Reviews for Grand Haven #2780

The staff are very courteous and helpful. I like being able to order online and pickup in store. Helps reduce wasted trips to get a product I need.

Nancy in Appliances was awesome to work with. She spent all the time we wanted to help us figure out what would work in our kitchen. She never left us to talk to others. She stayed with us through the whole shopping trip. Can’t recommend this store enough. Great customer service.

This store is perfectly located for me. They always have the higher end quality products I desire in stock. The staff is does a nice job at helping me when I need help but also leaving me be when I don’t need any help and am set on quickly getting what I need and getting out of there.

They are exceptional employees! My experience was great. I bought a lawn mower from them and I opened a charge card they took their time with me and explained everything completely! Just very kind and patient! I will continue to shop there and tell others about the wonderful service I personally received .Great job Home Depot!!

Staff has little interest in helping customers and shelves are not adequately stocked.

I always look forward to my visits to the Grand Haven Home Depot. On my most recent visit I was immediately greeted by employees that were extremely friendly, knowledgable, and eager to help me find everything that I needed to complete my home improvement project. When I went to another department I received the same friendly and helpful service. I would gladly go out of my way just to experience this pleasant shopping experience.

Great place to shop for the home.

Clean friendly helpful staff. They are right there to help you.

The associates in lumber and composites were very helpful in getting additional stock down to meet the quantity I required. It was nice to be treated as a valued customer and not an interruption. Throughout the store, the associates seemed happy and helpful.

There is always someone there to help out with whatever I need help with..

Richard, cashier in the Garden Shop, always brightens my day! The only suggestion would be to have employees circulate a bit more. I easily found several suppliers/stockers who weren't Home Depot employees, and then finally located 3 orange-vested staff talking together. Maybe they were in training? Otherwise, your store is well stocked, and even the suppliers were very pleasant!

Clean store , helpful employees. Pleasure to shop here

Employees are very helpful. Eager to assist.

The store was fine. But I do not recommend the flooring department for ordering and installation. Poor Communication, poor training and mistakes led to ultimately wasting much time, and ultimately left us without planned flooring installation and in a pinch, having to go elsewhere... very stressful and frustrating.

Associates were very helpful! Al and Warren helped me find all the parts on my list sent from my contractor.

Nancy in appliances us very helpful and knowledgeable with products. She helped us to find the perfect summer beverage refrigerator and did not push us on products that were more than what we need. She is extremely friendly as well!

I have always found the employees at our Grand Haven store to be readily available and helpful. If they do not have the answer, they find someone who does. In addition, I've had employees to go out of their way to help me. At 73, this is a real plus.

Always a great visit. Thanks everyone!!

Great Store! Friendly Staff!

Excellent customer service!

We always have the best customer service at Home Depot in Grand Haven. Such amazingly helpful staff and always willing to help. The staff work hard to ensure customer satisfaction. Store is always clean and well stocked!

I like shopping at your store where every thing is there and no waits on products

it is nice to walk into a your store and the greeter tells you where to find the products

Juliana in paint is extremely helpful and goes above and beyond to help the customer.

Everything was laid out well and organized. The two associates I talked to, Nick and Brad were very helpful.

This is my go-to store for many fix up and building items. Staff is friendly, store is clean, I know where things are usually. I love going to this store and have found many quality items for our new home.

From the service desk to the key kiosk to the check out, I appreciated the wonderful service.

I love that the employees take you to the appropriate places to find what you need. Very friendly and helpful employees.

BIG THANK YOU to Ms. Juliana in the paint department. She's the "Wonder Woman" of paint and stain. She practically flew over the counter to help me pick out paint swatches for a friend who was struggling on what colors she wanted for her new house. Then, Juliana helped me with some stain questions that I had for one of my own projects. I frequently visit the paint department since my hobby is refurbishing furniture and own an old farmhouse. This visit was made more enjoyable then in the past due to Juliana. Sincerely, Alison

Extremely poor customer service. Employees were not honest concerning delivery dates