#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(989)366-3104
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2241 W Houghton Lake Dr
Houghton Lake, MI 48629
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Customer Store Reviews

  • 4.9 out of 531 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (531)
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Showing 1-30 of 531 reviews
Great customer service
Helene at cash out was extremely helpful and patient!
by
    • Recommended
    Laurie, in paint department has been extremely helpful in the many times we have been there for different painting needs and advice.
    Painted six rooms and each time we were there for paint, or tools,Laurie helped us through any problems .
    by
      • Recommended
      STYLE WELL STAINLESS STEEL WASTE CAN
      The "STYLE WELL" Stainless Steel Kitchen waste can I bought for my Kitchen is perfect and ideal for @ the end of my Bar Counter... Flat back and shaped like a "D" 25" tall Love it
      by
        • Recommended
        Great people
        Every time I go in no matter who’s working I am greeted with a smile
        by
          • Recommended
          Great & friendly services
          I'm not a handy women but I do have home projects & up keeping to do. Staff always knows what I'm looking for and assists me in knowing how to properly do things .
          by
            great customer service
            i strive on customer service. i also want to interact with employees to see how they do with the unknown shoppers. its great to see they all are doing well in this home depot
            by
              • Recommended
              Electrical Department
              Jon Peckat in the electrical department is extremely knowledgeable!
              by
                • Recommended
                Above & beyond employees
                My husband bought a drill today & "Mark" went above & beyond his duty to help us out. Next time I'm in the Houghton Lake store I will be looking for "Mark" if I have any questions.
                by
                  • Recommended
                  5 Star Generator!
                  Am so glad our local Home Depot stocks Briggs & Stratton generators!
                  by
                    • Recommended
                    Fast check out
                    Its easy to go in find all the items we need there is a large selection and check out quickly. The employees are helpful and kind.
                    by
                      • Recommended
                      Friendly staff
                      I just ordered a new furnace from home Depot and the process was extremely easy and they were fast coming out and installing it. The furnace guy Corey was really knowledgeable and addressed all of my concerns. I couldn't believe how fast they moved.
                      by
                        • Recommended
                        Great shopping trip.
                        The only thing about my trip to your store that I didn't like, and I guess it's my fault for getting old and not paying enough attention was that no one asked me if I was a Veteran. I could have said why yes, I'm a twice decorated U.S. Army combat Veteran and maybe left the store with about $180.00 still in my pocket. Other than that, it was just another great shopping trip to the Home Depot.
                        by
                          • Recommended
                          Great customer service
                          I purchased some material at Home Depot and while there I was looking at snow blowers. Home Depot price was a little more expensive that the same product from another store that was on sale and Home Depot matched it. That sole me on going to HOme Depot 1st next time.
                          by
                            • Recommended
                            Great local store
                            Outstanding employees all.
                            by
                              • Recommended
                              Favorite Store
                              I have purchased many different items from this store and what I don't find in the store they usually have online. You would be amazed at the amount of items that are offered that you would never think of.
                              by
                                • Recommended
                                Mostly have what I'm looking for
                                It is one of the smaller stores but usually is well stocked
                                by
                                  • Recommended
                                  Nice people Nice store
                                  I had been given as a gift a DeWalt Orbital Jig Saw, and it was defective from the start. A new one was needed to finish a project, and I needed help selecting one that would actually work. Mark in tools asked about the project, and gave me several choices with pro/con of each. The Ridgid 18V Octane Jig Saw was chosen as being that I already had batteries that would fit from my other Ridgid products, (drills). Used it for the first time today, and I am sold!
                                  by
                                    • Recommended
                                    Like Home Depot But Not The Top Soil They Sell
                                    Home Depot has been our go to place for al of our home projects. We purchased 20 bags of top soil for our outdoor project and the top soil had clumps of clay, roots hard plastic mixed in it. After taking our all the "junk" we had about 3/4 of a bag of usable soil.
                                    by
                                      • Recommended
                                      Employees are always very friendly and helpful at this Home Depot.
                                      Employees are always very friendly and helpful at this Home Depot.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Had such a nice employee named Becky who helped me tonight. She really went out of her way to ge...
                                      Had such a nice employee named Becky who helped me tonight. She really went out of her way to get everything done that I needed
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Worth the drive to shop in a store that has staff, products, and an actual understanding of custo...
                                      Worth the drive to shop in a store that has staff, products, and an actual understanding of customer service.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Great store. Very helpful & clean. Love the licensed plumber in the plumbing department. He was a...
                                      Great store. Very helpful & clean. Love the licensed plumber in the plumbing department. He was awesome!!!!
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Always friendly employees and it's rare to see something that is out of stock. It's easy to find ...
                                      Always friendly employees and it's rare to see something that is out of stock. It's easy to find what you need at this store.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      There are a few mom and pop hardware stores in the area but this is the only big-box store. I us...
                                      There are a few mom and pop hardware stores in the area but this is the only big-box store. I usually have about 5 different items I'm looking for and I know i can more than likely get everything there and more.k
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Very helpful employees. This store was out of the item I was looking for, but instead found some...
                                      Very helpful employees. This store was out of the item I was looking for, but instead found something better. Would highly recommend this store.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      This Store is Awesome, the Tall Older Guy in Hardware is Very Knowledgeable he Knows His Stuff.
                                      This Store is Awesome, the Tall Older Guy in Hardware is Very Knowledgeable he Knows His Stuff.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Very friendly and helpful staff. On this visit our cashier provided us great unsolicited advice ...
                                      Very friendly and helpful staff. On this visit our cashier provided us great unsolicited advice on the product we had chosen to treat our burning bush for aphids. She made us feel extremely confident in our choice of product.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Phoned in an order for lumber. Terry was very helpful taking my order and the order was ready wh...
                                      Phoned in an order for lumber. Terry was very helpful taking my order and the order was ready when I got there to pick it up. Felt safe, everyone that helped me was friendly, courteous and had their Covid mask on. Thank You for what you do, I appreciate you !!!
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Mike, Lisa and Sean really stepped up to help me return a ladder. When the delivery company didn'...
                                      Mike, Lisa and Sean really stepped up to help me return a ladder. When the delivery company didn't come through they really went above and beyond to help. Big thanks to all of them. I will definitely be shopping there again.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Horrible customer service by the cashier. All other aspects of the purchase went perfectly only ...
                                      Horrible customer service by the cashier. All other aspects of the purchase went perfectly only to be totally ruined by the last person to interact with. Would not scan a printed coupon that was sent to my email by Home Depot until management had to become involved. Either train these people or get competent individuals to do the job. The world needs ditch diggers
                                      by
                                      • Verified Purchase
                                      Showing 1-30 of 531 reviews

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