#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(731)660-3408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1120 Vann Dr
Jackson, TN 38305
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 467 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (467)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 467 reviews
Employees are helpful and know where products can be found. Great with assistance when asked. P...
Employees are helpful and know where products can be found. Great with assistance when asked. Product availability is terrific.
by
  • Verified Purchase
  • Recommended
Store was well stocked and the employees were very friendly and helpful!!
Store was well stocked and the employees were very friendly and helpful!!
by
  • Verified Purchase
  • Recommended
store clean. employees friendly and helpful
store clean. employees friendly and helpful
by
  • Verified Purchase
  • Recommended
Store was clean, products easy to locate, the staff is knowledgeable, friendly, approachable and ...
Store was clean, products easy to locate, the staff is knowledgeable, friendly, approachable and helpful.
by
  • Verified Purchase
  • Recommended
DO NOT GO TO THIS STORE AND EXPECT ANY HELP LIFTING ANYTHING OR GETTING HELP PUTTING STUFF IN YOU...
DO NOT GO TO THIS STORE AND EXPECT ANY HELP LIFTING ANYTHING OR GETTING HELP PUTTING STUFF IN YOUR TRUCK AS THE GENERAL MANAGER WILL TELL YOU HE HAS RO GO TO LUNCH AND DOES NOT HAVE THE TIME, WHILE ON THE COMERCIAL LOADING SIDE YOU SEE 1 PERSON LOADING FLATBED TRAILER AND 3 (YES 3 AND IN ONE TWO THREE) OTHERS JUST STANDING THERE WATCHING YOU STRUGGLING WITH CART AND USING FORE ARM CRUTCH TO WALK.
by
  • Verified Purchase
Neat and clean, all but 1 employee was very helpful. It took awhile to find someone to help us. ...
Neat and clean, all but 1 employee was very helpful. It took awhile to find someone to help us. Once we made it to the checkout Lauren was great. Cedric loaded our truck. My husband is handicapped due to a stroke last year. Cedric did a great job with a great attitude. We found everything we needed.
by
  • Verified Purchase
  • Recommended
Great store with awesome employees. I feel like everytime we make a trip here, someone goes above...
Great store with awesome employees. I feel like everytime we make a trip here, someone goes above and beyond to help.
by
  • Verified Purchase
  • Recommended
We shop this store for both personal and business needs. We find the store organized and the asso...
We shop this store for both personal and business needs. We find the store organized and the associates friendly and willing to help with any item necessary. We have also used their installers for counter tops in our kitchen remodel with great success and an awesome outcome. We highly suggest you give them a try. For commercial customers their pro desk is awesome, offering competitive pricing and will take good care of your needs.
by
  • Verified Purchase
  • Recommended
Associates were very helpful and competent. Best Home Depot I've visited!
Associates were very helpful and competent. Best Home Depot I've visited!
by
  • Verified Purchase
  • Recommended
Excellent selection for home renovation. The service has been fun and friendly.
Excellent selection for home renovation. The service has been fun and friendly.
by
  • Verified Purchase
  • Recommended
My shopping experience is always one that I look forward to. The service/assistance is always abo...
My shopping experience is always one that I look forward to. The service/assistance is always above and beyond, the people are customer friendly and are eager to assist. I feel as though I am part of the Home Depot family each time I enter/exit through the doors. I would like to thank this one cashier in particular (Ms. LASHANDA)or being all that I described and more.
by
  • Verified Purchase
  • Recommended
The sales associates were not knowledgeable or helpful. Have had one good experience at this loca...
The sales associates were not knowledgeable or helpful. Have had one good experience at this location and a young lady made that happen.
by
  • Verified Purchase
The customer service was great. I had knowledgeable clerks assisting me with my orders.
The customer service was great. I had knowledgeable clerks assisting me with my orders.
by
  • Verified Purchase
  • Recommended
This store does not carry everything that you would find in say Memphis or Nashville. Therefore,...
This store does not carry everything that you would find in say Memphis or Nashville. Therefore, you will end up going to multiple stores to get everything you need. Oh, and good luck finding someone to check you out.
by
  • Verified Purchase
Products and Employees available to help and to complete the sale of the products I wanted.
Products and Employees available to help and to complete the sale of the products I wanted.
by
  • Verified Purchase
  • Recommended
Organized, clean, safe, place to shop, easy to find the things you are looking for and very profe...
Organized, clean, safe, place to shop, easy to find the things you are looking for and very professional, knowledgable staff ready to assist you and help with your home care needs. This store is great!!
by
  • Verified Purchase
  • Recommended
Awesome store and great service
Awesome store and great service
by
  • Verified Purchase
  • Recommended
This store and it's employees are top notch. Professional service from knowledgeable staff provid...
This store and it's employees are top notch. Professional service from knowledgeable staff provides for an exceptional shopping experience. Not only that but The Home Depot has the best product line-up when compared to stores like it.
by
  • Verified Purchase
  • Recommended
Great experience! I got a good price for my refrigerator!
Great experience! I got a good price for my refrigerator!
by
  • Verified Purchase
  • Recommended
Very helpful people.
Very helpful people.
by
  • Verified Purchase
  • Recommended
Store is well kept. Friendly staff and very willing to help.
Store is well kept. Friendly staff and very willing to help.
by
  • Verified Purchase
  • Recommended
The store is always clean in the associate in the plants departments did a good job
The store is always clean in the associate in the plants departments did a good job
by
  • Verified Purchase
  • Recommended
I love to go to Home Depot...I always head to the paint department to say hello to John. He know...
I love to go to Home Depot...I always head to the paint department to say hello to John. He knows about every department in the store and he is always interested in whatever project I am working on.. Today I met another sales associate I would highly recommend. Her name is song. She greeted me sweetly and asked of I needed help....and then she helped me!!!!!! Cheerfully!!!! I know from many years of experience that the better stores have the friendlier sales folks....Home Depot also has nice wide aisles and pretty displays.
by
  • Verified Purchase
  • Recommended
Great store. Well stocked. Professional knowledgeable staff & seemed more than will to help
Great store. Well stocked. Professional knowledgeable staff & seemed more than will to help
by
  • Verified Purchase
  • Recommended
This home depot is an hour from us but the closest to our home. We are updating our kitchen and t...
This home depot is an hour from us but the closest to our home. We are updating our kitchen and the help we received from Wanda was worth the drive. The customer service was excellent! To make sure our backsplash was all the same die lot, the amount we needed was ordered and everything we needed for our project was set up on will call so that when the tiles come in we can come back in one trip to pick up all the materials we needed for our project and save us on time and gas driving back and forth. We really appreciated that kind of thoughtfulness!
by
  • Verified Purchase
  • Recommended
The store was clean, and the employees are really nice and more than willing to help you out. Mrs...
The store was clean, and the employees are really nice and more than willing to help you out. Mrs. Song is the cashier we just had and she was super nice and had a great positive attitude :)
by
  • Verified Purchase
  • Recommended
Sore employee s was very helpful lady on checkout name by song is a asset to your firm the best I...
Sore employee s was very helpful lady on checkout name by song is a asset to your firm the best I have seem in home depot you should give her a raise she is really good at what she does also had to make workers that helped load and find things
by
  • Verified Purchase
  • Recommended
The cashier Ms. Song was very helpful in the self checkout lane as I had several large roman shad...
The cashier Ms. Song was very helpful in the self checkout lane as I had several large roman shades and she truly knows her job!
by
  • Verified Purchase
  • Recommended
Song was a very friendly and helpful person very nice and she went above and beyond to help me. Y...
Song was a very friendly and helpful person very nice and she went above and beyond to help me. You have a very good employee in her.
by
  • Verified Purchase
  • Recommended
this store is always clean, the employees are always helpful & friendly. it's rare we have ever n...
this store is always clean, the employees are always helpful & friendly. it's rare we have ever needed help in a department where there wasn't an employee there, no waiting.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 467 reviews

Nearby Stores

Find Another Store

110 Holly Grove Road

Covington, TN 38019

46.35 mi

Pro Service Desk

(901)313-5402

Mon-Sat: 7:00am - 9:00pm

Sun: 8:00am - 8:00pm