#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(770)535-4184
Tool & Truck Rental(770)535-4180
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
924 Dawsonville Hwy
Gainesville, GA 30501
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Customer Store Reviews

  • 4.7 out of 516 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (516)
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Showing 1-30 of 516 reviews
Rain Ain't a Bad Thing at Home Depot
When I walk in the door at Home Depot this morning it was raining but when I came out my day was so much brighter because of the employees at Home Depot Thank You Home Depot
by
    • Recommended
    Some rude employees and even after asking for help this older gentleman just walked by me as he never saw me!
    Get your employees on the same page the store is up and down!
    by
      • Recommended
      Never a disappointment!
      I always choose to come to this Home Depot, mainly because it's convenient to my house but the store is clean and well stocked. If they dont have it the associates are always willing to place an online order for you or tell you what nearby stores do carry the product. I have never had a bad experience at this store.
      by
        • Recommended
        Nice happy thanksgiving days
        Very good service thank you !
        by
          • Recommended
          Great Service and Employees
          I was so excited to get the quartz countertops I was dreaming of at an affordable price! The HLSims countertop people came to measure in a fair amount of time, they are helpful knowledgeable and friendly. I appreciate that I can talk with a real person who answers the phone @ HL Sims
          by
            • Recommended
            The Customer has a Responsibility too!
            Your time, travel, gas, and money seeking the right product and service(s). If it's not working for you, simply ask, 'Home Depot' will respond.
            by
              • Recommended
              Step it up Gainesville
              This store needs attention from the district management team. It is not living up to the Home Depot Core Values when it comes to engaging with customers in the aisles.
              by
                Great staff and signage to direct throughout store
                Friendly helpful and knowledgeable staff
                by
                  • Recommended
                  Free standing steel shelves
                  I have purchased the same shelves in the past. Not only are they durable they are pleasing aesthetically for my pantry and for my laundry room.
                  by
                    • Recommended
                    I can Brouse for hours
                    Walking in a Home Depot is like a kid going to a toy store.
                    by
                      Excellent customer service
                      I truly appreciate Jeri and store manager Jesse. They understood the needs of our high school band and were helpful in accommodating us. We will definitely recommend Home Depot anytime there is a need that they can meet. Home Depot has such a wide variety of items, there are not many needs that they cannot meet.
                      by
                        • Recommended
                        Lghting
                        Went to look for a floor lamp for my father-in-law’s birthday. They had a good selection and a salesperson walked up and offered yo assist. In these post COVID times I was pleasantly shocked. Great service and product.
                        by
                          • Recommended
                          Wonderful staff
                          I purchased a patio set and everyone was so helpful!
                          by
                            • Recommended
                            Great customer service.
                            The best customer service I've had in a long time.
                            by
                              • Recommended
                              Paint service
                              I bought paint yesterday and I’m glad I went in the afternoon there’s better service then in the morning time .
                              by
                                Great store
                                These days it’s hard to get good customer service anymore and believe me I’m in the business! I found the dish Home Depot has exceptional customer service their employees generally seem happy to be there! And they’ve always been helpful since day one in my experience.
                                by
                                  • Recommended
                                  Great employees
                                  Derek was fantastic! He helped me find what I needed! He was caring and took time to ensure I had the right thing! Thank you Derek!
                                  by
                                    • Recommended
                                    great store, great location
                                    i was inform from other location to go this store to find my items that i was looking for beouse other store was out of stock and when i get to Gainesville, they help me all the time great place to go
                                    by
                                      • Recommended
                                      Awesome customer service
                                      Awesome customer service provided today by Nita!
                                      by
                                        • Recommended
                                        Specialty people
                                        The speciality people in appliances and flooring are the best at customer service. I had rather have purchased a new range to match my stainless steel refrigerator we ordered that had a white top with coil stove eyes rather than black but it was not available.
                                        by
                                          • Recommended
                                          Great help
                                          Nita, cashier, very helpful and pleasant..
                                          by
                                            • Recommended
                                            Fantastic Experience
                                            Great staff, knowledgeable, responsive to questions and very patient. Great quality cabinets and a huge selection of colors, trims, countertops......
                                            by
                                              • Recommended
                                              Great customer service.
                                              Outstanding customer service.
                                              by
                                                • Recommended
                                                Horrible employee
                                                Disrespectful Nita was rude, and horrible by not coming to assist me with a handheld scanner at the self checkout register being it would not work. She instead stopped to talk to another customer; then she tried to obstruct my transaction when it started working being when I told her I had it she attempted to perform the purchase instead of letting me self checkout!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
                                                by
                                                  slow response
                                                  I needed some lumber pulled down. The cashier called four or five times on the intercom until help arrived. Waited about twenty minutes. The cashier was very helpful and pleasant to talk to.
                                                  by
                                                    Friendly and helpful
                                                    I bay my floors and l have great prices
                                                    by
                                                      • Recommended
                                                      Friendly employees
                                                      The employees were very helpful and friendly, especially Christine.
                                                      by
                                                        • Recommended
                                                        GAINESVILLE HOME DEPOT IS AN AWESOME PLACE TO SHOP!
                                                        VERY KNOWLEDGEABLE, FRIENDLY, AND HARD WORKING EMPLOYEES AT THIS STORE. COREY AS MANAGER IS ABOVE EXCELLANT AND ALWAYS SOLVES PROBLEMS AND ISSUES IN PROMPT DECISIVE MANNER THINKING OF WHAT IS FAIR FOR BOTH COMPANY & CLIENTS.
                                                        by
                                                          • Recommended
                                                          Love the Gainesville Home Depot
                                                          This store is staffed with helpful, courteous, and friendly people. You never have to hunt around for someone to help you and it seems that whoever you ask for help, they will either help you quickly or find the appropriate person who is better able to help. The store is organized and clean and the plant selection is awesome.
                                                          by
                                                            • Recommended
                                                            Charles is the best cashier!
                                                            We checked out through the line with Charles and he had the friendliest attitude of all( so we went to his line instead of others).
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 516 reviews

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