#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(352)751-7802
Tool & Truck Rental(352)751-7808
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
871 North Highway 27
Lady Lake, FL 32159
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Customer Store Reviews

  • 4.8 out of 1,454 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (1,454)
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Showing 1-30 of 1,454 reviews
THE WORST EXPERIENCE
I RETURN A THERMOSTAT THAT WAS NOT COMPATIBLE TO MY HEAT PUMP AND THE EMPLOYEE OUT OF THE BLUE JUST LET ME KNOW AFTER PAIDING 75.00 THAT IT WAS WORTH 1 CENT AND THE STORE NO LONGER CARRIED IT AND THAT ANY OTHER ITEM WOULD BE OVER A 100.00 DOLLARS. REALLY!!!!
by
    Great store
    I buy from this store all the time
    by
      • Recommended
      A lot of selections
      The delivery is only 3 days away
      by
        • Recommended
        Paint
        I went to this store on Sunday oct 22 I was trying to get some paint no one would help me had to ask for help they ere just standing around not busy I asked for help I was told he didn’t work in the paint department I have been to this store many times always very helpful not this time people were short and hateful I won’t go back there the cashier was awesome
        by
          Great customer service from a gentleman named Joe!
          I couldn’t find what I needed and a gentleman named Joe approached me and asked if I needed help finding anything. He really went above and beyond measuring the piece I had brought in and knowing exactly where the part I needed was stocked. He made sure it fit perfectly. So friendly, knowledgeable, and professional! He really made our visit great! Thanks, Joe!
          by
            • Recommended
            Dependable
            We can always depend on the good service and friendly attitude at the Lady Lake Home Depot to be above and beyond!
            by
              • Recommended
              Rude Associates
              Several associates saw my wife and I struggling to find the product that we wanted to buy and offered no help. It was as if we were bothering them and interrupting their private conversations in the isles.
              by
              • DIY
              1 found this review helpful
              Really love this location
              Has an excellent tool rental section and it is always stocked well with friendly staff and never over-crowded aside from extreme exceptions. On our most recent trip, we mis-budgeted and the self-checkout attendant, Lori, helped us achieve our home improvement goal by discounting the flooring we were purchasing. I can't tell you want an immense blessing this was, and my family had a finished floor for the weekend. Thanks, I will be back!
              by
                • Recommended
                Great customer service
                I love this home depot. Everyone is always willing to help
                by
                  • Recommended
                  Love this store!
                  I went to this particular Home Depot because it was closest to my house. The items I wanted were in stock. I signed up for the Veterans' discount and the clerk helped me make the proper connections on my cell phone. He was very kind and knowledgeable.
                  by
                    • Recommended
                    great place
                    went beyond for helping fine what i wanted...
                    by
                      • Recommended
                      1 found this review helpful
                      Great customer service
                      George C was amazing in helping us, his attitude and professionalism was on point...
                      by
                        • Recommended
                        Great customer service
                        Had a guy by the name of Mike Sensabaugh that helped me get the info I needed on a product I was interested in and made my shopping experience extremely pleasant. Please give Mike my thanks.
                        by
                          • Recommended
                          Consistency is key
                          I usually travel a greater distance to go to this store because there is always great service.
                          by
                            • Recommended
                            Excellent Customer Support
                            James R in lumber was awesome!!! He helped me get exactly what I was looking for and saved me money in the process.
                            by
                              • Recommended
                              Great!
                              I shop there I often
                              by
                                • Recommended
                                Exceptional Help
                                The staff at the Lady Lake FL. Store is always eager to help and offer any assistance. Store is always clean and bright.
                                by
                                  • Recommended
                                  Frustrated with New Refrigerator
                                  I had a New GE Refrigerator delivered over a week ago and have had to have it serviced twice and a technician is coming back a third time for leaks and noise. Calling the store was no help. I bought a NEW Refrigerator and got a FIXER-UPPER and you won't take it back after a ridiculously brief 48 hour period during which problems could not be identified.
                                  by
                                    1 found this review helpful
                                    Eugene12
                                    I want to thank Allaine and Esther for doing a great job at the cashier you guys are the best
                                    by
                                      • Recommended
                                      DESIGNER-LIKE STORE APPEARANCE!
                                      THE LADY LAKE STORE HAS A DESIGNER-LIKE APPEARANCE -- INSIDE AND OUT! IN A NUTSHELL, CLEAN, NEAT & TIDY! PLUS, PROFESSIONAL, FRIENDLY & ACCOMMODATING EMPLOYEES! WE TRAVELED FROM SILVER SPRINGS (45-50 MINUTES) TO PURCHASE FLOOR TILE AS THE OCALA STORE DID NOT HAVE THAT SAME TILE IN STOCK. WE WERE PLEASANTLY SURPRISED BY THE BRIGHT OVERALL SENSATION OF THE LADY LAKE STORE!! WILL DEFINITELY REVISIT!!
                                      by
                                        • Recommended
                                        Great Cashier
                                        Lori is an outstanding Cashier
                                        by
                                          • Recommended
                                          a new day
                                          I appreciate the individual care I received at this Home Depot! Thomas stuck by my side to find the lock hardware I needed and looked online to see about other locks that seemed to be out of stock. I don't ever get this attention in another unnamed store down the street. THANK YOU
                                          by
                                            • Recommended
                                            Rental department
                                            This location has the best selection in their rental department outside of St Louis
                                            by
                                              • Recommended
                                              great experience today while shopping at Home Depot
                                              it seems like I was blessed or lucky to perceive an ambiance of courteous staff or its that they cleaned up the bad crop; every one was pleasant and helpful , granted seems short of staff.
                                              by
                                                • Recommended
                                                Exceptional service
                                                All good. Everyone was very helpful.
                                                by
                                                  • Recommended
                                                  The best customer service
                                                  My wife and I are super happy to have found these two angels at the home depot store. Mr. Lindsay's attention was extremely excellent, he actually helped us find everything we needed to buy and took the time to explain to us the advantages and benefits of the machines we bought. wuaooo what human quality. and the second angel was Mrs. Maggie, who attended us to pay, her sweetness and excellent attention was magnificent. thanks to Maggie and Lindsay for making this a wonderful shopping experience.
                                                  by
                                                    • Recommended
                                                    Great service l!
                                                    Every time I go found everything I need. Staff is always paying attention to customer needs and are very friendly.
                                                    by
                                                      New great service at Home Depot
                                                      We purchased a new outdoor Bistro 3 piece set today and was surprised that Home Depot now offers free assembly and even free delivery!
                                                      by
                                                        • Recommended
                                                        Best store
                                                        The best store to shop at
                                                        by
                                                          • Recommended
                                                          Great customer service!
                                                          When purchasing a hot water tank, Elaine went above and beyond to help save me some money by having me apply for a Home Depot credit card. She also honored the military discount! She was wonderful!
                                                          by
                                                            Showing 1-30 of 1,454 reviews

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