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Showing 1-30 of 363 reviews
Jul 10, 2019
I had a horrible experience at Home Depot in City of Industry. An employee by the name of Garfie...
I had a horrible experience at Home Depot in City of Industry. An employee by the name of Garfield, yelled at me for attempting to see if a clamp would fine on a pipe. He seemed to be in a bad mood or perhaps was having a bad day. Not only did he yell at me in front of other customers, he also yelled at me in front of my young son, which I find extremely disrespectful. Then when I asked to speak to his supervisor, he said he was the store manager. I proceeded to find the rightful manager, by asking around, and that’s when I came in contact with Jordan. Although Jordan did not yell at me, he was extremely rude and ill-mannered. I had been working on installing equipment in my home, and was obviously not in my best attire, but that does not give him the right to treat me as if I am a bum off the street, when in fact I am a loyal and long time customer of Home Depot. For Company Like Home Depot feedback is at the epicenter of its efforts The company based its Service development entirely on the customer feedback.. And what's the point of doing a survey if nothing comes out of it?
by
Verified Purchase
1 found this review helpful
Jul 6, 2019
I love my Home Depot neighborhood store, always stocked with the right products and the employees...
I love my Home Depot neighborhood store, always stocked with the right products and the employees are insight, I never have to go search for a human body in a orange apron.
by
Verified Purchase
Recommended
Jun 30, 2019
Perla was very helpful with a phone order. I was looking for tile that was hard to find. She fou...
Perla was very helpful with a phone order. I was looking for tile that was hard to find. She found it and put it in a basket for me which helped and me get in and out of the store very quickly. Great customer service!
by
Verified Purchase
Recommended
Jun 9, 2019
I only shop at this store. Everything that I need for repairs and upgrades to the house I find at...
I only shop at this store. Everything that I need for repairs and upgrades to the house I find at the industry Home Depot and the people like Chris and Deborah and Andrew are awesome
by
Verified Purchase
Recommended
Jun 8, 2019
employees there is nice and help me to find items i need.
employees there is nice and help me to find items i need.
by
Verified Purchase
Recommended
May 28, 2019
This store is always neat, clean, and organized. Excellent customer service!
This store is always neat, clean, and organized. Excellent customer service!
by
Verified Purchase
Recommended
May 23, 2019
Amanda the cashier went above and beyond for me. How does your store stack up? She'll be tough to...
Amanda the cashier went above and beyond for me. How does your store stack up? She'll be tough to beat (;
by
Verified Purchase
Recommended
May 21, 2019
The employees at this location are friendly and helpful and the manger, Sal, makes customer servi...
The employees at this location are friendly and helpful and the manger, Sal, makes customer service a top priority. I’ve purchased all my kitchen appliances here and am now having my kitchen cabinets replaced.
by
Verified Purchase
Recommended
May 19, 2019
Chris Coach and Hendrix were really helpful They helped load my truck I got my things home safe!...
Chris Coach and Hendrix were really helpful
They helped load my truck I got my things home safe!!
Thank you guys!!
by
Verified Purchase
Recommended
May 14, 2019
Needed assistance to locate shower faucets. Store associate Chris M assisted me in locating the s...
Needed assistance to locate shower faucets. Store associate Chris M assisted me in locating the shower valves.
Chris M was very helpful in describing what type of finishes would withstand hard water deposits and be easy to clean.
by
Recommended
May 11, 2019
Very nice service over there.
Very nice service over there.
by
Verified Purchase
Recommended
May 10, 2019
NAY thank you so much! You really made my day for going a little beyond for me! I didn’t have eno...
NAY thank you so much! You really made my day for going a little beyond for me! I didn’t have enough money on me but she came through for me so I wouldn’t have to drive all the way back home in traffic!!!!!!
by
Verified Purchase
Recommended
May 5, 2019
Jack is good, he always there to helping customer! Thanks JACK!
Jack is good, he always there to helping customer! Thanks JACK!
by
Verified Purchase
May 3, 2019
Rosie in customer service was exceptional. She knows the true meaning of customer service. Chris ...
Rosie in customer service was exceptional. She knows the true meaning of customer service.
Chris and Frank also helped us in the store.
by
Verified Purchase
Recommended
Apr 14, 2019
The store is clean and well organized. The associates are very friendly and helpful.
The store is clean and well organized. The associates are very friendly and helpful.
by
Verified Purchase
Recommended
Apr 9, 2019
Awesome store lots of parking and friendly staff and great service
Awesome store lots of parking and friendly staff and great service
by
Verified Purchase
Recommended
Apr 6, 2019
George in customer service exceeded the highest level of customer service.
George in customer service exceeded the highest level of customer service.
by
Verified Purchase
Recommended
Mar 23, 2019
The store was very clean the stuff was ver nice and Chris was very helpful he is always happy to ...
The store was very clean the stuff was ver nice and Chris was very helpful he is always happy to help
by
Verified Purchase
Recommended
Mar 21, 2019
The cashier Helena was a t self checkout and she gave me very great service. She helped me find e...
The cashier Helena was a t self checkout and she gave me very great service. She helped me find everything that I needed and she knew what she was talking about and didn’t point me in the wrong direction. She made my experience better and she has a great smile.
by
Verified Purchase
Recommended
Mar 20, 2019
This place is busy in the mornings and it can be a bit of a cluster with all the contractors park...
This place is busy in the mornings and it can be a bit of a cluster with all the contractors parking their huge trucks but, overall good store to shop. Selection is good and the staff are knowledgeable and eager to help.
by
Verified Purchase
Recommended
Mar 14, 2019
Good
Good
by
Verified Purchase
Mar 13, 2019
We always find the things we are looking and even though it we have situations where we are havin...
We always find the things we are looking and even though it we have situations where we are having issues with our problem you guys always help us find alternatives to fix it so thank you very much the start is always clean people friendly and one of our favor guys is Chris coach thanks again he's a great employee
by
Verified Purchase
Recommended
Mar 1, 2019
Classic hardware store with great service.
Classic hardware store with great service.
by
Verified Purchase
Recommended
Jan 29, 2019
Chris in plumbing help me the day of my purchase and he was so awesome. He is very good with his ...
Chris in plumbing help me the day of my purchase and he was so awesome. He is very good with his customer service skills. Because employees like him make me want to go back and give this store 5 starts. Thank you Chris for your excellent job.
by
Verified Purchase
Recommended
Jan 13, 2019
Great store and great customer service! Highly recommend if you're not knowledgeable about home ...
Great store and great customer service! Highly recommend if you're not knowledgeable about home improvement or even small project.
by
Verified Purchase
Jan 9, 2019
All employees I have had the pleasure to speak to have been extremely helpful, knowledgeable and ...
All employees I have had the pleasure to speak to have been extremely helpful, knowledgeable and pleasant. I appreciate that they can help me decide on the right products necessary for my project. If they are unsure, they have called someone that does know.
I have never asked for where something is and not given the correct location. It’s rare that items are out of stock or not available.
Every visit has been enjoyable.
by
Verified Purchase
Recommended
Jan 7, 2019
I needed new light bulbs and was completely lost. Garfield reached out to me and answered all my ...
I needed new light bulbs and was completely lost. Garfield reached out to me and answered all my questions. Home depot didn't have the 6pack in stock so Gabby priced my 2-3packs @ the 6pack price. Both employees were very happy to help.
by
Verified Purchase
Recommended
Dec 8, 2018
Nice helpful people like this store the products are good
Nice helpful people like this store the products are good
by
Verified Purchase
Recommended
Nov 24, 2018
No problem finding what I needed with different brands to choose from.
No problem finding what I needed with different brands to choose from.
by
Verified Purchase
Recommended
Oct 29, 2018
really great service from Chris at plumbing section help me throughout the entire shopping and ve...
really great service from Chris at plumbing section help me throughout the entire shopping and very funny guy.