#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(304)733-8162
Tool & Truck Rental(304)733-8180
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1050 Thundering Herd Dr
Barboursville, WV 25504
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Customer Store Reviews

  • 4.6 out of 401 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (401)
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Showing 1-30 of 401 reviews
We have gone to this Home Depot for years. The associates are very helpful and friendly. They a...
We have gone to this Home Depot for years. The associates are very helpful and friendly. They ask to help find items one needs which makes getting out of the store with time to spare. The store itself is clean and uncluttered which makes shopping a pleasure.
by
  • Verified Purchase
  • Recommended
Unless Home Depot improves their military discount policy, I will not make any further purchases....
Unless Home Depot improves their military discount policy, I will not make any further purchases. I felt insulted by cashier clerk. I showed her my drivers license which has armed forces directly on it and basically was not one of the company’s required proof of ID. STATE ISSUED DRIVER LICENSE which displays my affiliation with the armed forces is not proof enough for 10% military discount??? I had to take official discharge paper to have this printed on my driver’s license. Furthermore, for those that have served to protect our country, this is the treatment we get in return! Home Depot, you should be ashamed!
by
  • Verified Purchase
helpful
helpful
by
  • Verified Purchase
  • Recommended
I can’t really lift anything because I’m about to have back surgery. I had to get tile though bef...
I can’t really lift anything because I’m about to have back surgery. I had to get tile though before I’m off for that. I needed 10 cases, and was worried that I would hurt myself having to lift it all. Your employee, a man named Dutch, helped me out greatly by loading it all for me. I very much appreciate him. He had no idea about my back at the time, he was just being friendly and helpful, so it’s even more special that he helped me
by
  • Verified Purchase
  • Recommended
This store was clean, neat and the employees especially in the lawn and garden department were ex...
This store was clean, neat and the employees especially in the lawn and garden department were extremely nice, knowledgeable, and very helpful. Special thanks to an employee that helped me find product and loaded my car for me. "Bobby"!
by
  • Verified Purchase
  • Recommended
Great experience shopping at the Home Depot in Barboursville, WV The employees are knowledgeable...
Great experience shopping at the Home Depot in Barboursville, WV The employees are knowledgeable, helpful and friendly! The store was clean and products were easy to locate. The next time you’re doing home improvements or do-it-yourself projects I would highly recommend this Home Depot to serve your needs and make you and all of your projects feel and look like a pro!
by
  • Verified Purchase
  • Recommended
always have a good experience there
always have a good experience there
by
  • Verified Purchase
  • Recommended
I went in to buy lumber for a deck I’m building. I can’t always find a person that is working bac...
I went in to buy lumber for a deck I’m building. I can’t always find a person that is working back there, but this time a man named Dutch was working in lumber. He cut the lumber I needed right away and to my specifications. I would like to thank him for his help
by
  • Verified Purchase
  • Recommended
I had purchased a bathroom sink. An employee of yours at the Barboursville location actually load...
I had purchased a bathroom sink. An employee of yours at the Barboursville location actually loaded the sink for me into my vehicle! His name is Dutch. No one has ever helped me load anything before, and I am pleasantly surprised and greatly appreciative of his help!
by
  • Verified Purchase
  • Recommended
Great store, great customer service!
Great store, great customer service!
by
  • Verified Purchase
  • Recommended
I bought 20 bags of the black mulch that you had on sale. Dutch Loaded it all for me. I have purc...
I bought 20 bags of the black mulch that you had on sale. Dutch Loaded it all for me. I have purchased things from this location before, and your employee Dutch has helped me every time. I appreciate his professionalism and politeness
by
  • Verified Purchase
  • Recommended
I needed potting soil, and almost didn’t stop because it was raining, but I couldn’t pass up the ...
I needed potting soil, and almost didn’t stop because it was raining, but I couldn’t pass up the sale. I bought 10 bags, and one of your employees, a man named Dutch, loaded them for me even though it was raining, and was super polite about it
by
  • Verified Purchase
  • Recommended
A gentleman, Dutch, helped us load our purchase, a rug, in the rain! It was very helpful and much...
A gentleman, Dutch, helped us load our purchase, a rug, in the rain! It was very helpful and much appreciated!
by
  • Verified Purchase
  • Recommended
Your employee, Dutch, helped me by loading a heavy sink and toilet for me that I had bought. I ap...
Your employee, Dutch, helped me by loading a heavy sink and toilet for me that I had bought. I appreciated his politeness and his help
by
  • Verified Purchase
  • Recommended
Dutch helped us load a refrigerator we’d bought. We appreciated the help
Dutch helped us load a refrigerator we’d bought. We appreciated the help
by
  • Verified Purchase
  • Recommended
Very friendly staff. Super knowledgeable and helpful when picking out countertops! Sheila was gre...
Very friendly staff. Super knowledgeable and helpful when picking out countertops! Sheila was great!
by
  • Verified Purchase
  • Recommended
The staff in the paint department is well trained and knows their stuff and everyone was kind and...
The staff in the paint department is well trained and knows their stuff and everyone was kind and professional
by
  • Verified Purchase
  • Recommended
Very clean and excellent customer service and friendly.
Very clean and excellent customer service and friendly.
by
  • Verified Purchase
  • Recommended
I received help from Dutch in inspecting and loading a specially ordered door that I had purchase...
I received help from Dutch in inspecting and loading a specially ordered door that I had purchased. I appreciated it
by
  • Verified Purchase
  • Recommended
I needed some lumber in specific sizes, so it had to be cut. The employee who helped me with that...
I needed some lumber in specific sizes, so it had to be cut. The employee who helped me with that, Dutch, was very helpful. He cut everything I needed, was professional but also friendly. I am a talker and was telling him stories while he was cutting the lumber, and not once did he look bored or put out, and paid attention to me. It made me feel valued as a customer. I appreciate it
by
  • Verified Purchase
  • Recommended
I needed help with an order I had placed when I arrived to pick it up. A man called Dutch came to...
I needed help with an order I had placed when I arrived to pick it up. A man called Dutch came to help me. I t actually took almost half an hour to get it because it ended up having the wrong label on it when the worker found it. He was so helpful and polite while he was searching that it prevented me from leaving angry about it
by
  • Verified Purchase
  • Recommended
You have two polite men, Dutch and Tanner, that helped me by loading a bunch of flooring for my r...
You have two polite men, Dutch and Tanner, that helped me by loading a bunch of flooring for my rental property into my truck. They were Extremely helpful to me and I appreciate it
by
  • Verified Purchase
  • Recommended
I needed some plywood for some beds I was building. An employee in the lumber section, Dutch, hel...
I needed some plywood for some beds I was building. An employee in the lumber section, Dutch, helped me out by cutting the sizes I needed. He was helpful and friendly
by
  • Verified Purchase
  • Recommended
Dutch loaded the hot water heater that I bought by himself in the snow for me. It was much apprec...
Dutch loaded the hot water heater that I bought by himself in the snow for me. It was much appreciated. I even joked could he ride home with me and unload it for me and he laughed and was polite
by
  • Verified Purchase
  • Recommended
Very clean and helpful service
Very clean and helpful service
by
  • Verified Purchase
  • Recommended
I appreciate the help I had in loading the hot water heater that I had purchased from your barbou...
I appreciate the help I had in loading the hot water heater that I had purchased from your barboursville location. Your friendly employee by the name of Dutch went out of his way to assist me. I applaud the professionalism he showed and I will definitely be back because of it.
by
  • Verified Purchase
  • Recommended
I SPECIAL ORDERED A BEAUTIFUL VANITY WHICH ARRIVED AT YOUR STORE. YOU HAVE A WORKER NAMED DUTCH W...
I SPECIAL ORDERED A BEAUTIFUL VANITY WHICH ARRIVED AT YOUR STORE. YOU HAVE A WORKER NAMED DUTCH WHO LOADED IT UP FOR ME. HE WAS VERY POLITE AND HE WAS VERY CAREFUL WHILE LOADING IT TO MAKE SURE IT WASN’T DAMAGED. I’D LIKE TO SAY TO HIM THAT I APPRECIATED HIS ASSISTANCE.
by
  • Verified Purchase
  • Recommended
Received the best "Customer Satisfaction" transaction and resolution I've ever experienced.
Received the best "Customer Satisfaction" transaction and resolution I've ever experienced.
by
  • Verified Purchase
  • Recommended
I found some great flooring for a home improvement project and purchased a great deal of it. One ...
I found some great flooring for a home improvement project and purchased a great deal of it. One of your employees, a man by the name of Dutch, helped me by loading all 35 cases of it. He was super polite the entire time when I know it had to be exhausting. Great customer service and I will be sure to be back and I’ll ask for him if I need help again. Thanks
by
  • Verified Purchase
  • Recommended
Just wanted to thank your worker Dutch for his assistance in cutting all of the plywood hat I nee...
Just wanted to thank your worker Dutch for his assistance in cutting all of the plywood hat I needed. He was friendly and professional
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 401 reviews

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