#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(928)864-4462
Tool & Truck Rental(928)864-4468
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5005 E Marketplace Dr Ste 110
Flagstaff, AZ 86004
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Customer Store Reviews

  • 4.6 out of 464 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (464)
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Showing 1-30 of 464 reviews
Employees greet you and ask to help
I hate going to hardware stores because there are so many choices. Sam, an employee, helped me navigate plumbing so that I could build a solar fountain.
by
    • Recommended
    Outstanding Service in carpeting and blinds
    Andrea went out of her way to ensure our timelines were met, even though the delay was a misunderstanding on our part. Her professionalism, knowledge and kindness saved the day!
    by
      • Recommended
      Andrea is purely FANTASTIC
      Andrea walked us through the process of choosing flooring from beginning to end. She understood our needs and showed us products that fit our budget and preferences. We could not be more thankful for all the help she afforded us. She was also very knowledgeable about other departments, which came in handy while were browsing for other products. Hopefully you'll get to meet and work with Andrea also. Good luck!
      by
        • Recommended
        Always a great visit
        The store is always good to visit to either shop or browse. Friendly staff.
        by
          • Recommended
          Great Employees
          Fred was of incredible help when we needed to pick out a washer machine. Never have experienced such remarkable service from an employee anywhere in my life.
          by
            • Recommended
            Sale Rep.
            Keep an eye out for Richie, if you are looking for great, friendly customers service... thus guy will help you through the whole shopping process if you looking for electric bulilding and will give you all the lay out so you walk away with everything you need to get the job done an even threw a soda for that extra energy boost ...😂
            by
              • Recommended
              Great store
              I bought some tools and impacts for my boys. Thank you for your helped there finding everything I need.
              by
                • Recommended
                My favorite home improvement store
                My favorite Home Depot. They usually have what I need and the staff are courteous
                by
                  • Recommended
                  great help and product
                  I have been remodeling my home since 2012, 50K + I am still at it, and The Home Depot #0421 has been my store. Thank you for the good service.
                  by
                    • Recommended
                    Easy
                    Quick in quick out easy shopping
                    by
                      • Recommended
                      Super Helpful Team Members
                      I purchased a smart thermostat and both Brianna and Avery were super helpful to find the right model to meet my needs and ensure that the pricing and warranty processes were available and helpful.
                      by
                        • Recommended
                        Glad to have them here
                        Very glad to have them available in a rather remote location like Flagstaff, AZ. The staff including customer service is friendly and knowledgeable, they will go to some trouble to check their inventory and locate a product. The facility is clean, easy to get around.
                        by
                          • Recommended
                          Great customer service by Tyler & Aron
                          I had great customer service from Tyler ( cutting our wood) & Aron at the checkout. Thanks gentlemen. You more than made up for one rude employee.
                          by
                            • Recommended
                            Service people are great.
                            I enjoy going to Home Depot when I need products to build with, or repair anything with, because I find what I need and haven't had to wait in lines for too long. The service people are cheerful and helpful in finding just what I need.
                            by
                              • Recommended
                              Great customer service
                              Sydney, the young lady at the Customer Service counter was awesome. She was friendly, nice, positive, helpful and professional. Great experience. Thank you.
                              by
                                • Recommended
                                Phillip was so helpful
                                The cashier Phillip was so funny, quick and helpful. I generally use self checkout, but he is a perfect example of how machines can't replace people.
                                by
                                  • Recommended
                                  Good pple
                                  Good pple here thank you
                                  by
                                    • Recommended
                                    Manager John Crow Dog
                                    This Home Depot has some great people. An Amazing, Professional and Pleasant person (John Crow Dog) helped us with our shopping task. He is very devoted to customer satisfaction. Will absolutely come back.
                                    by
                                      Fantastic Store
                                      I have been shopping at the Flagstaff East store for going on two years now. I have never been disappointed when shopping here - the store is always neat, clean, well-lit and easy to navigate. The staff has always been super helpful and seems genuinely interested in making sure you've found what you want. I also shop at another store near my other home in Florida, and it's no comparison (and could use some direction from Flagstaff East on how to do things right!) to this store, it's like a totally different place/experience.
                                      by
                                        • Recommended
                                        Washer and Dryer
                                        Associate DP helped me get a Washer and Dryer for my knew home along with protection for it.
                                        by
                                          • Recommended
                                          Dedicated employèes.
                                          Employees are willing to go the extra mile to order your product if need be. Great quality when dealing with the public..
                                          by
                                            • Recommended
                                            Rude MOD Julie, rude service desk associates
                                            Be sure to research every plant you purchase as many are extremely toxic to both humans and animals. We had no clue, planted them with 5 children in our household only to find out they can cause serious harm leading to hospitalization. MOD Julie had zero apologies for this situation.
                                            by
                                              Salesperson
                                              Maribel in appliances was very pleasant, knowledgeable and helpful.
                                              by
                                                • Recommended
                                                awesome!
                                                My husband was in and out
                                                by
                                                  • Recommended
                                                  Great store and great customer service
                                                  Worked with Kaimlie buying a new refrigerator and she has great knowledge of her job and the products very polite and friendly. Every other store employee was also very polite and helpful.
                                                  by
                                                    • Recommended
                                                    Great customer support
                                                    Shylowe helped us today awesome customer support we spend a lot and happy he helped us find all we needed
                                                    by
                                                      • Recommended
                                                      Great experience
                                                      Everyone was helpful, will shop here again
                                                      by
                                                        • Recommended
                                                        Great Service
                                                        We are replacing our floors, and Tyler was a fantastic help. He made sure we got all supplies we needed.
                                                        by
                                                          • Recommended
                                                          Excellent
                                                          Aside from the smell from the local dog food plant, this location, and it’s associates are top notch.
                                                          by
                                                            • Recommended
                                                            Nice
                                                            Give sales person fci7iz a raise
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 464 reviews

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