#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(510)259-3404
Tool & Truck Rental(510)259-3410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
21787 Hesperian Blvd
Hayward, CA 94541
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Customer Store Reviews

  • 4.4 out of 305 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (305)
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Showing 1-30 of 305 reviews
Professional and friendly service
I bought some paint for improving my house. Cashier Kayla was very professional and friendly explained the product in detail.
by
    • Recommended
    Great place
    One of the friendliest hardware stores in the Bay Area.
    by
      • Recommended
      Shopping for a Rosemary
      I needed a plant and I can always rely on garden section
      by
        • Recommended
        Great help!!
        Your employee, Fatima was a great help!
        by
          • Recommended
          5 STAR Customer Service
          I don't love the thought of going to the hardware store but this is by far my favorite Home Depot in the Bay area! Customer Service is supreme. I do not mind a long wait in Li e when I am acknowledged. I feel like a valued customer when I shop here and the prices are an added draw.
          by
            • Recommended
            No customer service
            Walked past 10 people and no one asked to help.
            by
              It's Either Great Or Horrible...
              This place is either great or horrible...how can I sum it up!? One trip: I get what I need, am helped by the staff, and checkout is a breeze. Another trip: I get what I need (IF they have it), all staff ignore me, and checkout is a nightmare!!
              by
                • Recommended
                1 found this review helpful
                Helpful
                Always gave everything we need.
                by
                  • Recommended
                  Best HD store
                  The best homedepot branch
                  by
                    • Recommended
                    All departments in the store are well organized
                    I buy every month and every month I’m always satisfied
                    by
                      • Recommended
                      Great cashier ever
                      Kayla is very friendly and helpful!
                      by
                        • Recommended
                        Do NOT rent pressure washer from here!!!
                        This store cost me about 5000$ because I showed up to a job with their pressure washer a gas powered 3000psi that worked like an electric one. And it also leaked everywhere from every single connection.. my customer was upset so was i. Oh they also accidentally doubled charged my card and had my account completely drained for 3 to 4 business days..
                        by
                          Helpful Cashier
                          Erica was professional when she greeted me. She helped me check out fast. I appreciated the service I received. Thank you.
                          by
                            • Recommended
                            Home Depot has what you want
                            Both my friend and I needed a lot of items. We found everything we needed
                            by
                              • Recommended
                              Great Service above and beyond the Call of Duty.
                              In visiting the Hayward Home Depot, I had a Great Experience While shopping at the Hayward Home Depot , I had a Great Experience in the Garden Section
                              by
                                • Recommended
                                Very clean very helpful staff
                                I walked into this store countless times, they always have good vibes here
                                by
                                  • Recommended
                                  Great worker / very helpful and friendly
                                  Ami helped me at the self checkout I had a problem with the money dispenser, she went out her way to help me get my money back out, she then opened a lane that was closed to help me get my items and leave quickly. Very friendly and helpful deserves to be noticed for her kind actions.
                                  by
                                    • Recommended
                                    Hayward
                                    home depot hayward 1017
                                    by
                                      • Recommended
                                      Home Depot store 1017 outstanding customer services
                                      i purchase tiles for my bathroom and vanity also lights
                                      by
                                        • Recommended
                                        Very easy visit
                                        I was purchasing appliances and the sales associate remembered me from my last visit and very helpful and pleasant I bought products right off the floor employees loaded them on my truck for me and I took them home and didn't have to wait for delivery.
                                        by
                                          • Recommended
                                          No photos
                                          No videos or photos.
                                          by
                                            The Home Depot on Hesperian,Hayward has the best service
                                            I went to several departments and the sales reps were knowledgeable, helpful, and kind!!!!! Wow and Thank You
                                            by
                                              • Recommended
                                              Rude employees, Can't find items shown as "IN STOCK"
                                              Too many times items that show as in stock at this store online can't be found. Employees are rude and not helpful in finding this items-- they're just indifferent, and say this happens a lot.
                                              by
                                                Terrible
                                                I came to get charcoal and lighter fluid I usually don’t come here but one day before the 4th of July I It crowded and out of stock at most stores near me. I was watched like a hawk at self check out the man was on the side me . And close as while I put in my pin do not come here if your not Mexican or white they just assume your thief I won’t be coming back
                                                by
                                                  Clean store great cashier service!
                                                  Keep in mind this was near closing time 9:45PM. This Home Depot was very clean and organized. Customer service was lacking on the sales floor, but the customer service was greatly improved at the register. Thank you Aldona for a friendly interaction and a quick check out.
                                                  by
                                                    • Recommended
                                                    Horrible 5 item max for self checkout
                                                    Was allowed to use an empty self checkout stand because I had 10 items and was sent to one open register to wait over 15 minutes to pay all while the set checkout was available the whole time and employees just standing asking everyone to wait in line
                                                    by
                                                      Charge extra
                                                      Check your receipt because if you charge extra it will be a headache to get your money back
                                                      by
                                                        GREAT SALES REP-SEPTEMBER YOU ARE AWESOME!!
                                                        Our sales rep is great and very knowledgeable. This man goes above and beyond everyone we make a purchase there! Thank you!!
                                                        by
                                                          • Recommended
                                                          Great Customer service from Cashier
                                                          I enjoyed my shopping experience at Home Depot and was catered with great customer service from the cashiers Skyler and Julie. Great service
                                                          by
                                                            • Recommended
                                                            Great store, friendly employees
                                                            We do all of our home improvement and project shopping here. Everything is easy to find and the employees are all kind.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 305 reviews

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