#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(423)915-2304
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3207 Peoples St
Johnson City, TN 37604
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Customer Store Reviews

  • 4.7 out of 595 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (595)
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Showing 1-30 of 595 reviews
Wonderful Cashier Ruth 5
Floor registers are of good quality
by
    • Recommended
    Customer Service representative
    Morgan M. was very professional and helpful with the purchase we made at Home Depot. First impressions matter a lot and she’s a great representative for Home Depot
    by
      • Recommended
      Great people and service
      Always clean and friendly store
      by
        • Recommended
        Great teamwork
        I found an employee helped me over than 20 mins to fix my pipe and get a new one same size, it was so sweet from them that they did it even I had bad English but they still wanted to help me, I get out with big satisfying from the store.
        by
          • Recommended
          Don't expect Customer Service
          ...because you won't get any.
          by
            Great customer service
            Employees were very willing to help me and knew where the products were 100% of the time. My cashier 5 Ruth even reminded me I get a veteran's discount
            by
              • Recommended
              This store is friendly and they are well stocked thanks to all the employees who helped Us and fo...
              This store is friendly and they are well stocked thanks to all the employees who helped Us and for all you do
              by
              • Verified Purchase
              • Recommended
              I have shopped in this store for many years and I always find it convenient and the personnel the...
              I have shopped in this store for many years and I always find it convenient and the personnel there always do a good job
              by
              • Verified Purchase
              • Recommended
              The store is consistently stocked , clean and well lighted. Staff are knowledgeable on products ...
              The store is consistently stocked , clean and well lighted. Staff are knowledgeable on products , friendly and professional. Home Depot in Johnson City is a welcoming environment and we especially like the garden/Plants and other outdoor products areas. number 1 store for our family!
              by
              • Verified Purchase
              • Recommended
              Staff was friendly and helpful!
              Staff was friendly and helpful!
              by
              • Verified Purchase
              • Recommended
              The store is neat and clean. Great selection and friendly staff.
              The store is neat and clean. Great selection and friendly staff.
              by
              • Verified Purchase
              • Recommended
              The sales associate went over the top in her efforts to assist me! She welcomed me into her area...
              The sales associate went over the top in her efforts to assist me! She welcomed me into her area of the store, was extremely helpful, went and got a buggy for me to use, and even offered plastic to help me protect my car from getting dirty since I was buying flowers. Thank you very much Cindy! And thank you Home Depot for making sure you have good sales staff on the store! I had an wonderful experience at the Johnson City store today due to Cindys help! Thank you Cindy!!!
              by
              • Verified Purchase
              • Recommended
              1 found this review helpful
              If your in the market for split rail fencing, just understand you will get quality pieces as well...
              If your in the market for split rail fencing, just understand you will get quality pieces as well as scrap. When you return the scrap pieces to reorder, you will get the SAME pieces you took back. Yes, the same pieces you returned. Seriously understand that you will not get all quality product in this line of material.
              by
                I am consistently impressed with Home Depot. The products are quality and the Employee Staff are ...
                I am consistently impressed with Home Depot. The products are quality and the Employee Staff are exceptional with friendly, outstanding service. I really appreciated Charlie King's "above and beyond" help with locating items I needed for a project. Thank you so much!
                by
                • Verified Purchase
                • Recommended
                I am never disappointed with the selection & quality offered in this store. It is a shining examp...
                I am never disappointed with the selection & quality offered in this store. It is a shining example of customer service. I frequently (2-3 times/wk) go to this store for anything from tools to lumber to flowers to plumbing/electrical/flooring/tile. I choose this store over the competitor across the street because the employees are knowledgeable, kind, & go above to help you with your needs.
                by
                • Verified Purchase
                • Recommended
                Our family has been a loyal customer of the competitor across the street but after purchasing a b...
                Our family has been a loyal customer of the competitor across the street but after purchasing a base cabinet from Home Depot on July 3, 2021, we will be stopping at Home Depot first from now on! Ryan and Alan were extremely helpful in answering all my questions and making sure I was happy with my choice! Everyone we came in contact with was extremely helpful and friendly! The cost was also half of the competitor's!
                by
                • Verified Purchase
                • Recommended
                ALWAYS HAVE A GOOD TRIP TO THIS HOME DEPOT AND FIND EVERYTHING I NEED.
                ALWAYS HAVE A GOOD TRIP TO THIS HOME DEPOT AND FIND EVERYTHING I NEED.
                by
                • Verified Purchase
                • Recommended
                THE SINGLE MOST IMPORTANT FACTOR TO THE SUCCESS OF A BUSINESS IS CUSTOMER SERVICE. KAITLYN AT TH...
                THE SINGLE MOST IMPORTANT FACTOR TO THE SUCCESS OF A BUSINESS IS CUSTOMER SERVICE. KAITLYN AT THE RETURN DESK WAS VERY ENGAGING, FRIENDLY, AND HELPFUL.
                by
                • Verified Purchase
                • Recommended
                Momma told me if you do not have something good to say then don't say it all. The level service i...
                Momma told me if you do not have something good to say then don't say it all. The level service is not near what it used to be.
                by
                • Verified Purchase
                The store is very convenient and clearly marked rows. Terri in tools was very helpful and very pl...
                The store is very convenient and clearly marked rows. Terri in tools was very helpful and very pleasant. I needed her guidance to purchase something for my Father and her product knowledge was outstanding! I will be back!
                by
                • Verified Purchase
                • Recommended
                The associate Ryan was super helpful and friendly. He helped me with getting some replacement bli...
                The associate Ryan was super helpful and friendly. He helped me with getting some replacement blinds and even measured the old ones I brought in and cut the new ones down to size for me. The store was nice neat and clean as well. Also Ava at checkout was very friendly and thanked me for shopping with you all.
                by
                • Verified Purchase
                • Recommended
                This store was clean. All of the employees were friendly, and the cashier Nayana show great custo...
                This store was clean. All of the employees were friendly, and the cashier Nayana show great customer service with a smile.
                by
                • Verified Purchase
                • Recommended
                Want rude hateful service? Then this is the store for you.
                Want rude hateful service? Then this is the store for you.
                by
                • Verified Purchase
                Great store! Always enjoy shopping at this store!
                Great store! Always enjoy shopping at this store!
                by
                • Verified Purchase
                • Recommended
                Clean store; super friendly staff (and not short staffed); items were well stocked and readily av...
                Clean store; super friendly staff (and not short staffed); items were well stocked and readily available; prices were comparable or better to other similar stores; etc Ruth at the checkout was amazing and so sweet
                by
                • Verified Purchase
                • Recommended
                A really great Home Depot shopping experience!
                A really great Home Depot shopping experience!
                by
                • Verified Purchase
                • Recommended
                We have had great experiences at our Home Depot. Employees that are eagar to help and knowledgea...
                We have had great experiences at our Home Depot. Employees that are eagar to help and knowledgeable. We have been happy with the prices being lower that the competitors and we feel it is more staffed than other stores. Thanks
                by
                • Verified Purchase
                • Recommended
                Antony in lawn tools was extremely helpful as was cashier Helen in attempting a CC Application.
                Antony in lawn tools was extremely helpful as was cashier Helen in attempting a CC Application.
                by
                • Verified Purchase
                • Recommended
                Appliance Specialist Terry Hollows was courteous, knowledgeable, professional, and directly respo...
                Appliance Specialist Terry Hollows was courteous, knowledgeable, professional, and directly responsive to our needs. He was clearly willing to go the extra mile to make our shopping experience excellent. He earned our loyalty - we will continue to shop at Home Depot and recommend the store to our friends.
                by
                • Verified Purchase
                • Recommended
                We have a family member moving to Johnson City and we needed a washer and dryer and I called the ...
                We have a family member moving to Johnson City and we needed a washer and dryer and I called the Home Depot in Johnson City and talked to a wonderful gentlemen named Mark. He answered all my question with patients and kind words. He made the whole processes easy as can be. I would recommend then over and over again.
                by
                • Verified Purchase
                • Recommended
                Showing 1-30 of 595 reviews

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