Reviews for Ft Pierce #283

Store manager is a joke she looks like a clown and associate at desk don’t know what’s going on awful experience

I called the store and immediately got an associate to answer my questions related to a ceiling fan. We verified it had all the features I required. I had received a fan that I ordered without all the features I needed. This required me to come to the store to turn in the wrong Item I ordered and to order the correct Fan. I went to the service desk as instructed and the whole process was complete in less than 15 minutes.Jamie was well informed, courteous, and efficient. Thanks Jamie.

At the holiday season I did not expect to be treated so kindly. All employees were helpful but especially the two in the garden area the cashier Edwin but unfortunately I did not get the name of the employee who assisted me with my purchase loading and unloading. He was great!

The store is very helpful and friendly when you walk in.

The associated were friendly and helpful.

Home depot has a good stock of Christmas decorations and lights and is a convenient place to get last minute Christmas decor.

The employees at this store are generally helpful and friendly.

I shop here often and staff is always pleasant and helpful

Terrible!!! I asked for help FOUR times. No one came. The store wasn’t even busy. I only gave one star because it wouldn’t allow me to leave 0 stars.

Great people and great prices!

The store was clean , products was easy to locate throughout each aisle, the Pro Desk cashier Gigi was friendly and professional she truly give the meaning of great customer service.

Great store to visit, The staff will try to help you no matter what your looking for!

good

Cashier,Diane is topnotch and little Spanish guy,upon entry,friendly and there to serve.

Nobody had any idea or who to get regarding a simple key issue

Well a couple months ago we were remodeling our kitchen we ordered appliances with your very expensive high-end products we ordered a cafe cooktop. Well the cooktop took forever to get here the first time it was delivered it was smashed and broken the second time it was delivered it was smashed and broken I called the manager at the Home Depot store he got on it right away and after weeks and weeks we finally got the cooktop the manager there of the appliance department was awesome. I don’t believe it was Home Depot‘s fault... I believe it was the delivery people‘s fault. Apparently they don’t take their job seriously, and they’ll hire anyone to move their product. The delivery personnel come dirty they smell half of them don’t even speak English they just drop off your appliances and they have no care concern for your home or the product that you bought. I think Home Depot needs to think of a better way to deliver the products that they’re selling with Care and concern and respect to peoples homes

Love the store always find what I need. employees will help me in ordering .

Very knowledgable and friendly employees.

Many of the employees in the store have very poor customer service skills are either not around leave when they see you coming or very short when answering a question. Appropriate training and building on positive attitude could help greatly.

the store was very clean and the items I needed were easy to find.

You need more Associates working the floor and know what they're doing

The only problem I can see at this store is the employees are spread too thin. Hard to find one when you need one

Extremely lazy individuals who work here. When asked for help was deferred 3 separate times to someone else, even though the individuals i approached ( 3 younger men seemingly hiding in the back far corner of the lumber dept ) were not doing anything other than talking and laughing amoung themselves -- we ended up standing around and waiting for help to arrive for another 20 mins. This was incredibly annoying and was just the last straw for myself and my wife. After many chances of ordering products to show up and then stand around and wait some more because someone didn't " assemble" something or the people who pull the products are "on break" == its just always an excuse and no one seems to truly care that they even have a job. For a company who just celebrated 40 yrs in business and whose owners are multi millionaires several ties over now, the company is headed in the wrong direction and not managed by adequately qualified individuals who pay attention to the details and make sure the customers ( who has made this company extremely wealthy ) are happy.

Today, I was skipped in line at the Customer Service counter on the north side of the store near the garden center. In spite of my polite and continuous protests, I was ignored by customer service personnel. When I was finally called up to the counter, my still polite comments on line skippers, "entitlement" and store procedures were still ignored by customer service personnel. How do you think that made me feel?

I was in a hurry today and the young lady in self check, I believe her name was Yuri, really helped me to find what I needed for my project today.

Good place to shop and good customer service

The Home Depot has a larger selection of many more items than the other hardware stores provide.... And there representatives are very helpful that work in the special sections they can help you locate what you need and they're very friendly and courteous have a great attitude most of them that I've dealt with never gave me any problems it was a good experience and very positive I'm very grateful for the home Depot store in our country... God bless America

I received superb service in the paint department. I do not know her name, but the woman in the department that helped us on Memorial Day was very friendly, answered our questions, facilitated our paint order with efficiency. Thank you.

sales associate Ann so nice and funny enjoyed my experience

Courteous helpful employees