Reviews for Humble #576

Bought this Champion power washer with the Honda motor and cleaned the exterior of house. driveway, patio, and my vehicles MONEY SAVER

I went to Rhonda the cashier and politely asked how can i get mulch because its all outside. She said i can pay there, no problem i did, but she did not ask for my military id. I said how can i get my id and she said, "YOU NEED TO TELL ME THIS BEFORE I RING YOU UP." I gave her my phone number and she said that its NOT my phone number. I have a masters degree in business. i think I know my own number. HORRIBLE, NASTY ATTITUDE ON YOUR EMPLOYEE. My number is correct in the system and online. She entered the number wrong but told me I don't know my own number. These uneducated employees have no idea what good customer service is.

Refund and repurchase

I just bought a new DEWALT LAWNMOWER BEACUSE OF THE SERVICE I GOT FROM THE SALEPERSON

Johnathan an Sayrai made my experience great. They were so amazing that I won’t even speak about the negativity on this visit. They were very helpful.

The young salesgirl Priscilla was very helpful, courteous, knowledgeable and very easy to understand.

Mery and Joel are exceptional employees that go over and beyond.

I purchased a new refrigerator on 01/15/2024. Was told that it would be delivered by Thursday the 18th. Delivery service canceled delivery due to bad weather in Houston!? Reveled did the 19th and canceled 4 hours later, again for bad weather. Now it's accelerate for Monday the 22nd. Called the store and Mgr Josh, gave me a discount on refrigerator for inconvenience. Hopefully, no more delays. Currently using ice chests to keep food cold!

I've found good quality tools and parts here at reasonable prices. The staff is knowledgeable and friendly and very helpful. I've been to other locations where you couldn't find anyone to help, and if you did they were indifferent to your needs. Definitely recommend the Humble, TX store and it's my go to location!

Thanks for all the service!

I buy all my Eco-logic products here as well as other things and have never had any issues with anything I buy.

The managers are very helpful. They have provided assistance with all of my questions or have directed me to someone who was able to help me.

Priscilla in the appliance section made everything so simple and easy. Very professional and knowledgeable and patient with all the concerns. Next appliance purchase and we are back at Home Depot.

Very great shopping experience

Very friendly staff, convenient spot

I went to Home Depot to buy a Rheem water heater. The subcontractor (ARS Rooter) salesman came to my house to assess the installation prior to delivery. He told me Rheem was no good and talked me into a more expensive Bradford White. Then he charged me for a 40gal but installed a 30 gal. Problem not resolved and may have to go to small claims court. Such a waste of time and money.

My son and I bought wood to fix a fence, and everything went smoothly, and I am very satisfied.

Had to pull my own will call because the store didn't have my order ready after a whole day

We walked into this store after having a terrible experience at another HD location. Jonathan Billingsley was awesome! We purchased all new appliances for our kitchen and he took. The time to explain the purchasing process and the delivery process. I am so pleased with the ease and quickness! We had everything ordered and scheduled for delivery in record time. Jonathan took the time to show us additional features of our new appliances and really took the time to go above and beyond. For someone who doesn’t make commission off of a sale, he truly cares about HD customers. I normally see that level of customer service from sales associates with commission. Thank you Jonathan for the great customer service!

I bought the freezer today and I'm happy to to shop at this store

When I need something for the home repair or addition, Home Depot is the Store to go

I bought batteries and had questions about flooring, but another associate wouldn't stop bothering the cashier that was helping me. Terrible self awareness.

I’ll go else where, rude dumb lady checking out people

GREAT STORE, GREAT STAFF, GOOD PRICES ON GOOD PRODUCTS

From the time I entered the store until the time I left, each employee I encountered was very kind and pleasant.

ALL of their fertilizer spreaders appeared to be used i wish I would have taken a picture

Steven was helpful from beginning to end. His knowledge of the products is great and very much appreciated. More people like him would be wonderful. Thank you Steven for all your help

THE DEPARTMENT MANGER WAS EXCELLENT WENT BEYOND DUTIES HELPING THIS VETERAN

The Sales Person was able to assist me with purchasing the light bulbs for the fixture I have. It was very busy in the Store on Saturday and I had to wait a few minutes. As soon as he came over he knew exactly what i needed.

When you are looking for a unique product( black toilet) and they go out of their way to find the exact one we wanted. The Humble location has great employees!