#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(979)480-8402
Tool & Truck Rental(979)480-8408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
100 Abner Jackson Pkwy
Lake Jackson, TX 77566
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Customer Store Reviews

  • 4.6 out of 258 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (258)
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Showing 1-30 of 258 reviews
Love the employees. I am a frequent customer and they are super friendly and helpful. Also I grea...
Love the employees. I am a frequent customer and they are super friendly and helpful. Also I greatly appreciate your discount to Veterans. Jim Cross Vietnam 68' & 69' Semper Phi
by
  • Verified Purchase
  • Recommended
Great store, priced matches competitors
Great store, priced matches competitors
by
  • Verified Purchase
  • Recommended
managers always helpful to do whatever they can. Matt and Chuck have loaded plywood and sheetrock...
managers always helpful to do whatever they can. Matt and Chuck have loaded plywood and sheetrock on my truck while putting my house back together after Harvey flooded our home. Home Depo is fortunate to have the staff they have at Lake Jackson. Thanks guys
by
  • Verified Purchase
  • Recommended
I was here early in the morning, to buy paint and some things I needed to paint my house, and I f...
I was here early in the morning, to buy paint and some things I needed to paint my house, and I felt very satisfied with the treatment of the Home Depot staff, the girl from the painting department helped me a lot and all the staff were very NICE, lamajera MARY, was also very friendly and respectful. My daughter and I left so satisfied with her good care, that I plan to return soon.
by
  • Verified Purchase
  • Recommended
Had a terrible time at the Pearland store nonexisting service Lake Jackson store was excellent
Had a terrible time at the Pearland store nonexisting service Lake Jackson store was excellent
by
  • Verified Purchase
  • Recommended
Employees are Friendly all the time. Helpful when asked Knowledgeable of products Store is clean...
Employees are Friendly all the time. Helpful when asked Knowledgeable of products Store is clean,neatly stocked..not cluttered
by
  • Verified Purchase
  • Recommended
Store was in disarray, as if there was an employee shortage.
Store was in disarray, as if there was an employee shortage.
by
  • Verified Purchase
  • Recommended
awesome store very easy to find products clean store will be great have one home depot in bay ...
awesome store very easy to find products clean store will be great have one home depot in bay city tx 77414
by
  • Verified Purchase
  • Recommended
Home depot has great deals and prices, ask for billy in the appliance section very sweet nice man.
Home depot has great deals and prices, ask for billy in the appliance section very sweet nice man.
by
  • Verified Purchase
  • Recommended
Very helpful on my first purchase of a spray painter.
Very helpful on my first purchase of a spray painter.
by
  • Verified Purchase
  • Recommended
I would like to recognize Bill who helped me load all of these bricks.
I would like to recognize Bill who helped me load all of these bricks.
by
  • Verified Purchase
  • Recommended
All of the store associates were really friendly and extremely helpful. Jose in the flooring depa...
All of the store associates were really friendly and extremely helpful. Jose in the flooring department helped me special order my flooring.
by
  • Verified Purchase
  • Recommended
Great store with great staff. I had some trouble finding help with a breaker identification, the ...
Great store with great staff. I had some trouble finding help with a breaker identification, the electrical expert was outside selling a building. Cashier "Helen" saw me looking at the self-check out and waived me over to her lane. Super friendly.
by
  • Verified Purchase
  • Recommended
I was greeted automatically upon entry. I was assisted in finding all that I needed without havi...
I was greeted automatically upon entry. I was assisted in finding all that I needed without having to ask. The associates never seemed rushed and even asked was there anything else I needed after we found what I needed.
by
  • Verified Purchase
  • Recommended
I bought a fridge and the gentleman Ralph was very patient and helpful. I will go back to purchas...
I bought a fridge and the gentleman Ralph was very patient and helpful. I will go back to purchase my next appliance there.
by
  • Verified Purchase
  • Recommended
Lovin' this store and its associates more and more! Everyone is always super friendly and helpfu...
Lovin' this store and its associates more and more! Everyone is always super friendly and helpful. Ya'll have totally won me over this past year! Keep up the good work ladies and gentlemen!
by
  • Verified Purchase
  • Recommended
Customer Associates have always been prompt, courteous and kind. Found items immediately, store w...
Customer Associates have always been prompt, courteous and kind. Found items immediately, store was clean and organized. Shop there for all my homeowners needs.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
If you can get past the poor customer service, you can generally find what you need. I normally ...
If you can get past the poor customer service, you can generally find what you need. I normally shop here because it's less busy than Lowes.
by
  • Verified Purchase
  • Recommended
I worked with Amanda in countertops for 2 weeks. I was having trouble deciding which countertop t...
I worked with Amanda in countertops for 2 weeks. I was having trouble deciding which countertop to choose. Each time I came in and it was at least 5 times she was consistently attentive and patient with me. She offered addresses of granite yards, etc. so that I could go in person to see the items to choose from.
by
  • Verified Purchase
  • Recommended
The store is always clean and the staff is always friendly and eager to assist when asked. We rea...
The store is always clean and the staff is always friendly and eager to assist when asked. We really enjoy shopping at the store in Lake Jackson, but the Home Depot stores in Brazoria County are all nice.
by
  • Verified Purchase
  • Recommended
Good experience . Staff was very friendly and helpful.
Good experience . Staff was very friendly and helpful.
by
  • Verified Purchase
  • Recommended
Lake Jackson Home Depot
Love this store. Very neat and clean. Employees are polite and seem to be knowlegable. Will be purchasing from this store again.
by
    • Recommended
    We enjoy going into Home Depot over other hardware stores because we are always greeted kindly wh...
    We enjoy going into Home Depot over other hardware stores because we are always greeted kindly when we enter and then asked by a floor employee if they can help us. Though that seems like a basic store standard in customer service, it has become a lost requirement (by employees) in most stores today. Customer service is the MOST IMPORTANT thing a store should focus on. Yet, so many stores do not train their employees on this most basic and important tool that causes customers to want to come back to shop more. Home Depot has obviously done a great job in training their employees in this area.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Typical H.D.
    EVERYONE IS ALWAYS HELPFUL WHEN YOU CAN FIND SOMEONE. BUT FINDING THEM IS ALWAYS THE ISSUE. AND THEY DON'T STOCK 3/4" GALVANIZED PIPE COUPLINGS...
    by
      • Recommended
      Great store everybody is friendly and helpful
      Great store everybody is friendly and helpful
      by
      • Verified Purchase
      • Recommended
      Such friendly staff! Very helpful and knowledgeable. Great in store selections and easy to naviga...
      Such friendly staff! Very helpful and knowledgeable. Great in store selections and easy to navigate store.
      by
      • Verified Purchase
      • Recommended
      Store is very convenient and good prices. Check out was fast, in and out I like that!
      Store is very convenient and good prices. Check out was fast, in and out I like that!
      by
      • Verified Purchase
      • Recommended
      Great store and helpful employees
      Great store and helpful employees
      by
      • Verified Purchase
      • Recommended
      Store is well stocked with most of the items I generally shop for and at prices generally competi...
      Store is well stocked with most of the items I generally shop for and at prices generally competitive with the other lumber, hardware, home improvement stores in the area.
      by
      • Verified Purchase
      • Recommended
      Great Employee!
      We enjoyed our trips to homedepot. We come across one of your employee name Randy who works in the lumber area. He is always super friendly and is very approachable great guy.One of our other favorite guy is Ralph who always makes us laugh. My husband and I never even think of going anywhere else.
      by
        • Recommended
        Showing 1-30 of 258 reviews

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