Reviews for Forest City #263

Blue Eyed Jackie from gardening was amazing helping my find a new chainsaw and recommended products to repair my prior pole saw . Keep it up Jackie !!!

I purchased a grill from the HD in Altamonte Springs. HD offers free assembly and delivery on grills over 399. I specifically asked that it not be the floor model as it is heavily scratched and a couple bolts missing, however I received a grill that was delivered from the HD in Apopka. This items must be been on the floor or in a dirty warehouse for months. The entire grill was covered in caked up dust, four bolts were missing so that grill was not stable and the foldable edge would not stay up. It is extremely disappointing when you pay good money for a bad product, must less have to wait for it.

Milwaukee M18 drill awesome tool well powered and with all the necessary accessories

I went to buy two pallets of pavers during the Memorial sales. The customer service staff LeighAnne was very helpful. She checked with other stores and secured the order very quickly. Everything is done efficiently!

I purchased a Rheem water heater to replace defective unit under warranty & Martha gave me details what to do that was authorized by Lacy. Both these ladies were very helpful with excelleny speaking skills, respectful & highly qualified at what they do.

I had an emergency at the job site, and ran out, leaving paid merchandise there at the checkout at 10:30 am. When I went back at 7:30 pm, PatV and Jackie were all over it and got me in and out in no time with everything I had left! Great teamwork!

Leighanne customer service was amazing. She helped more than expected and had a great attitude and friendly! Our experience was amazing!

I love doing handyman around my home. I just.wish I had more money to buy more tools and stuff from Home Depot.

Joey, Josh and another young man were so willing and wishing to help until their manager Jackie, made it to where they were in trouble for trying. It was apparent they got in trouble (even my 6 yr old asked why they were getting in trouble for trying to help)! Apparently, it was bc the young man left his register (turned his light off) and there was NO LINE! WHAT did he do wrong? I feel bad for getting him in trouble. I shouldn't but I do. Him and his coworker tried to assist this single mother load up but... Jackie manager, made sure to try to embarrass them in front of ALL your customers. Awful

This is my favorite store. It makes my life so much better.

Great team willing to assist their customer's matter.

George and Lisa are two of the best, if not the best, customer service professionals I have ever met. I was there before they closed, and they helped me until after the store officially closed. They could not have been nice and more helpful and I'm still stunned by how much they wanted to help me. They were all smiles and I could not be more impressed.

I have visited three Home Depot’s this week and this one was my favorite. There were plenty of employees available to answer questions and help me find what l needed.

Clean store, helpful employees and always willing to help or answer your questions.

I had to go several times to this store for different items over the same week, each time I found helpful and friendly staff.

I have had to visit the plumbing section of home depot probably 100 times this year because I am forced to remodel a bathroom and have little to no knowledge and some of your team members were eager to help and were very experienced in their knowledge and I found to be a HUGE help. Thank you so much for your service.

Home Depot is great and this store is greatest! All staff try to help customers. They are neat, respectful, and professional. Since I bought my home, almost every other day I go there and I know most of the employees. I've never had any issues in this store. They follow their policy perfectly.

They are always helpful, attentive and go out of their way.

Maria in the appliance department was the best!!!

pretty good team they take care of you . pretty good shopping experince

I've been living here for about 8 years and the service is always exceptional.

I bought a kitchen, appliance, set and received exceptional, professional, and knowledgeable service!!!

So glad I purchased my metal garden stool. I can't wait to use it on my new deck.

We bought this water heater less than a yr ago & after having it serviced by my professional plumber it was found defective. Spoke with asst mgr Pat he resolved our issue & a new water heater order has been placed & we should receive new one in abt 2 weeks

I went to the store to choose a set of a Washer and a Dryer and more than shopping I found two amazing employees who turned my afternoon in an amused and happiest one ! Ms Darlene Ewing and Mr Manny Andrade showed so much love, dedication and knowledge for what they do that I really kept impressed with their excellent performance and attitude towards their role and their unique way to represent the Home Depot Co. I was having a hard time to choose which brand of washer and dryer were the best and the features I was trying to find in them since they have a wide variety of those appliances ! These lovely employees stayed for an extended amount of time making sure that I and even my mom could buy what we needed even when picking the color. Ms Darlene used her computer to show me the different shades of colors, prices, discounts, special offers...She did so great that I waited till the next day when her shift started to buy my set and so I happily did ! I took the online Survey and suggested The Home Depot Staff to really recognize and reward these employees as we, the customers need that kind of outstanding service to make our shopping experience a pleasant memory. I feel very honored by saying that every time I visit the Home Depot store in Altamonte Springs I see abundant proficiency, skills, kindness and knowledge among all the departments. Thank you ! I deeply appreciate the opportunity to show my feedback ! :) Migdalia Aileam Liranza.

Once I find someone at the store to help me ; they are generally friendly and very helpful.

I bought a new washing machine several months ago. Sales people were very friendly and helpful and knowledgeable.

Was frustrated at 2 other Home Depot's trying get buy some Ryobi deals. Lori, Lisa and Starr saved the day!

I bought my washer in late September, and I love it.

We always end up here, even when we scout out the competitor across the street. Always a pleasant experience. Associates are always welcoming, friendly and helpful.