#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(773)489-8824
Tool & Truck Rental(773)489-8820
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2570 N Elston Ave
Chicago, IL 60647
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Customer Store Reviews

  • 4.7 out of 525 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (525)
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Showing 1-30 of 525 reviews
Capable and qualified associates at this store
I bought this one item for a total of $4.93, but the associate at store #1961 made my day by taking me directly to the isle and rack where it was stocked, and pointed at it on the rack. Bravo!
by
    • Recommended
    In and Out
    I ran in for two tiny Norfolk Island Pine trees. They're both healthy and look great.
    by
      • Recommended
      Disappointing experience once again
      Be it an appliance or simple plants and flowers from the garden center, this store is in need of help. The customer is not the focus. The customer is NOT always right, but the customer is always the customer. There is no personal interest and concern on anything you buy from the store on Elston. It's a joke.
      by
        Amazing super friendly and helpful staff! Well stocked garden center and overall store!
        I was asked by multiple staff members whether I needed anything. They also knew where almost everything I needed was (or another nearby employee did). Giovanni helped us in the lumber area and cut some wood, and he was extremely helpful.
        by
          • Recommended
          Great variety of landscape items
          Good to buy landscaping items
          by
            • Recommended
            Great Place to Shop
            I have bought my refrigerator and my dryer at this store and they both are running great over the last few years. Service was terrific. I always buy my plants and flowers at this location
            by
              • Recommended
              Friendly helpful Staff
              I did not have to look for Help.They came to me I I i They asked if I needed help without me looking for help.They gave me suggestions and helpful tips. They showed me where to find the items that I was looking for they followed up to make sure everything that I needed I had all that I needed.
              by
                • Recommended
                Always good experiences at the Elston Logan Square
                I have been buying a lot of things from home depot in the past month for a remodel we are doing and I have to say every time I've been to Home depot they employees are friendly and helpful. I really appreciate it.
                by
                  • Recommended
                  Return counter
                  Anabel was very helpful and great in sharing the pro side for points to earn and for future returns by providing my telephone number.
                  by
                    • Recommended
                    Great experience
                    Nancy, who was working at the self-checkout station, provided exceptional assistance. She efficiently guided me through the checkout process, ensuring a fast and pleasant experience. Her friendly demeanor and helpful attitude made a positive impact. Moreover, the entire area was clean and well-organized, reflecting the high standards of Home Depot. Nancy's professionalism and customer service skills truly exemplify the quality and commitment of the Home Depot team.
                    by
                      • Recommended
                      Out with the old in with the new
                      Needed a New Refrigerator for my Trailer . Manny and His Coworker helped me out and save me money . Who don't like saving money so if you looking for something look out for the those Guys . Big help really happy with this purchase
                      by
                        • Recommended
                        Found my Hefty bags but most of all love to walk around.
                        Price was right and variety. I usually get my house cleaning supplies.
                        by
                          • Recommended
                          Amazing people here!
                          I spent a lot of time at Home Depot across the Chicagoland area. The Elston and Levitt Home Depot is by far my favorite. The staff here are kind and courteous and are always there to lend a hand when I need it. A really great group of people here and I appreciate them every day - and yes, I am there every day sometimes multiple times a day.
                          by
                            • Recommended
                            Horrible customer service at night
                            I went ro get a full kitchen set of appliances there was absolutely no one to help me make the purchase in the appliance dept Called Hector the manager he said he was busy and I had to wait for Alex who I'd already waited 15 mins for and was nowhere to be found. Back to ABT I go.
                            by
                              Great store location!
                              I love Behr Ultra, Marquee, and Dynasty paint. Only at the Home Depot! Well, maybe you can find elsewhere, but I won't look any further because HD has my back! Friendly customer service!
                              by
                                • Recommended
                                Great customer service!
                                The whole staff was super helpful and kind, but the gentleman in the lumbar department named Joseph was one of a kind. Awesome guy, great help, overall had a great experience shopping here.
                                by
                                  • Recommended
                                  Reviews
                                  I purchased item at Home Depot and everyone I came across was very helpful and very welcoming
                                  by
                                    • Recommended
                                    Customer service
                                    Good help and good prices
                                    by
                                      • Recommended
                                      Great customer service from Lamont!
                                      I came in with a challenging set of issues to solve for an apartment one of my kids is moving into. Lamont in electrical provided excellent customer service. He gets a 10 out of 10 in my book.
                                      by
                                        Great Help!
                                        Valentina, Alan, Ivory and Alejandro are amazing
                                        by
                                          Worst experience dealing with appliance extended warranty company
                                          I just wish the store helped out with the appliance warranty insurance that was sold to us by Home Depot. We had our refrigerator serviced over 5 times and had to deal with multiple missed appointments, long unpleasant phone calls. We must of thrown out combined over $1000 dollars food, which is expensive nowadays. All we keep hearing excuses. I'm feed up with the process and I'm going to start uploading my pictures and documents on social media. Maybe they will take our issues serious.
                                          by
                                            Great customer service
                                            Employees at this store are friendly & approachable. Employees go out of their way to assist customers.
                                            by
                                              • Recommended
                                              Esteban is an amazing employee!
                                              Esteban, in the garden department, is an amazing employee, so helpful and patient! Best experience
                                              by
                                                Friendly to my pups!
                                                Not only is this Home Depot easy to navigate, their employees are friendly and welcoming to pups! :) Thanks for including our furry friends
                                                by
                                                  • Recommended
                                                  amazing store
                                                  amazing store, neat and clean. friendly employees
                                                  by
                                                    • Recommended
                                                    Great Staff
                                                    I was assisted by an associate each time I was trying to find a particular item. Caitlin was extremely helpful and very professional.
                                                    by
                                                      • Recommended
                                                      Excellent customer service
                                                      On several recent occasions, I have received excellent customer service @ this Home Depot I have many choices to shop for the kind of products offered by Home Depot Because of the customer service @ this Home Depot, I continue to return here when doing errands
                                                      by
                                                        • Recommended
                                                        Best Home Depot in Chicago
                                                        This is an amazing Home Depot. The store is neat, clean, and well stocked with everything I was shopping for. The employees are friendly and helpful. I cannot say enough good things about this store.
                                                        by
                                                          • Recommended
                                                          Very helpful employees
                                                          Been to this Home Depot and the employees are always knowledgeable and helpful for whatever I need
                                                          by
                                                            • Recommended
                                                            Mediocre service
                                                            My only complaint at THIS STORE was that the people in some departments are not knowledgeable or are not present to help me.
                                                            by
                                                              Showing 1-30 of 525 reviews

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