#1 Home Improvement Retailer

Fairbanks #1303

Store Details

Contact Us
Pro Service Desk(907)450-2604
Tool & Truck Rental(907)450-2610
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1301 Old Steese Hwy
Fairbanks, AK 99701
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

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Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Propane Exchange

  • Tool Rental

  • Free WiFi

Recycling at The Home Depot

Did you know?

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Our store diverts waste from landfills by accepting plastic plant pots, CFLs, lead acid batteries, and rechargeable batteries for recycling.

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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot has sold to Trex in the past. This is used for composite decking materials, bringing us one step closer to a circular economy.

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LED lights in your local store cut down energy consumption by 98 million kilowatt hours. Many stores also participate in renewable energy initiatives like wind and solar.

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The Home Depot's core values are based on doing the right thing for our associates and customers, and this commitment extends beyond our stores to our local communities, as well as the environment. We are your partners in environmental sustainability. Learn more about our eco actions.

Store Details

Welcome to the Fairbanks Home Depot. No matter the size of the job, we're here to help you with your next home improvement project.

We pride ourselves on our ability to help with your home improvement jobs. When you need anything from flashlights to curtains, just ask, and our associates will take care of you. Take advantage of free pickup within 2 hours on millions of products using our Home Depot app. Shopping at a hardware store has never been this easy.

At The Home Depot, we're committed to our community. The Home Depot Foundation proudly offers a Veteran Housing Grants Program, which awards grants to nonprofit organizations for repairing or constructing housing for veterans.

You can find us southwest of the intersection of AK-2 and the Johansen Expressway, off Old Steese Highway, near the Walmart. Drop by today and see what's new. Don't forget to browse the local ad before you arrive to know which items are on promotion.

Sincerely,

The Fairbanks Store Team

What's part of The Home Depot Memorial Day Sale?

Prepare to save when you shop The Home Depot Memorial Day Sale. Get great deals on the major items you've been waiting to save on: bathroom accessories, grills, outdoor power equipment, appliances, and more. It's easy to shop for bargains that run from May 16th to May 27th with our mobile app or in person at our store.

Does my local Home Depot still offer Kids Workshops?

Yes, the Fairbanks store does offer in-person Kids Workshops. These in-store events are free and take place every first Saturday of the month between 9am and noon. Registration for kids workshops is now available online and secures your spot at the event. We have a new kit pack every month to keep your little doer engaged. Kits include all necessary craft materials, kit instructions, certificate of achievement, stickers, an apron pin, and a Discovery Education extension activity. Any required tools, such as paint, are provided at the workshop. Kits may be ordered online at our Kids Projects Activities page or picked up in-store if you prefer to participate in the workshop from home. Visit our customer service counter or call us to order your kit.

How do I check the balance of my Home Depot gift card?

Home Depot gift cards are a popular present for housewarming parties, birthdays, and the holidays. DIYers know they're fun to give and to receive. They can be purchased online at homedepot.com or in our brick-and-mortar stores. If you're a recipient, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Use our gift cards to shop online or redeem them in-store, all with no additional fees.

Does The Home Depot Fairbanks offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. using The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when shopping eligible Store Pickup items. We will let you know via email or text message when your order is ready at the store. Bring a valid, government-issued photo ID with you.

Picking up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" text message or email to tell us in the app that you're on the way.
3. After you arrive, park in a designated Curbside Pickup space, which is usually located near the front of the store.
4. Check in through the app to tell us you're here.
5. Wait for us to bring out your order and load it into your vehicle.

Read more about Curbside Pickup.

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Customer Store Reviews

  • 4.2 out of 343 reviews
84%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (343)
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Showing 1-10 of 343 reviews
Lack of help in the warranty process
The 3 ladies in customer services didn't try enough to help me with a warranty. Just give me a number and sent me on my way. I have to spend 250 dollars buying another product knowing my product still have a warranty.
by
    1 found this review helpful
    Great service!
    The employees were very helpful and went above and beyond what I expected. I've been to similar stores in Fairbanks and have had a heck of a time even finding an employee to ask for help. First I needed someone to get the bathroom fixture down for me then after paying for the item I needed help loading it into the truck. Not only did the first man help me, but he went and got a cart to put it on and wheel to the check-out stand. Then the cashier shut down his station light and wheeled it to my truck where together we loaded it. They did it all with a smile and seemed happy to be able to help. It was a very efficient, pleasant and much more positive experience than I ever expected!!
    by
      • Recommended
      Very sad Hone Depot with laughable customer service
      Worst ever. Stores a mess and lots of employees looking the other way or answering “I don’t know”
      by
        Great staff!
        While there are many obstacles to keeping a well-stocked store, at the edge of the world, this company does better than most. Certainly, we do have other choices, even here. The staff at "my store", keeps me coming back, with great service & a great attitude.
        by
          • Recommended
          Damien in electrical was the single redeeming factor of my in store visit.
          This location has friendly staff. Damien was the most helpful, in electrical. The lumber boys were mostly useless, and the treated wood I needed wasn’t in stock anyway, so it didn’t matter. The cashier was friendly, and woman at the pro desk was a multitasking wizard. The physical location is great. My issue is with the website, and BOPUS process. Duck all of that. Never again.
          by
            2 found this review helpful
            Lacks inventory management & lacks customer service
            I consistently leave with an elevated level of frustration.
            by
              1 found this review helpful
              Worst Home Improvement store in Fairbanks
              Customer Service at this store is Apalling, Management is a joke and will say anything to get you to leave and never follow through. The store is a mess and only about 50% of the time can you even find an employee to help.
              by
                1 found this review helpful
                Great customer service!
                Employees are always very polite and helpful
                by
                  • Recommended
                  Great Service
                  I went to Home Depot knowing what the finished product needed to be but not knowing how to make it happen. Two employees, Dino and Travis, filled in all the blanks and sent me home with everything I needed, including easy-to-follow directions. I'm grateful!
                  by
                    • Recommended
                    Will not honor signs
                    I bought a power tool kit that was supposed to be eligible for about $100 off (per a significantly sized hanging with the display). When I went to check out, the associate (not cashier) let me know the promo ended and that the sign just couldn't be removed (which was odd because it slid right out of the metal bracket holding it). She called the manager, that pretty much doubled down and eventually offered me $30 off instead of the $70 or $100 on the sign. I felt bait-and-switched!
                    by
                      Showing 1-10 of 343 reviews