#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(770)967-5888
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5851 Spout Springs Rd
Flowery Branch, GA 30542
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Customer Store Reviews

  • 4.8 out of 558 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (558)
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Showing 1-30 of 558 reviews
Customer service
My cashier , Luke was very friendly and courteous. I go to several Home Depot stores weekly due to my work, I go out of my way sometimes just to go to the Flowery branch location. It’s clean, and shelves are always stocked. I can get in and out without any complications.
by
    Great customer service!
    Susan did a fantastic job at checkout!
    by
      • Recommended
      GREAT STORE
      THESE GUYS ROCK - ALL DEPARTMENTS !!
      by
        • Recommended
        Best staff ever!
        I shop a lot at this particular store. This store manitains their inventory and typically has what I need. The staff is EXTREMELY helpful from the folks at the desk all the way down to folk on the floor and the loaders. Not only is this store better than many other home improvement stores, its one of the best Home Depot locations as well.
        by
          • Recommended
          Great Atmosphere!!!
          Always happy to go to this store for my needs!!! Friendly people from the time you show up and all throughout the shopping and checkout process!!! The best Home Depot store in the whole area!!!
          by
            • Recommended
            Horrible experience
            I ordered all new appliances. It was a disaster from the beginning. I just received the final piece since placing the order October 8. It is now January 31. Several changed deliveries, damaged products, installation delayed, and no concern from management to fix the problem.
            by
              1 found this review helpful
              Awesome service standards
              Tim was very helpful in locating what I needed today. Very polite, professional and knowledgeable
              by
                • Recommended
                knowledgible employee
                I was looking for the nylon roller for the top of a bifold door and could not find it in the hardware isle. The young man in the doors and windows section knew exactly what I needed and led me right to it. I was very pleased with his knowledge.
                by
                  • Recommended
                  Great Staff
                  Great staff. Convenient location and always have what I need. Dianna is always kind and friendly. Ken is always a great plumbing resource!
                  by
                    • Recommended
                    This Store Rocks....
                    I go to this store 3 times a week and know most of the employees personally. This store has the most professional and caring employees i've seen in along time. There abiity to assist and smile whiling giving great service is priceless. Thanks to all you employees at Flowery Branch Home Depot. God bless and Congrats
                    by
                      Nice employees
                      Went in and was able to find jist about everything, and the employees were fast to help if we needed help.
                      by
                        • Recommended
                        Big Nate was awesome! He helped me with all my lumber needs! He went the extra mile to make addit...
                        Big Nate was awesome! He helped me with all my lumber needs! He went the extra mile to make additional cuts that I needed. He even suggested alternative lumber choices that ended up saving me money! 5 ⭐️ s!
                        by
                        • Verified Purchase
                        • Recommended
                        Big Nate, from the lumber department, was outstanding. After three back surgeries, it's difficul...
                        Big Nate, from the lumber department, was outstanding. After three back surgeries, it's difficult to walk around for a long time, Big Nate was there to help me throughout the whole shopping experience, even going to other areas of the store to get the products that I needed, and loading them in my truck. What a big help he was for me! Thank you, Big Nate! I'll be back because of your outstanding customer service! Jeff Giddens
                        by
                        • Verified Purchase
                        • Recommended
                        this store is used for our home inprovements/garden and yard supplies. We find the items needed ....
                        this store is used for our home inprovements/garden and yard supplies. We find the items needed .The employees are nice and friendly
                        by
                        • Verified Purchase
                        • Recommended
                        Big Nate was very helpful in the whole process of finding out our needs and made sure we got the ...
                        Big Nate was very helpful in the whole process of finding out our needs and made sure we got the best value foe our money too. Cole helped us out and loaded the lumber and made sure we had the needed flag on the end over the tailgate. Everyone was very friendly and everyone we saw asked if we needed help.
                        by
                        • Verified Purchase
                        • Recommended
                        Ask for Nate! If he's in a different department- find him, he's incredibly helpful!!
                        Ask for Nate! If he's in a different department- find him, he's incredibly helpful!!
                        by
                        • Verified Purchase
                        • Recommended
                        Best Home Depot location in the north metropolitan Atlanta area!
                        Best Home Depot location in the north metropolitan Atlanta area!
                        by
                        • Verified Purchase
                        • Recommended
                        We have been on a search for back splash tile. We have visited at least six Home Depot stores in ...
                        We have been on a search for back splash tile. We have visited at least six Home Depot stores in our area (40 mile radius). The display of tile at this store far exceeded any of the other stores. It was located in a well lighted area, not down a narrow aisle. The product was easy to find on the shelves beneath the displays. Someone with a particular attention to detail set this all up, and it has been meticulously maintained. Someone, or the team that put this together, should receive special recognition for this excellently maintained area.
                        by
                        • Verified Purchase
                        • Recommended
                        Nice clean store and staff eager to help and polite.
                        Nice clean store and staff eager to help and polite.
                        by
                        • Verified Purchase
                        • Recommended
                        I am taking the time to write this review to share my experience. This day and age good help is h...
                        I am taking the time to write this review to share my experience. This day and age good help is hard to find but I was fortunate enough to get help from employee Jovany Flores. I was on a mission to build a firewood holder and as it is the summer it is considered an out of season item. Well, another employee pass me off and said they didn't have it, try coming back in the Fall. Unfortunately, waiting would be too long for me as I was cleaning my backyard and preparing to plant my grape vines I had previously purchased from The Home Depot. I decided to go into the lumber building supplies area in search of trying to find a way to build my own firewood stand. Jovany was able to help me come up with an idea and he helped me pick out the wood and concrete stands and cut the wood into the correct sizes I desired and I went home and put it together and had the project completed that day. I had such an outstanding experience that I wanted to share it with others who get discouraged with the lack of "customer service" which seems to be the norm these days. I was very fortunate to have Jovany help me otherwise I wouldn't have been able to complete my project and my grape vines may have died before I could plant them. I wanted to extend my gratitude by making sure Jovany was recognized for his efforts as he did not have to go the extra mile but he did. I am an appreciative, happy customer. Thank you Jovany for your efforts they have not gone unnoticed.
                        by
                        • Verified Purchase
                        • Recommended
                        Usually I can find what I need, but not today. BUT I was lucky enough to find Jim and Jeremy who...
                        Usually I can find what I need, but not today. BUT I was lucky enough to find Jim and Jeremy who found the item I needed after searching several different areas for it. It didn't have a "home", but these two gentlemen hung in there and found the stuff I needed. Kudos to both of them. This is kind of help that will keep me coming back.
                        by
                        • Verified Purchase
                        • Recommended
                        Not all stores are created equal! This store is top notch. The systems run smoothly and the emp...
                        Not all stores are created equal! This store is top notch. The systems run smoothly and the employees are great.
                        by
                        • Verified Purchase
                        • Recommended
                        Was a great visit to store and Destiny ended it very nicely with excellent service.
                        Was a great visit to store and Destiny ended it very nicely with excellent service.
                        by
                        • Verified Purchase
                        • Recommended
                        Received excellent customer service and assistance from the appliance department, specifically fr...
                        Received excellent customer service and assistance from the appliance department, specifically from David.
                        by
                        • Verified Purchase
                        • Recommended
                        Fabulous experience with buying my kitchen appliances... Go see Ms. Stanley in the appliance depa...
                        Fabulous experience with buying my kitchen appliances... Go see Ms. Stanley in the appliance department. She is Awesome.. very friendly, helpful, great customer service, explained everything, very patient, and totally stress free buying experience.....
                        by
                        • Verified Purchase
                        • Recommended
                        Plenty of help, nice, friendly employees, clean store, Connie in plumbing along with Ken are the ...
                        Plenty of help, nice, friendly employees, clean store, Connie in plumbing along with Ken are the best!!
                        by
                        • Verified Purchase
                        • Recommended
                        Clean, stocked and associates are around who can answer questions
                        Clean, stocked and associates are around who can answer questions
                        by
                        • Verified Purchase
                        • Recommended
                        The customer service at this location is great! They act like they want your business. I will v...
                        The customer service at this location is great! They act like they want your business. I will visit this location for all my major purchases.
                        by
                        • Verified Purchase
                        • Recommended
                        I always use this store for my projects. Associates are very helpful.
                        I always use this store for my projects. Associates are very helpful.
                        by
                        • Verified Purchase
                        • Recommended
                        This is a great place to shop. Everyone treats you like an old friend.
                        This is a great place to shop. Everyone treats you like an old friend.
                        by
                        • Verified Purchase
                        • Recommended
                        Showing 1-30 of 558 reviews

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