Reviews for Fresno #663

Henry over at the kitchen appliance department went above and beyond in making our shopping experience a breeze. Thank You Henry!

Earl and Andrew what a team atmosphere

Henry was awesome! He asked us some questions and based on the answers pulled up 3 choices of fridges on his computer. He then showed us the ones he had available on the floor. He was very knowledgeable. Even though it was very busy, he always returned to us. We will be returning to buy a new stove from Mr. Henry!

What happens to customer service and being kind??

This store is set up pretty similar to others. The nice thing about this one is that there are actually employee around if you need help. At so many others we have always had to wander around for a while before finding an available employee.

I bought.sealing tape.and it worked very.good it's very professional

Took my elderly mother to buy new refrigerator. Dreading this experience, Diana made it a pleasure. She was very helpful explaining our options and completed the transaction in a timely manner. Great associate!!

I purchased a air vent and the employee‘s new right where to find them and help me match them up

This home depot experience was the worst for me, nothing but miserable and angry employees right here.

I was glad I drove out of the way to this store. The other home depots in Fresno make it impossible to get help in store to find things because they will page employees, you wait 15 mins, and no one shows up. Here they help you look it up on your phone, their phone, or they know where it is. The cashier Vanessa is also super nice here, I've seen her a few times since we are updating our house, and she makes check out super fast and but is personable and even asks how your day is going.

Cashier Lakitha was so helpful today. Very nice and polite and extremely helpful :)

Very unpleasant experience with Mary Lou. She’s rude and unprofessional

I buy many products and have always been satisfied

Went in for some ryobi tools that online said they had plenty. Display was a complete mess and couldn't find some of the things I wanted. Took 20 min for someone to help me. I've been to other homedepots and have had a better experience.

Excellent customer service! Jonathan and Sandra! Very friendly! Sandra knew exactly where I needed to go and Jonathan is also very helpful

Britany was an amazing cashier super friendly made my paying experience at self check out wonderful

Cashier Marylou was the only employee who was fast and friendly and very professional, personable at my visit with Home Depot 0663

I purchased some horizontal blinds for my living room. Very pleased with my purchase.

Terrible customer service

The pro desk has improved so much in these past months , they hired wonderful people such as a young lady named Natalie who gives the best customer service!

ONLY STORE CLOSE BY THAT HAS WHAT I NEED ,BUT NOT HAPPY WITH PERSONAL WORKING IN THEIR AREAS THEY HAVE NO EXPERIENCE ,NO TRAINING, JUST STAND THERE CLUELESS

Henry from the appliance department was so helpful. He was efficient and knowledgeable about the products he sells. Appreciate his help and making this experience as easy as possible. Thank you

Called in to check if an item was available. Mong, the employee on the phone stated there was one left and would put it aside for me. He did exactly that when I picked up.

I like good service..everyone is doing their job to help customers..the right way.

I found everything I needed. Which is extremely tuff during this times. The cashier Israeleah was extremely polite and had a great attitude

I buy all my lawn mowers Hondas

I bought plants and vegetables for winter

I’ve always had a good shopping experience here.

Employee Henry HXS1555 was rude and condescending to me and my family. h was rude and condescending

Very nice cashier!!!