#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(619)527-5504
Tool & Truck Rental(619)527-5510
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
355 Marketplace Ave
San Diego, CA 92113
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Customer Store Reviews

  • 4.5 out of 670 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (670)
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Showing 1-30 of 670 reviews
EZ on the feet and back
When standing on her feet for long periods of time,(ie washing dishes, cooking, etc...) my wife's feet and back start to ache. Being a thoughtful husband, I bought her this Parker Rain 20"x36" anti-fatigue kitchen mat. Now she can wash dishes all day long.
by
    • Recommended
    Superior customer service with attention to detail at this location (store). From ALL there employess.
    I have purchased just about everything and anything in the past 10 to 15 years from this location (store) of The Home Depot. I have re did just about every single room and crevice of my condo. ALL while using this store for a great many, many of its products. I have used some of the services provided by this location for installation of my wooden flooring to window covering to painting every wall of my 2 bedroom condo. My rooms have been painted with 2 colors in every room. So I spent a lot of time in the paint department getting my contrast right. I have had just about my whole bldg I manage plumbing redone with the use of the products from this location. And the list goes on and on.
    by
      worst customer services
      omg I can't believe how customers are treated in this location, I spent a lot of time in this store today, first nobody available in the floor to ask for assistance then having to wait a long time in line to pay, all to be mistreated by an short, old african-american with long and purple hair wearing cap and country boots. You must be careful because it is not acceptable for this lady to talk to us and treat us as if we were stupid, we are her clients, we deserve respect.
      by
        new self check-out = poor customer service
        The new self-checkout has caused MAJOR delays in checking out. As a professional in the building trades, this is a major set back in customer service, where it is already poor at this store. Probably the WORST managed store in all of San Diego stores. The returns dept is the WORST. Always moving things around even worse. A major waste of time.
        by
          Great Customer Service.
          This store is lucky to have Justin. He’s a star. His customer service EVERYTIME I have seen him is special. Way to bring such a positive energy to work Justin. Thanks for making my Home Depot experience better than at any other store.
          by
            • Recommended
            RUDE CASHIER (NANCY)
            THE CASHIER (NANCY) WAS VERY RUDE!!!
            by
              Knowledgeable Staff
              20+ year's of great service,to bad the can't be open longer later.
              by
                • Recommended
                Customer service.
                I come here a lot and it’s about time. I write a review of all the amazing, lovely employees that are here. I am always greeted with a smile and may I help you find what you’re looking for. I don’t know how they remember every part and what aisle it is in, but that pretty darn impressive and if they don’t know, they usually are on it asking one of their other employees so I don’t have to go looking for another employee. and the staff is so well knowledged I can describe a part I need and most of the time they know exactly what I’m talking about. A big thank you for all the employees that are at store 1032. Thank you for making my experience that the Home Depot is so special. A special thank you to Cody for going above and beyond.
                by
                  • Recommended
                  Horrible experience in ordering closet doors.
                  Took 60 days and three different special orders and did not receive the products that were ordered and paid for.
                  by
                    Rude girl in plumbing department with purple hair.
                    Most of the store is great. Huge exception however when you get to the plumbing department. Janet from the plumbing department is rude to customers that need help. She recommended I use the wrong type of fitting on my gas line and I almost blew up my kitchen.
                    by
                      Customer service
                      Roteshia Customer great customer service and patient. Quinton, Jones , can help you find what you are looking for. Thank you
                      by
                        • Recommended
                        Outstanding employee and customer service.
                        The employee is named AUGUST assigned to the plumbing department. He is a very courteous, professional and very knowledgeable in plumbing. He helped me find all my parts for my project. He always seems to be at the right place and time each time I go to the home depot. Other employees at different stores and including this store seem to dodge and avoid customers instead of helping out. AUGUST is always friendly and when he approaches customers or customers approach him he helps you 100%
                        by
                          • Recommended
                          Don’t waste your time
                          The store is a mess there are no shopping carts because they’re all in use by the unstocked merchandise…. They also will walk by fast as if they’re busy to avoid helping you find an item. I wish I could give no stars and this is the Home Depot I’ve preferred for years!
                          by
                            Friendly staff, good selection.
                            I like to check out my items at the garden center as I pick up a plant as my last item of the trip. I do this because the staff in the garden area are friendly and I like to see the flowers on my way home/work.
                            by
                              • Recommended
                              Great products.
                              I am so happy that I bought All my products.
                              by
                                • Recommended
                                My favorite store
                                Store employees were readily available to help me and they were all very polite and knowledgeable. My cashier patiently helped me with getting my military discount code to work on the HD app, on my phone when it was not functioning. I love experiencing the positive atmosphere in every store I shop in! Keep your employees happy and your customers will be happy.
                                by
                                  • Recommended
                                  Tools and lumber EXTREMELY HELPFUL
                                  Elliot polite from tools and Ron from woodworking were beyond helpful with everything I asked. I would absolutely come back just to get their help again.
                                  by
                                    • Recommended
                                    My One Stop Shop
                                    The employees are friendly and helpful. The parking long and store are clean. Shelves are stocked. It's a great location to shop for home improvement needs.
                                    by
                                      • Recommended
                                      Manager Dave to the resuce!
                                      First time woodworking. Manager Dave was very perceptive in noticing us having a problem. Our iPad died where it had a rough blue print for cutting an 8 x 4 so he went out of his way to help us manually calculate cuts for our very first woodworking project. Definitely gonna be a repeat customer because of this positive experience with him.
                                      by
                                        • Recommended
                                        Home Base for My Pro Purchases
                                        Imperial Market Home Depot is a contractor friendly store. I cannot say enough great things about Armando, Brit, Esteban Rotesis Annie Maria and the grrat staff! Go Home Depot Market Place
                                        by
                                          • Recommended
                                          EXCELLENT CUSTOMER SERVICE!
                                          Assistant Manager Juan and Customer Service Associate Minor you deserve 5 out of 5 stars. No.... Thank you!
                                          by
                                            • Recommended
                                            1 found this review helpful
                                            Good store
                                            Staff are friendly and helpful
                                            by
                                              • Recommended
                                              APPEARANCE AND GREAT VALUE
                                              I WOULD RECOMMEND THIS STORE TO EVERYONE!!!
                                              by
                                                • Recommended
                                                over charged
                                                Overcharged two items
                                                by
                                                  Convenient, well stocked, friendly staff
                                                  Great location right off the 805 freeway. Easy on and off. Imperial Ave. is a pretty sleazy neighborhood and street but the store's location is nestled into a decent shopping center. The staff is friendly and helpful.
                                                  by
                                                    • Recommended
                                                    Great stores
                                                    I love the home depot the specially the girls n guys from returns they all awesome
                                                    by
                                                      • Recommended
                                                      Superior Service
                                                      I purchased several bags of Rose MC Garden Soil. Excellent product. Great price.
                                                      by
                                                        • Recommended
                                                        Love my neighborhood Home Depot
                                                        Usually walk in and get what I need and walk out. Today, I had question, and the employees were amazing and helpful. From finding the right tool, to helping me with a visa gift card I needed to use for my purchase, everyone was helpful and did it with a smile!
                                                        by
                                                          • Recommended
                                                          No longer a good Home Depot to shop at
                                                          My visit today was very unsatisfactory. The woman who rang up my items refused to honor the price that was listed where the item was located on the shelf.
                                                          by
                                                            Friendly, knowledgeable, and full of ideas!
                                                            Had I more $$ I'd bought more!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 670 reviews

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