#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(205)995-5984
Tool & Truck Rental(205)995-5990
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4995 Highway 280
Birmingham, AL 35242
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Customer Store Reviews

  • 4.8 out of 421 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (421)
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Showing 1-30 of 421 reviews
Very helpful
Thank you for helping me bring home more Halloween decorations 😅 Toni, Micheal and the other young lady (I forgot your name 😭) I’m sorry!
by
    • Recommended
    Be Acknowledged! Customer Service Not a forgotten Art afterall!
    I love this Home Depot for the simple fact of being acknowledged and treated like they are ready to help you and excited to do so! From the time you enter until you leave, someone greets as you enter and someone always wishes you a great day and thanks you for shopping at their Home Depot when you leave. Way to go Home Depot and Thank You !
    by
      • Recommended
      Always helpful friendly employees
      Our family has moved and lived up and down the east coast and with each move it’s a comfort to know that a Home Depot is nearby to help make the transition just a little simpler. Always helpful employees that actually care about your needs. Most of them are experienced DIY homeowners or retired contractors. Im always grateful for their advise and suggestions.
      by
        • Recommended
        Nice and clean
        I needed help locating various washer and dryer items and a man named David helped me.
        by
          • Recommended
          Great Experience
          Bought a weed eater and blower kit. Customer service was and has been great every trip in this particular store.
          by
            • Recommended
            Great Customer Service by Sandra/Supervisor! There also were no cashiers, and I didn't want to scan my items! Sandra assisted me with a smile! Thank You!
            Sandra is the face of what Great Customer Service looks like! Sandra is a supervisor on premise and I appreciate her going above and beyond to assist me with my shopping experience. I will tell others!
            by
              • Recommended
              Great customer service
              I’m thrilled with the ceiling fan I bought at this store. The sales associates were very friendly and helpful. I felt like a queen!!
              by
                • Recommended
                Excellent service
                I bought appliances, window screens and blinds worth $1634. Loved the service. I also became a pro x memeber
                by
                  • Recommended
                  Do not purchase appliances from here
                  Better options exist. Their deliveries are outsourced and like a box of chocolates, you absolutely have no idea what you are going to get. Would have gone with zero stars if allowed.
                  by
                    Great place to shop!
                    I love my experience there just not in the paint department. The lady in the paint department won’t let you pull your own paint. She wants to choose it. She was very rude and took people in front of me even though I was there first, besides that the experience from there was great.
                    by
                      • Recommended
                      Fast and Friendly Service
                      Ron in the plumbing atea was Outstanding! So kind and helpful!
                      by
                        • Recommended
                        They are the best
                        They always make my shopping experience fun. The have the sweetest and most helpful staff.
                        by
                          Customer Service is Wonderful
                          I make many small purchases for jobs I have to complete and I am always treated with enthusiasm and kindness.
                          by
                            • Recommended
                            Bought more than the wife wanted
                            The wife sent me to get a security chain for the front door…….over 200 dollars later, I finally found the register. Lol so many items I didn’t know I couldn’t live without!! lol overall great experience until I got back home with the multiple items!! Lol
                            by
                              • Recommended
                              One of the Best Home Improvement Stores! We love shopping there!
                              The Home Depot store at Inverness is the store we go to when we need anything for home improvement needs. The employees at this store know the product locations in the store. They never direct you to a wrong location. They are very friendly and helpful. We never have had a bad experience when shopping here.
                              by
                                • Recommended
                                Great shopping experience
                                Great experience at Home Depot on Hwy 280, Neil and Jaun went and beyond to make my shopping experience an amazing one
                                by
                                  • Recommended
                                  Helpful
                                  Shandra and Brittney made me feel special during my visit and very helpful. Great assets to your store. They helped me pick out and buy a new toolbox! Thank you ladies!
                                  by
                                    • Recommended
                                    Always a friendly experience
                                    We went in to look at countertops never thinking we would purchase them from a big-box store. We met Rachel and she showed us several options. We were surprised at how competitive the prices were to direct suppliers, even lower on some. Rachel’s expertise in knowing how the finished product should look was refreshing. You don't find many people now who care about their job or others enough to invest in either. Her command oroduct, design, layout, and how we wanted the finished product to look gave me and my wife the confidence to trust Home Depot with our order. We are looking forward to the install.
                                    by
                                      Clean, well stocked, inviting place to shop
                                      The Home Depot on Highway 280 is our favorite home improvement center, sure, there is another home improvement store down the road, but they ain’t got nothing compared to genuine staff who work together to get the job done, day in and day out, always a highlight to my day to shop at the Home Depot on Highway 280.
                                      by
                                        Great Staff
                                        The Employees at the Inverness Home Depot go above and beyond to make their customers happy. Keep up the great customer service!!
                                        by
                                          • Recommended
                                          Above and beyond
                                          Neil at the Pro Desk went above and beyond the call of duty to help make my shopping experience an amazing one.
                                          by
                                            Always got something for the DYI job.
                                            I was looking for some casters to put on my weight rack, but didn't exactly know how I would attach them. Thankfully a person in Home Depot said, no problem, just use some "self drill" screws for metal. Tada! worked like a charm.
                                            by
                                              • Recommended
                                              Clean and stocked
                                              Patel was very kind and helpful
                                              by
                                                • Recommended
                                                Helpful and personal!
                                                I came in late one evening before the store closed and the employees were exceptional and very helpful. I will be back again!
                                                by
                                                  Best Customer Experience!
                                                  Home Depot is one of the few businesses that actually invest in and value customer service. Even when we had an issue with a time sensitive, missed delivery earlier this year, they went far above and beyond to load a display model on one of their own rental trucks and 2 of the store associates delivered it and set it up at our home and the store OFFERED a discount for their mistake. We were blown away by their generosity and customer focus that we are now lifetime customers and have made several major purchases since. Keep up the great customer service!
                                                  by
                                                    • Recommended
                                                    Sales Associate was very helpful!
                                                    she made our buying experience a very pleasant one.
                                                    by
                                                      • Recommended
                                                      Great Store
                                                      Have always enjoyed shopping at this store in Inverness. Staffed with good people. Clean Store. Nice bathrooms....
                                                      by
                                                        • Recommended
                                                        Employees are awesome
                                                        I brought 2 ceilings fans
                                                        by
                                                          • Recommended
                                                          Great shopping experience
                                                          I came in last week and the employees were very helpful and friendly. Jazzy helped checked me out at self checkout.
                                                          by
                                                            • Recommended
                                                            Super Clean and Neat
                                                            Staff is very friendly and helpful !!!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 421 reviews

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