todd for all your help getting my kitchen pint project completed!
                                  Thanks Darryl and Todd for all your help getting my kitchen pint project completed!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  I enjoy shopping at Home Depot. They had the item that I was looking for. I couldn't even find ...
                                  I enjoy shopping at Home Depot. They had the item that I was looking for. I couldn't even find it on the internet but they had it and at a good price.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  The salesman in the appliance department was extremely helpful and he spent the time necessary to...
                                  The salesman in the appliance department was extremely helpful and he spent the time necessary to answer our question provide us with great information. His name was Dennis.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  The appliance specialist in the appliance dept. was kind patent and knowledgeable about the appl...
                                  The appliance specialist in the appliance dept. was kind patent and knowledgeable about the appliances.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Staff is very knowledgeable, courteous and honest. I definitely recommend this Home Deport locati...
                                  Staff is very knowledgeable, courteous and honest. I definitely recommend this Home Deport location for your project needs.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  This store has amazing team members. Each time we go here we are engaged and supported by any mem...
                                  This store has amazing team members. Each time we go here we are engaged and supported by any member we encounter. They are willing to help you brainstorm and share with you what they know. Great energy. The managers are doing a great job, each associate is doing a great job! Always clean, safe, and inspiring.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Deborah Haggin is outstanding at what she do! Thank you for your help! People make all the diffe...
                                  Deborah Haggin is outstanding at what she do! Thank you for your help! People make all the difference!! A true rockstar
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Excellent service, friendly staff, great product selections
                                  Excellent service, friendly staff, great product selections
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Some employees and about 75% of customers were not wearing masks. I know the cdc updated guidelin...
                                  Some employees and about 75% of customers were not wearing masks. I know the cdc updated guidelines but there's no way to know if folks are vaccinated or not. I'd like to see this store take public health more seriously.
                                  by
                                  • Verified Purchase
                                  Showing 1-30 of 516 reviews

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