Reviews for Enfield #6214

Unfriendly IF you can find someone, then they act as if you are bothering them when they do try to help. Staff doesn't know what they are looking at, good vs bad product, rude front agent at customer service, poor stocking levels, nothing is where it should be stocked

Look for Brian when you go. He helped me with getting all my counter tops and sinks had a amazing attitude and was super nice and helpful. Best customer service I have ever received

Helpful employees. Nice washer.

I actually had someone ask me if I needed help, his name was Jordan and he was so great to work with!!

Went to self check out and had 2 bolts from hardware that doesn't have tags and need to manually be looked up. Never had an issue at self check out with them before until today. The skinny brunette who was too worried about her phone in her back pocket. Was extremely upset because I asked for her to look up the 2 bolts ( actually do her job). Very rudely she told me to go to a regular register because she was too busy. I was the only person in the self check out.

LASHARIE WAS EXTREMELY HELPFUL AS WE WANTED TO PURCHASE A STAND FOR THE LIGHTS. SHE HELPED US WITH A SMILE AND SUNNY PERSONALITY

I frequent trips to this store and the management and associates are always extremely helpful and kind. Adam the ASM and Sam from the appliance department were specifically helpful this trip.

I received excellent customer service from Lasharie and Brandon at the service desk... They help me with a problem I had with a power tool... You need to hire more people like them...

Delivery service is second to none. Best of the best.

Plenty of staff in each aisle to answer questions and point you in the right direction for anything you need.

These two women ( Janet & Beth) were very helpful. I would like to give them kudos.

Always have a good experience at all stores. Enfield is the closest store.

I try to have a copy of my keys made today's in a row and for some reason they could not get it right. I don't know if anybody else has had this problem could be the machine but I usually like the old way we used to make keys I have never had a problem

We went to home depot to look for paint for our deck not really knowing what to look for or what to expect thankfully a wonderful employee named Emma was able to explain alot about the paints to us and helped us pick the right one for our deck. Thanks Emma!

The purchase of this grill was made so easy by Lasharie at the customer service counter who immediately had an associate Rodney assist loading with another representative. All associates were extremely helpful and knowledgeable thank you.

Your business model absolutely sucks, and you treat your staff like absolute crap. I worked at store #6214 for two months last year, and if I wasn’t laid off by them I would have just quit myself for the job I have now because it was the worst two months of my life. The manager there only cares about himself and no one else, and his assistants underneath them are the same way. I also found him to be a very intimidating person to work for, as I’d be talking with the store’s HR person and I’d hear him next door barking at someone to come in his office. On top of all of this, I was conned by the management staff into accepting a seasonal position, something that was NEVER explained to me when I was interviewed for the job. I was told that I would start out part time whether I liked it or not, and would have to work my way into becoming a full time worker, which I found out was just their way of not having to offer medical insurance to staff. On top of all of this, I found out last week that I was denied unemployment benefits for the month and a half I was unemployed thanks to this circus, one last way they decided to screw me over. Anyone reading this article should take my experiences very seriously before considering working for Home Depot because they favor their upper management staff but treat their lower associates like total garbage.

While there are new faces working in Enfield all the time, some of the strongest and friendliest are still there! Asst Manager Steve, Jesse in hardware (a fellow veteran), Jenna at the service desk, and Steven from garden just to name a few. These are the employees carrying the store from their positions. They all go out of their way to help me as a customer. Whether I need a pack of screws or a big order, they are always happy to help, greet me with a smile and do whatever they can to make my experience great! I wish there was a bigger way to thank them for all they do for me!

Although the store was very busy, we had no trouble finding employees to help us. Employee at the service booth was very helpful in directing me to aisle I needed. After we choose our wood, Randy, employee at the saw, was very helpful in cutting the wood to fit our need. Kimberly at the check out was friendly and efficient.

If you’re shopping for new kitchen appliances, try to find or ask for Shawna. She was the most pleasant, knowledgeable, and FUN appliance specialist.

STAFF IS FRIENDLY AND VERY KNOWLEDGEABLE. HELPED ASSEMBLE CHAIRS FOR ME ON THE SPOT EVEN THOUGH THEIR BUILDS HAD LEFT FOR THE DAY.

I bought a Troy-Bilt brush trimmer that was on clearance and there was a 15% discount on it.

Georgie was amazing in appliances. She was so pleasant and helpful. I would go back to her in a heart beat! I will recommend her to my friends and relatives. She was extremely knowledgeable about appliances and the services offered by Home Depot.

I'm an experienced DIYer but know my limitations. I needed help in measuring vertical blinds using industry standards and not only receive this but in a swift fashion! The tech took my measurements of the outer trim and then cut my vertical blind selection to the correct size based on the installation. The next time I need blinds I'll return to this Home Depot!

Shoppers of Enfield Home Depot, if an associate named Janet is working at the customer service desk, do yourself a favor and just leave. I had the displeasure of interacting with her yesterday which started with her yelling about a dog simply walking into the store and ended with her being rude and annoyed that she actually had to do her job and help me with my return. I’ve had good interactions with other associates so I’d still overall give the store 3 stars but I’m warning you run from Janet and definitely don’t let her near your dog - who knows what she would do!

ITS KIND OF FUN TO SHOP THERE

After reviewing two difference competitors for price, product and service I chose Home Depot. I spoke with Dan Hayden about my ideas, and thoughts. Dan was extremely Professional & knowledgeable, he provided me with excellent guidance/suggestions. Dan takes his time answering any questions and never makes you feel rushed. More importantly he would draw up a 3-D drawing so I can see and understand the concept. His customer service skills are exquisite. Dan is a pleasure to work with. The customer service industry people don’t get the kudo’s they deserve. I will return and will deal with only Dan. He is truly a breath of fresh air.

Customer service is unmatched

The employees are always willing to help the store is always clean and organized

Home depot always state stands behind their products And always sell quality products

Very friendly, and professional