#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(504)240-7768
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12300 I-10 Service Rd
New Orleans, LA 70128
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Customer Store Reviews

  • 4.5 out of 237 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (237)
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Showing 1-30 of 237 reviews
Sometimes Overlooked, Always Delivers
There are several HD stores in and around the New Orleans area, with several closer to my residence, so I sometimes overlook this particular location. In fact I rediscovered it while passing it on the interstate on the way to a different location. I was so glad I circled back to find just what I needed. This has happened to me more than once, but it is a mistake I won't make again.
by
    Awesome every single time I go to store!
    Repairing some flooring and installing new flooring. Staff at the store has been helpful every time.
    by
      • Recommended
      Exceptional Service
      The cashiers were friendly, funny, and engaging. The lines were long because many people are still trying to recover from the hurricane, but the team at the registers still had great attitudes.
      by
        • Recommended
        Great Service... Close to closing Time
        Thanks Joy & Zyria. Polite and Patient. I shop at Home Depot ALOT.... This is one of the most pleasant visits.
        by
          • Recommended
          The store was well cleaned. It wasn't well stocked, having me to go to other facilities to get su...
          The store was well cleaned. It wasn't well stocked, having me to go to other facilities to get supplies needed for rhe job. Ms Nia was extremely helpful. There was no one in the electrical dept and she came from the front end to cut wire foe me. Applaud her for that!! Great customer service on that part.
          by
          • Verified Purchase
          • Recommended
          THE EMPLOYEES I CAME ACROSS WERE EXTREMELY HELPFUL AND PLEASANT AND I WOULD NOT OBJECT GOING OUT ...
          THE EMPLOYEES I CAME ACROSS WERE EXTREMELY HELPFUL AND PLEASANT AND I WOULD NOT OBJECT GOING OUT OF MY WAY TO SHOP THERE. I AM ON THE OTHER SIDE OF TOWN.
          by
          • Verified Purchase
          • Recommended
          Great place to shop for paint, plants lighting and appliances as well as other house supplies and...
          Great place to shop for paint, plants lighting and appliances as well as other house supplies and cleaning products, all at a great price. Friendly sales personnel available to assist and store is clean and orderly.
          by
          • Verified Purchase
          • Recommended
          Friendly and professional service. Someone's always around to assist you with questions or findin...
          Friendly and professional service. Someone's always around to assist you with questions or finding items as well as giving advice on equipment to get the best results. Store was clean and orderly , even bathrooms very nice and clean.
          by
          • Verified Purchase
          • Recommended
          I always enjoy coming to this store. I always have a pleasant experience. The workers don't mind ...
          I always enjoy coming to this store. I always have a pleasant experience. The workers don't mind helping all they can. Great place to shop !!!
          by
          • Verified Purchase
          • Recommended
          I received very courteous and friendly helpful service from Tarshar the cashier. She is a very po...
          I received very courteous and friendly helpful service from Tarshar the cashier. She is a very positive asset to your company.
          by
          • Verified Purchase
          • Recommended
          Store was clean and organized the garden center was well cared for with healthy plants.
          Store was clean and organized the garden center was well cared for with healthy plants.
          by
          • Verified Purchase
          • Recommended
          I find the associates generally friendly and helpful. However, outside the store along the fence...
          I find the associates generally friendly and helpful. However, outside the store along the fences and parking area it is always dirty and littered with trash even if you arrive first thing in the morning. Just because Home Depot provides us with many products and is conveniently located in our community does not mean Home Depot should not take pride in how the outside area of the store looks.
          by
          • Verified Purchase
          • Recommended
          Clean store . Friendly & helpful employees.
          Clean store . Friendly & helpful employees.
          by
          • Verified Purchase
          • Recommended
          Customer service isn’t great don’t communicate very well
          Customer service isn’t great don’t communicate very well
          by
          • Verified Purchase
          Horrible customer service. most of the staff is careless not really helpful and seems like just w...
          Horrible customer service. most of the staff is careless not really helpful and seems like just working for paycheck. store managers are helpful and the cashers and the workers not really helpful. Electrical section missing lot of stuff unorganized and dont find stuff on right place.
          by
          • Verified Purchase
          It is a community store I have always shopped at this store and always had a good experience, but...
          It is a community store I have always shopped at this store and always had a good experience, but I can say the service has improved. I love the fact that if you can't do a project Home Depot have a contract that can do it for you.
          by
          • Verified Purchase
          • Recommended
          Uncle Oliver is very nice & helpful. Thank you!
          Uncle Oliver is very nice & helpful. Thank you!
          by
          • Verified Purchase
          • Recommended
          Home Depot customer service is improving.
          Home Depot customer service is improving.
          by
          • Verified Purchase
          • Recommended
          The guys at in the paint department customer service is unmatched.They go up and beyond to assist...
          The guys at in the paint department customer service is unmatched.They go up and beyond to assist the customer,give recommendations and very knowledgeable of the products in that department.
          by
          • Verified Purchase
          • Recommended
          A wonderful experience! The two employees who assisted me
          A wonderful experience! The two employees who assisted me
          by
          • Verified Purchase
          • Recommended
          Very good customer service especially Jaqanique & Steven!
          Very good customer service especially Jaqanique & Steven!
          by
          • Verified Purchase
          • Recommended
          The customer service and cashiers were exceptionally friendly and helpful. I love when employees...
          The customer service and cashiers were exceptionally friendly and helpful. I love when employees try their best to please customers!!
          by
          • Verified Purchase
          • Recommended
          I had a very good experience when shopping at this store on 1/25/21. The young man Akeem, in the ...
          I had a very good experience when shopping at this store on 1/25/21. The young man Akeem, in the Doors Dept., was very friendly, corteous and helpful.
          by
          • Verified Purchase
          • Recommended
          Home Depot #0352 is in my community, the employees are willing to help. And I'm grateful this Hom...
          Home Depot #0352 is in my community, the employees are willing to help. And I'm grateful this Home Depot is still in our community and the store was very clean in all departments.I don't like driving as much as I did in previous years. I'm a senior citizen. Thank You Home Depot.
          by
          • Verified Purchase
          • Recommended
          A great store to shop and get your supplies from
          A great store to shop and get your supplies from
          by
          • Verified Purchase
          • Recommended
          Ms Joy was very helpful
          Ms Joy was very helpful
          by
          • Verified Purchase
          • Recommended
          The store was clean, employees were helpful and all my wants and needs were met. The cashier Shan...
          The store was clean, employees were helpful and all my wants and needs were met. The cashier Shaniah was Grrrrrrrreat!
          by
          • Verified Purchase
          • Recommended
          I enjoyed my shopping experience today at Home Depot. At first I couldn't find the merchandise I ...
          I enjoyed my shopping experience today at Home Depot. At first I couldn't find the merchandise I was looking for then,an assistant was there and helped me.I was short and couldn't reach the product. The store is always clean even mask we're offered if a customer forgot theirs. I can't wait until spring, The garden department has wonderful plants.
          by
          • Verified Purchase
          • Recommended
          Tuan is always extremely helpful. All other associates are helpful as well. Nice experience always.
          Tuan is always extremely helpful. All other associates are helpful as well. Nice experience always.
          by
          • Verified Purchase
          • Recommended
          Dissatisfied with my check out.
          Dissatisfied with my check out.
          by
          • Verified Purchase
          Showing 1-30 of 237 reviews

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