#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(417)206-5002
Tool & Truck Rental(417)206-5008
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3110 E 20th Street
Joplin, MO 64801
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Customer Store Reviews

  • 4.8 out of 676 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (676)
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Showing 1-30 of 676 reviews
Helpful employee
I was having difficulty finding what I needed and an employee by the name of Mia was able to tell me exactly where it was. She also made sure that I bought only what I needed and didn’t spend money on a product that exceeded the requirements of the job I was working on.
by
    • Recommended
    Cathey, part of management team, awful attitude
    Under the dictionary definition for 2023 of the word Crappy Attitude you should fine see Cathey at the Home Depot store in Joplin MO. absolutely no excuse for her management skills to the store employees much less the customer.
    by
      The workers in the stores are the ones that have to deal with angry customers having to check themselves out.
      Feel sorry for the store workers dealing with the corporates decision about taking away people checkers and replacing them with machines. Loosing customers will really make them happy about their decision.
      by
        electrical department help was great
        I would lie like the manager to know that Mr Clinton is fantastic and helped me in the electrical department! I needed a breaker and he was aware that the manufacturer was no longer making Cutler-Hammer breakers but knew exactly what to get me and it worked great! He also was very kind and friendly, (besides being knowledgeable) Clinton needs KUDOS! And my dog loved him too!
        by
          • Recommended
          I love Home Depot
          I really like shopping at Home Depot! they hire such friendly people, it's always a pleasure. I use to hate going to self checkout but you don't even have to do it yourself because they'll do it for you!
          by
            • Recommended
            Customer Service
            The Customer Service that I have received at this store has been consistently GREAT. Good employees and Great Attitude. This is why I come to Home Depot!
            by
              • Recommended
              Great customer service!
              The store was very busy on the Saturday I was shopping. The paint counter was as well. During my wait at the paint counter there was a paint spill at the registers by a customer. The young employee who was serving me did an amazing job of multi-tasking! He was helping to coordinate the clean up while taking care of me and one other customer. My paint was ready in a timely manner and with friendly service!!!
              by
                • Recommended
                Helping hands
                Everything I've been in this store I was always greeted with a smile and someone always wanted to help me find what I wanted and the store has always clean.
                by
                  • Recommended
                  Friendly helpful staff.
                  Friendly helpful staff make me feel like my business is appreciated and help my shopping experience to go faster while making the best choices for my project.
                  by
                    Kai and Carter!!!
                    After having our blinkers on for 1 1/2 hours waiting for landscape blocks to be brought out to load into our trailer, our battery died. Kai helped us find an employee who had a truck that helped us jump our truck. My husband so wanted to tip them for his help as a kind human being, but they would not take it as employees, this was well beyond work expectations, it would have cost us plenty to pay someone to bring us a new battery or come jump start us. Thanks and a big shout out to Kai, Carter, Zack and Alexa for your help!!!!
                    by
                      • Recommended
                      Great customer service
                      She greeted me and asked questions to find what out, likes and dislikes in appliances. We sat down and she helped me order appliances. Making me feel very comfortable. See I have a lung disease, so it makes it hard to breath and communicate at times. She had great empathy, because she had lost a one of her three child. Never have I been given that customer care, that I recieved that day. And will be going back to see her. Her customer service was impeccable, if only other stores could strive to have that friendly, caring atmosphere.
                      by
                        • Recommended
                        John- Paint Department
                        He was either very short with us or repeating himself several times. We will not purchase paint from Home Depot.
                        by
                          Disappointed
                          There are products everywhere, difficulty navigating isles as there is so much stuff they don't have room for. Lumber on the other hand is slim pickings. We shop here all the time and the store has definitely lost most of it's appeal.
                          by
                            Self checkout
                            Except the Pro desk which had a Long line no other checkouts were open except self checkout. I tried to use the coupon that arrived in the mail but got “invalid scan” ask for help and they tried once said “Sorry” and walked away.
                            by
                              Be prepared to load without any assistance
                              When you shop this store be sure to bring your own help to load your lumber or large objects when you buy them
                              by
                                Extra Helpful
                                Customer service is important at this store and it shows. Makes it an easy choice of where to go first.
                                by
                                  • Recommended
                                  Sue the cashier
                                  Sue the cashier was very customer friendly and had a great approach about her. She tried to go beyond when I had a problem but there was not much you can do. She deserves a that a boy
                                  by
                                    • Recommended
                                    Couldn't leave a 1/2 star. One star is too much of a rating.
                                    Poor help and sometimes no help.
                                    by
                                      Experienced staff
                                      It seems like every time I shop at Home Depot the staff understands what I need.
                                      by
                                        • Recommended
                                        Excellent store. They provide everything we need. Vastly superior to Lowe’s in my opinion.
                                        Excellent store. They provide everything we need. Vastly superior to Lowe’s in my opinion.
                                        by
                                          • Recommended
                                          The cashier was not friendly
                                          Unfortunately, the cashier was not friendly and had an attitude towards me. Not sure if i was racial profiled but I was not attended in a friendly manner by this individual. Very disappointed to be treated like this by a cashier of home depot.
                                          by
                                            Horrible customer service.
                                            Cashier was super rude because my young toddler was helping and “held up the line” so she yanked things out of her hands and left her in tears. Her name was Susan. Older lady with glasses. Avoid her especially if you have children. She is not friendly at all.
                                            by
                                              Awesome, knowledgeable staff, always friendly
                                              never had a bad experience there, unlike the other big name home improvement store in town. always fast friendly and priced right, love this place
                                              by
                                                • Recommended
                                                Staff or employees
                                                Friendliest kind employees I've ever run across, in fact if it was closer to my home I would enjoy getting to know some of the employees better and maybe becoming friends with some of them! I've never felt so welcome or comfortable in a store as I did there! I use a power wheelchair and have a service dog. Thanks to them folks down there! Sincerely Robert
                                                by
                                                  Salespeople who know their department
                                                  Buying my tankless water heater the lady totally knew what I needed.
                                                  by
                                                    • Recommended
                                                    Very knowledgeable
                                                    Very pleased with quality
                                                    by
                                                      Great products!
                                                      I find products at Home Depot that I can't find in other stores. This is a great place to shop for products for your home.
                                                      by
                                                        • Recommended
                                                        KNOWLEDGABLE EMPLOYEESMARK
                                                        MARK ALWAYS ASKS US HOW PRODUCTS FROM PREVIOUS ARE WORKING . HE THEN ASKS WHAT WE NEED TAKES US TO THE PRODUCTS AND GIVES US TIPS SO WE SUCCESFULLY COMPLETE OUR PROJECTS .
                                                        by
                                                          • Recommended
                                                          Good job
                                                          Good job helpingGood job helping meGood job helping me findGood job helping meGas range
                                                          by
                                                            • Recommended
                                                            Top notch service !
                                                            A pleasure to work with this store. Joe in gardening is the best I’ve been taken care of in a very long time. All is excellent in zJoplin !!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 676 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              3001 N Broadway

                                                              Pittsburg, KS 66762

                                                              28.52 mi

                                                              Tool & Truck Rental

                                                              (620)235-7415

                                                              Pro Service Desk

                                                              (620)235-7410

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm