#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(786)388-6302
Tool & Truck Rental(786)388-6308
Store Hours
Mon-Sat: 6:00am - 11:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7899 W Flagler St
Miami, FL 33144
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Customer Store Reviews

  • 4.6 out of 452 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (452)
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Showing 1-30 of 452 reviews
The worse customer service
The worse customer service in Miami
by
    1 found this review helpful
    Always find what you need
    Good people work at this location
    by
      • Recommended
      Best to chop
      Appreciate the service provided by anyone at this Store.
      by
        • Recommended
        Well stocked up store
        Always find what I need
        by
          • Recommended
          Martha Fernandez (Home Appliances department)
          If you're purchasing home appliances - ask for MARTHA FERNANDEZ. Das it and das all!
          by
            • Recommended
            APPLIANCE DEPARTMENT
            MARTHA FERNANDEZ WAS AWESOME, A PLEASURE TO WORK WITH, AND VERY KNOWLEDGEABLE.
            by
              • Recommended
              Great Customer Service
              Mr. Gildardo from the tool department if you West Flagler Store was extremely courteous and helpful
              by
                • Recommended
                Easy returns
                I had to return a kitchen faucet because it was not the right color. Return was quick and easy!
                by
                  • Recommended
                  Had a fabulous shopping experiance at the Flagler Store #6343
                  Super help from HD sales associate, Scott Hart. He is the man! Seek him out and he will get your list all wrapped up. Thanks Scott!!
                  by
                    • Recommended
                    Excellent service
                    I go every week to this store. Excellent service
                    by
                      James at the paint counter knows what he’s doing.
                      I went to 3 Home Depot’s today. 2 of them were absolutely terrible at paint, they couldn’t even make the same color 3 times… James at the Flagler location was able to fix that. For a young guy he sure made the others look inexperienced. I’d recognize that talent quickly if I were you Home Depot.
                      by
                        • Recommended
                        Daniel Cruz
                        I am an HR professional and my experience with this individual was exceptional. He was very knowledgeable, he was very helpful going beyond, he was very professional through this process. He was quick on my questions and was able to find the item that I was looking for.
                        by
                          • Recommended
                          GREAT RETUEN COUNETR SERVICE
                          SEE LUISA CUELLAR DEPT 31 #6343 FOR BEST RETURN SERVICE. SON'T LET HER AGE OR DEMEANOR NOT RESPECT HER SHE KNOWS HER STUFF!!!
                          by
                            Everything is great but
                            Everything is great but I really dislike all the loiters and panhandlers outside it makes everyone feel unsafe
                            by
                              Valeria was the best!
                              She helped me during my check out. Amazing costumer service.
                              by
                                Excellent customer service
                                I recently bought some LG appliances at THD at a better price than any other home store. The delivering company created some issues that THD staff and in particular Ms. Delshondra was able to resolve diligently, going above and beyond. Excellent customer service.
                                by
                                  • Recommended
                                  Amazing staff - go above and beyond!
                                  I had a product to export and Angela and Ricardo were so incredibly helpful! I highly recommend for anything you need to have shipped!!
                                  by
                                    • Recommended
                                    Poor customer service.
                                    I only shop there because it is the closest store to my residence. I constantly have a hard time finding an associate that is helpful. The cashiers in the Pro Extra area are annoyed when asked questions. Will probably not shop here again. It's like they don't want your business.
                                    by
                                      Improvements!!
                                      This store is usually my least favorite in Miami, it's a mess most of the time but I found it has really improved. Everything was tidy, there was adequate amounts of each product. I was in and out in less that 20 mins.
                                      by
                                        • Recommended
                                        Store distribution
                                        I like the store distribution rather than the Bird Road store
                                        by
                                          • Recommended
                                          Nice service
                                          I received a very good service from Carmen in Flagler store
                                          by
                                            • Recommended
                                            Helpful Workers
                                            Building two-story garage in Coral Gables. Had to purchase items the electrician needed. Ample parking space and store employees were very helpful in locating items.
                                            by
                                              • Recommended
                                              Supervisor Steve is an angel very caring
                                              I had to return very heavy materials. Twice was rescheduled for site pick up, the truck to pick up never should up both times. The Supervisor Steve even though it was not his job helped me and came picked those very heavy materials himself. Supervisor Steve your are an angel. Thank you very much and we greatly appreciated you for being so caring.
                                              by
                                                • Recommended
                                                Excellent Store
                                                I live near this Home Depot, I always find what I need and staff are very helpful and do there best to show how to better get my DIY done right.
                                                by
                                                  • Recommended
                                                  EXCELLENT EXPERIENCE
                                                  RACHEL, the customer service representative who assisted us, made the difference in our visit to The Home West Flagler Miami. Unlike other representatives, who tend to put up obstacles when they have to help customers, RACHEL was very professional and very helpful. She showed us a vast knowledge and command of her functions; and with her beautiful smile she was able to solve our problem and gave us the solution we needed. The Home Depot must be very proud to have her on its staff.
                                                  by
                                                    Great store in Miami
                                                    Store is complete with things I need .
                                                    by
                                                      • Recommended
                                                      useless help
                                                      Employees send you to someone else for help who cant even help cashiers unable to ever find prices for anything
                                                      by
                                                        Horrible customer service
                                                        Cashiers were rude not only to me but other customers. Please train staff.
                                                        by
                                                          Excellent Customer service by Sales Associate Mr. Scott Hart. Door's Department.
                                                          Mr. Scott Hart showed all the time his strong work ethics and highly qualified knowledge about the products of his department. Mr. Scott made sure I had everything I needed to have the door installed. I am very satisfied with Mr. Scott’s professionalism and care of the customers like me.
                                                          by
                                                            • Recommended
                                                            Awesome check out experience!
                                                            I was offered help as soon as I arrived at the check out area. The Home Depot employees were there willing and able. They were friendly and even greet you at the front of the store. They offered there help and were quick and accurate scanning my items. I felt satisfied by their knowledgeable approach to service me in a easy and fast way. I will surely return to Home Depot because my shopping experience was positive and satisfying. Thank you Home Depot for your great employees and your awesome service!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 452 reviews

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