#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(502)493-7401
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2600 S Hurstbourne Pkwy
Louisville, KY 40220
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Customer Store Reviews

  • 4.7 out of 550 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (550)
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Showing 1-30 of 550 reviews
A great store
We had a great shopping experience in the paint department. The gentleman working was so very helpful in explaining what paint we should use and why for our furniture refinishing project!!
by
    • Recommended
    Excellent customer service
    I was on my way home from work and needed a few items and I swung by Home Depot. As soon as I walked in the front door a Home Depot associate came up to me and asked me if he could help me. I said I would definitely need some help as I could wander the store for an hour not knowing where to go. The Home Depot associate was extremely knowledgeable and helpful in me getting what I wanted. I have been going to this particular Home Depot for close to 30 years now. Thank you Home Depot for yet another pleasurable shopping experience!
    by
      • Recommended
      Excellent almost all of the time
      In almost all occasions store employees are very courteous and helpful. Yes, nothing in life is perfect; in very, very few occasions there is the abnormality a “bad-apple” employee. Most of the time, I find it satisfying and rewarding shopping at this Homedepot.
      by
        • Recommended
        Roy
        Everyone here is so friendly and helpful
        by
          • Recommended
          Great service
          Mackenzie and Mariah did a great job with my order.
          by
            • Recommended
            1 found this review helpful
            Great selection of fine quality products.
            I buy most all of my tools / equipment from HD especially the best Ryobi cordless tools.
            by
              • Recommended
              Very attentive and helpful staff
              We came to Home Depot to purchase a grill. Multiple staff members promptly addressed our request for help and made sure we had everything we needed. The customer service was top notch, and we will definitely be back.
              by
                • Recommended
                Elisabeth was such a refreshing person!!
                I was in the store to get specific products and I was able to get checked out with her help very quickly and accurately. She seemed happy to serve and quite personable. Hope I get her at check out next time.
                by
                  LOOKING. LOOKING. LOOKING!
                  Found IT!! with the amazing help and knowledge of the store and products. Jackie was awesome in guiding us to find the product we were looking for. Thank you, Home Depot, and THANK YOU Jackie!!!
                  by
                    • Recommended
                    Check out at Home depot
                    Easy check out no waiting.
                    by
                      • Recommended
                      Very satisfying with everything
                      We bought a refrigerator and stove at and was very pleased with everything.
                      by
                        • Recommended
                        Good service to the costumers went we ask for something.
                        We didn't have to wait online to pay for our things, the greetings and the smile when entering the store for the workers was the best!
                        by
                          • Recommended
                          Great location!
                          Employees are very friendly and helpful! They usually always have the products I need!
                          by
                            • Recommended
                            Nice selection at good prices
                            Very happy with the selection of products priced competitively especially the Home Depot brand. Received good information to help select products for our project.
                            by
                              • Recommended
                              Great Store
                              Great service. A friendly staff willing to help
                              by
                                • Recommended
                                Great Service, good value
                                Bought a bunch of blinds from this HD. The salespersons were all very helpful - especially supervisor, Michael Thacker. I will make this HD the store I go to for all my home improvement needs.
                                by
                                  • Recommended
                                  Service
                                  The employees there were very knowledgeable, and very helpful along with being very friendly
                                  by
                                    My Favorite store
                                    I love visiting this Home Depot! The workers are always friendly and quick to help.
                                    by
                                      • Recommended
                                      Awesome customer service
                                      Sandy at customer service went above and beyond to help me, she is an awesome addition to your staff and such a blessing
                                      by
                                        • Recommended
                                        The best service I’ve ever received at any hardware store
                                        I was helped my an employee who knew exactly where all of my items were, and he followed up with me within minutes so that I didn’t have to locate an employee on my own or wait in order to cut some lengths of chain. I didn’t expect that the person helping me would be so friendly and make me laugh and also make the trip so much faster - and actually enjoyable. Home Depot is where the good help is!
                                        by
                                          • Recommended
                                          Friendly Service!
                                          I was helped with finding chainsaw bars and also rang up quickly and with a smile! Dwayne rocks!
                                          by
                                            • Recommended
                                            Employee
                                            Elizabeth was my cashier. She was very friendly and helpful.
                                            by
                                              Garden Center
                                              I can always find what I want or need in the garden Center. Love the prices and often find unique items. Workers are always helpful!!
                                              by
                                                • Recommended
                                                Go to the store!!
                                                Every time I buy something online, I wind up in the store or calling an associate to help me. I am talking two items for $6000. Not small ticket items. The associates in the store are awesome.
                                                by
                                                  • Recommended
                                                  complaint about customer service
                                                  customer service did not honor price quoted on their website.
                                                  by
                                                    Great store
                                                    We were happy to be there and found everything cool and tidy. People were nice and humble.
                                                    by
                                                      • Recommended
                                                      Great customer service
                                                      Great customer service
                                                      by
                                                        • Recommended
                                                        Reselling incomplete tools
                                                        I just bought this trimmer today. Noticed it was tape shut. Found out no screws included.
                                                        by
                                                          Hurstbourne Lane Louisville, KY Home Depot - Sales Rep. Tom Lyon and MGR John
                                                          My wife and I were greeted in a friendly manner and treated as our business really mattered. Our sales person Tom Lyon was able to inform us about the features available and help us compare each appliance to other models and brands. He explained things in a way that enabled us to make solid choices for our needs. We ended up purchasing a refrigerator, stove/oven, dishwasher, and mounted microwave. GREAT TEAM !!
                                                          by
                                                            • Recommended
                                                            Friendly employees
                                                            The employees were very friendly and eager to help.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 550 reviews

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